Keystone House

Un posto disgustoso

Niente

Ho preso i pidocchi in questo ostello ghetto Capelli sulle lenzuola e niente a/c Le ragazze al banco

The location is good

Our room was double booked but they said they would sort it out. We ended up having a guy entering the room at 11pm with his own key.... Fortunately we were in the room already and could solve the situation, but it could have been an actual problem.

Location to St Pancras and Kings Cross is good.

It is the most filthy and loud place I have ever stayed. We could hear people checking in and our room was fairly far away from the front desk. We could hear all doors slamming and conversations that were happening on the floors above let alone all the rooms around us. Every door lock in the toilets was heard (on a seperate floor) and when someone walked above us it sounded like they were about to fall through the ceiling. we paid a lot for a private room and what we got was not value for money in the slightest. Staff were rude. Room was filthy.

Absolutely horrendous. Like a hammer house of horror. Very unhappy, unhelpful staff. They don't have access to their own CCTV to avert crime. I watched in front of me, potential suspects who have committed crimes walk away under their supervision.

This place is a den of fraud. Very dangerous. I came in slept, and kept my wallet on me. While sleeping, someone in the room came to ransack my pocket and stole my wallet with all the cards. I reported this to reception, and you could tell they didn't care. Even if it was 6am in the morning and no one had checked out. They refused to report it on their system or to the police. I had to do this myself. I was left stranded on my travel. Watch the place

I booked a mixed room so my roommates were all male which is fine they're quite thoughtful and didn't make big noises when I sleep. Staff is helpful and nice. 10 minutes walk to kings cross station.

The day I came, I found out there's a spot on my sheet which was very disturbing. My roommate didn't tell the staff the water couldn't go down in the bathroom, when I realized that I was already naked, I didn't take a proper shower after 11 hours flight trip. There are some small lockers in the room you basically can't put anything in and they're very dirty.