The Cromwell

Small is better!

Punti positivi: Size of hotel for Vegas strip was a pleasant change. Great location in the center of the strip. Clean, new, fabulous pool, but closed by 5:00 pm. After a long hot day on the road, a dip would be nice.

Punti negativi: Nothing for free in Vegas any more. Charged for Valet parking, which has always been free, and the obnoxious "$40 resort fee" whether you use the amenities or not is annoying. Giada's restaurant was pleasant, but very expensive for ordinary food. Hostess was snotty and snooty. Her little black dress must have been a little too tight in the wrong places.

Punti positivi: Smaller, boutique hotel. Great showers. Complimentary SUV ride back to hotel. Friendly staff

Best Stay on Vegas Strip

Punti positivi: The Cromwell delivered! This has been by far the best stay in Vegas. They exceed in customer service and deliver 100% satisfaction. No waiting to check in and absolutely amazing rooms.

Punti positivi: The staff was amazing and attentive . Loved champagne hour and 24/7 coffee.

Punti negativi: The pool at the Beach club wasn't clean. I wasn't impressed with the quality of the slots area.

This Cromwell staff sets the bar for service in ve

Punti positivi: Service was the best i've experienced in Vegas from the moment you walk through the door the valet lets the front desk know who has arrived prior to your checking in so they literally already know your name as you walk up to check in, to the countless interactions you have with the Cromwell staff. This hotel outshines the likes of the Encore! The rooms are a clean and very well designed! I'll be a repeat customer for sure!

Punti positivi: I loved absolutely everything! Staff was very helpful and friendly. I will be staying here again in the future!

Punti negativi: No complimentary breakfast. I heard Giada's was amazing but couldn't get a reservation either of the two days I stayed.