Antaris Cintermex

the location was excellent, the park near the hotel was very nice to do all kind of activities. there was a good restaurant in the park and I love for my kinds.

the rooms were very smaller than the pictures posted so we had to change the room initially booked to one with more space. the breakfast was offered as buffet and this was just a promise, we had to request limited breakfast.

My only like was location

First. The rooms were dirty. There were mud stains on the floor. At first I thought they were like scuff marks on the laminate floor. And when I rubbed with my shoe it came off. It was mud. Room was not mopped. I said ok well they missed it no big deal. Right away I noticed the beds were super small. Not queens. When I selected room it said queen beds and it also said double beds on the title but in description it said queen beds. More like full beds. I go to take a shower. Mold in shower. Not just a little. Very noticeable a lot. It was really late so I told my family in the morning we will ask for another room. When I wake up I have a note under the door that there would be no water for the most part of the day. I called and asked and they said they needed to do some repairs and there would be no water in the entire hotel. That’s what did it for me. We were there for a family wedding. That was not going to work for us. Also hotel was under construction in lobby. We were not aware of that either. It was a bad experience. I would not stay there again. I had made reservations for 4 nights and they were non refundable. But customer service with booking helped get a refund for the nights I did not stay. It was like pulling teeth with hotel. They did not want to refund me the remaining nights but booking helped me with it and they were refunded. I would say if you have to stay at this hotel. Book just one night and check it out first. Then if you don’t like it move the next day. I personally would not stay again