Fairmont Jasper Park Lodge

Il servizio del cibo era buono ma costoso.

La camera era vecchia. Ho notato che ero nella parte più vecchia dell'hotel e che ero in ritardo per prenotare la camera, non dovrei lamentarmi. La reception aveva già migliorato la mia camera ed ero felice di essere al Fairmont.

Beautiful setting, great staff, charming (don't ever lose the charm by becoming modernized), comfy bed. Pool and hot tub were lovely and change rooms were spa like with hair products, sauna, steam room and other essentials.

Food was not high end but charged very high end prices. For example breakfast buffet was $35 pp but the only high end food on the buffet was smoked salmon and some of the items were cold and/or dried out. Room was tastefully a blend of modern and rustic which is good but walls were paper thin. Room prices are high, in that, you are paying more for the JPL name and experience of the mountains.

Room wasn’t all that clean.

Each guest gets their own cabin which has all the amenities you could ever need. The amount of activities on offer (for free) was amazing and exceptionally fun. You could go ice skating on the lake if you fancied it or even sledging down the hill; top fun.

The walls of the cabins were paper thin. On Christmas morning we were woken to sounds of the cabin next door getting a room service eggs benedict and continued to hear all of their activities throughout the trip. The heating in the cabin is also not adjustable just on or off, which meant there were times of 26 degree heat but you couldn’t turn it down unless you wanted it off. Finally, the food in the restaurant was nice and the staff brilliant but it was just ok for what you got.

location was fabulous, room size was great and was well appointed. Food and service at the main restaurant and Moose's Nook was exceptional. Property is very pet friendly.

Breakfast server acted like it was a chore to bring us juice - I had to get up and help myself. Bathroom was not cleaned well, I took a photo of the bathtub and captured five hairs in one frame. There was a bright outside light that shone directly on the bed giving us the choice of blackout curtains or sleeping in a spotlight. Called the desk and asked if they could come turn it off - they said they would but then did not. Also received a noise complaint while watching television at approximately 11:00 on Saturday night. I advised the caller that I thought they must have called the wrong room, but thought it was really strange.