Mariánské Lázně hotel vicini a Marienbad Museum

Punti positivi: very friendly staff, very nice room with a big balcony, dinner at the hotel restaurant was excellent for the reasonable price and good breakfast

Punti positivi: Really nice hotel and friendly staff. Family friendly facility.

Punti negativi: -

Punti positivi: Everything was really good :) The staff and the breakfast specially! The 10% in Balneo made our wellness treatment fantastic!

Punti negativi: The water in the shower was cold and then warm and then cold again. Very unpleasant!

Punti positivi: Staff was very welcoming and helpful.

Punti negativi: I believe breakfast is today one of the key experience you have in an hotel and I don't appreciate when the orange juice that is served is of poor quality which was unfortunately the case in this hotel.

Punti positivi: Location is really great, just "next door" to the main and longest trail, at the bottom of the forest and close to the ski area; the staff is welcoming, though of course they 'don't speak your language', but try to understand you. The place is definitely 100% clean! And the restaurant at the hotel, maybe not gourmet, but cooks quite well (comparing to other places of the resort).

Punti negativi: I was a bit disappointed that I didn't get the room at the mezzanine as I have been expecting. Instead, for one person I got a twin bed, but it was ok. Breakfast is highly overestimated - buffet ok, but not better, you have to ask for hot dishes (porigge, eggs), but if you haven't read about it in the welcome book in your room, or haven't seen your neighbors eating something else, they don't come up to your table to suggest you anything. Moreover, you have to chase the girl at the restaurant to ask her for the food.

Punti positivi: Beautiful location, friendly staff

Punti negativi: No lift so if you have heavy bags, or problems with your knees or back and got a room in the second floor get ready to climb 35 curved steps. The only other thing that absolutely SHOCKED me is that their delicious breakfast does not include any type of coffee in it, you have to pay 4 euros per coffee extra (irrespective if you wanted filter coffee, espresso, cappuccino or a latte macchiato) I don’t understand the logic of this and neither did the 16 other guests having breakfast with me at the time. They really ought to correct this as unfortunately everyone who is a regular Traveller like me will never forget this and associate it with this hotel, which is a pity as there are sooo many other positives about this beautiful property and it’s friendly staff

Punti positivi: The staff was extremely caring, enthusiastic and friendly. The bathrooms in hotel rooms were nicely and modernly furnished, with high-tech shower stalls.

Punti negativi: Sometimes it was apparent that the staff lacks experience, profesionalism and good organization.

Punti positivi: Unbelievably huge hall, corridors, restaurant,- built around 1900 for a lot of guests. Helpful, friendly staff! The recent renovation has centered their "theme" around an ancient "fairytale" resulting in our room being painted with strange faces on the walls and ceiling. Impressive handpainted artwork in what must be a lot of rooms! When we left we got a goodie bag! Next door was a park with miniatures of Czechian buildings.

Punti negativi: Faces on walls a bit scary. Very tiny showerstall.

Punti positivi: The quiet location, the staff and the service they provide actually everything was perfect

Punti negativi: Everything was great

Punti positivi: Everything. I highly recommend Presidential suite. It is the best choice and value for money. You may feel as King with Queen in own castle.

Punti negativi: The only thing was slippery floors in room. There was danger to fall - may be was too much clean

Punti positivi: The location is very nice, the staff was very friendly, the facilities overall were good, good value for your money. We had a great time and we will be back! :)

Punti negativi: No complaints at all.

Punti positivi: Wonderful staff, very helpful and very sympathetic ! Comfortable bed, nice room , very peaceful and a absolutely wonderful breakfast !

Punti positivi: Very good service

Punti positivi: The hotel is located at the side of a forest and most of the sightseeing spots are in walking distance. The surroundings is so quiet that it is a good place to take a rest. The room is big and comfort.

Punti negativi: Everything is great.

Punti positivi: Good breakfast, friendly and helpful staff, organized parking per request

Punti negativi: Cooling in the room could have been better during hot weather

Punti positivi: Staff was very kind and helpful, the town and hotel are charming.

Punti positivi: Very nice room, larger than expected (we stayed in a superior double room). Satellite TV with domestic, German, Russian and international channels. Bathroom and shower also great. The hotel also had a separate room close to the lobby, where it was possible to relax or work and order cafe or drinks from the reception.

Punti negativi: The room was a little cold at night, but the duvets were fine and so we slept well. Breakfast could have been better, especially the coffee. You just have to lower your expectations a little bit in this regard. Didn't try any spa services.

Punti positivi: Very good quality furniture and bedding. Large comfortable, warm rooms. Good welcome and excellent breakfast.

Punti positivi: Place is very quite and nicely situated

Punti negativi: Personnel does not give enough information about facilities in the city

Punti positivi: All staff were very friendly. Hotel is very quiet. I slept wonderfully. Large shower. I did not have to squeeze myself in. Given the number of guests, the breakfast was very decent and varied.

Punti negativi: Overall, the hotel is a bit outdated. It could do with some renovation.

Punti positivi: spacious, comfortable room; breakfast variety

Punti negativi: toaster missing, electrical maintenance: several burned out bulbs were far away to be replaced in time

Punti positivi: Massage, nature

Punti negativi: Staff very unprofessional without a smile and very angry, breakfast very bad, bad sound insulation in the rooms, tasteless food,the internet signal was verry verry bad

Punti positivi: Breakfest was standard, location nice. We did not try the wellness facility, garden around fantastic. Restaurant good to very good. We will probably come again.

Punti positivi: Pavla, at the reception desk went far beyond expectations. She was amazing. So friendly and professional. Pavla made the whole stay very enjoyable. The coffee and food was wonderful.

Punti negativi: Breakfast room too small Too close to people you don't know No elbow room Need a bigger breakfast room

Punti positivi: The location of the hotel is near town center. The rooms are big and clean . The breakfast was tasty . It is very easy to find)

Punti positivi: Pavla, thank you so much for your hospitality - it felt like home! We really enjoyed staying in Hotel Villa Gloria and would recommend it to our friends and family. The rooms are very clean, nice breakfast, 5 min walk from the center, great price/quality

Punti positivi: Ottimo rapporto qualita prezzo. Colazione a buffet ben fornita Staff disponibile

Punti positivi: The breakfast great and stuff is lovely!!!

Punti negativi: Room was a but dirty.

Punti positivi: Spacious room, friendly staff

Punti negativi: Nothing

Punti positivi: Very big rooms, a bit old fashioned, but very clean. Lots of space for children (even with crib). Very friendly staff

Punti negativi: Breakfast was served in e very small place

Punti positivi: The room is spacious, walking distance from the main attractions (15 min walking, down/up hill). Breakfast is decent, with fruits.

Punti negativi: The beds were not comfortable, with very old mattresses. Bathroom is clean, but very dark. Although the staff is friendly and helpful, they are not available all the time. if you need something in the evenings you won't find anyone to help.

Punti positivi: We are always staying here when travelling to Marianske Lazne. Perfect location, nice walks in the neighbourhood, forest and fresh air. Parking place. Comfortable and big rooms. Very tasty breakfast! And very friendly and helpful staff :)

Punti positivi: The hotel is located on the main street of Mariansle Lazne, easy to get to by bus, taxi, or even on foot from the train station. The staff was exceptionally friendly and helpful: when we left a personal item in the room, they found it for us and sent it to our home address! We haven’t tried the pool / spa facilities, but the room was overall generous and good value for the low price.

Punti negativi: The only downside: the room was not stacked with tea or coffee, even though there is a water boiler. The toilet and shower in our room were very tiny; this is probably due to an old building being converted to a hotel.

Punti positivi: Atmosfera da primo Novecento, lusso di altri tempi. Meravigliosamente "antiquato". Centralissimo. Camere enormi con vista sulle terme; bagni comodi. Colazione straordinariamente ricca.

Punti negativi: Stanze con chiavi tradizionali (no dispositivi a scheda o a codice elettronico). Facile dimenticarsi di riconsegnarle alla partenza, come è successo a noi.

Punti positivi: Stanza con balcone sul corso principale e gradito omaggio all'arrivo : acqua e dolce locale. Staff gentilissimo, per una notte ci hanno consentito di parcheggiare negli spazi riservati senza costi aggiuntivi. Spa piccola ma dotata di tutto, personale molto disponibile. Colazione super. Struttura in pieno centro, si respira un clima d'altri tempi.

Punti positivi: Location velice dobra a pestra snidane, byla jsem velice spokojena

Punti negativi: did not like the check-in time, had to wait for my room

Punti positivi: Helpful and courteous staff. Huge size of the room. Location

Punti negativi: Uncomfortable bed, tiny shower room, no fridge in the room

Punti positivi: Niente

Punti negativi: Avevo prenotato una doppia uso singola, ma all'arrivo ho trovato una singola senza possibilita' di cambiare perche' l'albergo era pieno (hanno ammesso che era stato un errore loro). Alla fine sono stata spostata il secondo giorno, non in una matrimooniale, ma in una stanza a due letti ben separati (non so che cosa pensavano che me ne facessi). Ero in viaggio da un po' e avrei tanto voluto non dover cambiare stanza un'altra volta. La SPA nel weekend non prende appuntamenti, quindi non ho potuto usarla (era uno dei motivi per cui avevo prenotato). Inoltre, la wifi funzionava male e quando ho chiesto aiuto alla reception mi e' stato risposto con molta scortesia di andare a collegarmi con quella dell'ufficio informazioni turistiche.

Punti positivi: Upon arrival we were met by a fantastic receptionist, who was friendly and really helpful explaining everything. He spoke at least 2 languages, and made us feel very welcome. We were luckily upgraded to a suite, which although unexpected was a nice surprise ... they'd made a small error regarding guests and available double rooms. From the outside, the building looks very old and attractive. Almost every window has a balcony, which looks great. The hotel itself is made up from 4 adjoining buildings which seem a little complicated to understand at first, but quite simply, choose the entrance with the receptionist desk. It is located at one end of a Main Street, close to many tourist attractions, and although some have said the 'Singing Fountain' to be too loud and disturbing, we found it to be 'not-so-loud' and actually a nice change to the norm, and reminded us that we were on holiday. There is no 'Parking Onsite', however you can unload your bags up to 30 minutes in front of the building. The pay-for parking, is located 5 minutes drive around the corner, and 2 minutes walk back to the hotel. Regarding car safety ... the car park is shared with the local Police, so it is safe.

Punti negativi: Sadly the advertisement for this premises was/is still incorrect. It is 'not' a wellness hotel, and it is 'not' a Spa ... what it is however, is a Rehabilitation Hotel for the older generation. Day to day : Without going into too much detail as there were a couple of staff members who were friendly ... the guests however, sadly were not. With ages ranging from 60-90 they were just unacceptably rude. From funny looks as they walked by as we waited for the lift to arrive, to, not replying to our ‘good morning/good evening’ as we passed in the corridors, just looking past us and pretended we were not there. Food/Dining : I did compare one even buffet meal to 'ants around an animal', as the older guests were not waiting in a civilised line, but just pushing in front of each other and grabbing at the food as if it was to be never refilled. The food itself however also did not appeal to us as the 4-stars on the advert was not what appeared before us. School dinners would be a very close approximation ... before Jamie Oliver arrived. The Clinic : We were 'told' to attend a Doctors Appointment on the first day, and then we would be given our ‘set timetable’ of the weekly treatments we would be receiving. We asked about the appointment, and were told that ‘if we did not attend, we could not use ‘any’ of the facilities. The down side to this is … when on holiday we want to relax and do what we want, ie, walking / eating / sight seeing etc. If you have something that you want to do, but then have to be back in-time for a treatment, then you end up cancelling the thing you wanted to do … that’s not a holiday, that’s a rehabilitation clinic. This was a major issue for us, and in all honesty ended our stay here prematurely. The 1 week booking was shortened with the assistance of the reception staff and everything was sorted out with complete friendliness and understanding.

Punti positivi: It has a great location. Staff was very friendly but what bothered me that everyone(staff) starts talking to me either in Russian or German. But otherwise all good

Punti positivi: camera, posizione, colazione

Punti positivi: Price. Breakfast was good.

Punti positivi: Good brakfast, great location

Punti negativi: Small pool, they don't have own parking

Punti positivi: colazione scadente