Sonohotel International Drive By Monreale

Davvero pessimo

Vicino a universal area

C'era molto sporco. La moquette e il letto era disgustoso

Era molto sporco, avevano un odore di muffa.

La posizione è eccellente, il personale è buono.

La mancanza di pulizia e manutenzione mi ha causato allergia e il prurito.

Posto dove dormire

Le tariffe erano basse e ci siamo fermati il tempo necessario per dormire quando ne avevamo bisogno

Il telefono in camera non era collegato, quindi se fosse necessario effettuare una chiamata di emergenza, chi si chiama? Il materasso era strappato, poca sicurezza e brutte condizioni!

Se vi piace delusione.

Il prezzo.

Questo posto era sporca, muffa, e le pareti sono sottilissime. Il condizionatore non funzionava correttamente. Si deve pagare per ottenere ghiaccio! No Wi-Fi in camera solo la lobby e il personale (reception) era scortese.

I do not appreciate the staff, I made a complaint and front desk which also didn’t provide their name did not care to hear my complaint but only continue to state their policies. I’ve been to many hotels in different states and I know there’s no triple charging for holds on any card. I do understand that there will be one hold of any, Not 3! personnel hung up on me because they refused to listen and understand what I was saying. I had to continue to repeat myself. Also Refused to accept my phone calls and finally fixed the overcharge. My room was cleaned while I was gone and no new towels were distributed. Nor was there a Do Not Disturb sign. I also ended up finding bugs in the bed during my stay. I stayed with one other person, not a total of 4 people. There were only ice machines and soda machines, NO water. One of the worse experiences I’ve ever had in Orlando as a Florida resident. Never staying at this hotel again. HORRIBLE.

Location

Top blue linen, or comforters never gets washed they were very smelly. At check out you see housekeeping carts with all white linen and no comforters or duvets.