Park Plaza London Riverbank

Personale gentile e molto professionale. Ottima prima colazione e la cucina del ristorante.

La mancanza del bidet.

La vicinanza al centro città

Hotel molto bello ed elegante, camere confortevoli e bagni spaziosi con vasca da bagno e doccia, completi di prodotti da toilette, sali da bagno e crema per il corpo. La nostra camera aveva le finestre su un cortiletto interno e il rumore dei treni si sentiva pochissimo (avevamo richiesto una camera silenziosa).

Alla prenotazione, avevamo richiesto una camera con vista sul Tamigi, da noi rifiutata all'arrivo perchè avremmo dovuto aggiungere £ 50,00 al giorno. Bisognerebbe specificare che solo le camere executive hanno la vista sul Tamigi. Nel frigobar c'e uno spazio piccolissimo per le proprie bevande, al massimo ci stanno 2 lattine.

Bellissima vista sul Parlamento raggiungibile a piedi in max 10min, comodo ai servizi, autobus sotto l'albergo, metro Vauxall un pò più lontana ma collegata con l'autobus, albergo molto bello e pulito, stanza moderna e molto curata, colazione buona e abbondante.

La mancata vista sul Tamigi. Vicinanza con la ferrovia per noi non un problema avendo la camera all'11°piano,ma ai piani più bassi non so.

The staff were brilliant

They charged me £150 to upgrade a room and the upgraded room was freezing with no AC working and the blinds weren’t working, which is a shame as it’s the second time I stayed first time being amazing

The location was superb. Just in the middle of everything and easily accesible. Staff were very friendly and helpful.

I book this hotel mainly because of the window view on the room but sadly I was booked on the other side around and just see buildings instead.

Staff were friendly and helpful, room service was fast & food was excellent. Bed was reasonably comfortable & the room itself was a decent size for a single night stay. Breakfast was nice, but not worth the price per head, the restaurant does overlook the river which was nice.

I booked a room with a river view & what wasn't communicated was that when I added breakfast the room had been changed, So we ended up with a view of the other hotel rooms. The minibar didn't open despite my credit card details being held by reception. The shower was filthy, mould everywhere & the toilet roll holder was broken on arrival.

Spacious room

Elevators were too slow, had to wait at least for 5 min to get on

i asked staff to show me the where the stairs were as i do not like treveling in lifts, they said that there were no stairs for guests,although we were pleased with everything that you hotel has to offer including the comfort and clenliness of the rooms i will not choose to stay at your hotel in the future.can you please reply to this comment at your earliest convenience

The staff are very welcoming. The breakfast is very good and fresh. Our room was very comfortable and the bathroom very modern and stylish.

The location of the hotel and great value for money.The room was very comfortable with a well equipped bathroom.

There were several holes in the bed sheets (lack of attention to detail)!