Hampton by Hilton London Docklands

Fast, friendly reception service

The location of the hotel is very good, near to DLR line, also hotel very clean always and service in our room very good, front desk personnel always helpful, that's excellent !!

The first two days the breakfast was fine but from the 21.11.2019 duo to renovations in the breakfast room the items provided when from good the first two days to very poor from the 21.11.2019, when already I had the opportunity to see what was provided for us the first two days and what was provided to us from the 21.11.2019 till the 26.11.2019,guests they don't care if you have renovation, guests are expecting for you to provide the service your advertising, by placing a banner at the front of the elevator apologising for the inconvenience is not going to change the observations some of us observed during our stay!!! me and my partner the first two days we was very happy to go for the breakfast before we start our day in London but from the 21.11.2019 we didn't bother because was not the same us before, very poor coffee in big conference thermos and not the coffee machines with the selection of different coffees, not waffle machines for those of us wishing to make one and many other items missing, really disappointing, if we was inform in advance about this renovation we was perhaps booked another hotel or change our travel dates! Also I found the price of the small bottle of water shockingly expensive despite your in London, you cannot charge for three small plastic bottles of water guests just pickup from the small display fridge by the counter of the reception/bar 5.40 pounds and take them to there room!!this is 6.30 euros !!