Fremont Hotel & Casino

Punti positivi: It was a beautiful hotal

Punti negativi: It was hard to get into the parking area because of traffic (an event was going on) no coffee pot in the room. I like to sit and drink coffee for and hour or so before doing anything for the day. I...

Never Again

Punti positivi: Nothing

Punti negativi: At check-in one Asian guy had a guest he was check-in . While waiting in line the other employee was on computer shopping and paid no attention to us need to checking , when Asian guy finished with guest he politely asked may I help you and started the our check-in , the girl raised her head up and asked the white couple standing do they need help. I felt she didn't give us the same respect since we were not white. We were check-in 1424 the a.c. didn't work !!!! I reported it . Maintenance couldn't fix it , went front desk for update because we were out and was going to be out the remainder of the day. The front agent told me I have to move by 2pm if I won't to change rooms . I asked can I just move when I get back , she told me "No" by 2pm if not they want be able move me because housekeeping need to clean the room I am in to sell it . I told her I work in engineering 15 yrs and that is clogged/dirty line on chill water and it won't be fix when you have paper with all the rooms on 14 floor with a.c. not cooling . She said will sell those rooms regards of repaired or not , I told her this ridiculous and to give me my new keys. We were move 318 a.c. didn't work there either , only worked because the lower you room the cool the chill water , meaning there possibly a circulating pump broken and that the case there will be hot for a while. So taking people money and and selling them product that you know before is not working is very unlawful.