Ischia hotel vicini a Diocesan Museum

Punti positivi: I came across a rare gem this summer in Ischia. I've been to many places but I have never received such cordial hospitality. In a pleasant environment, I felt happy and delighted, because the staff was available at any time of the day as if they only dealt with me. The restaurant and food were fantastic, and the waiters were extremely polite. I should have mentioned Leonardo for the first time, who is not only a masseur but a wonderful healer with great professional knowledge. I haven't seen such a nice and polite hotel manager like Pietro, though I've traveled enough. From the airport shuttle, he arranged everything to get to the neighbouring island, the botanical garden, the Ischia Island hike and so on. Recently, I went back for a few days, I couldn’t say more good things even if I wanted to! Fantastic! Thank you for the experience and I am looking forward to be a guest again this spring.

Punti positivi: Employees are very friendly and ready to support you; they are careful but not intrusive. Two examples are worth mentioning: upon arrival and while showing us the property one of the restaurant waiter has quietly warned the host that my old mom might have needed a slower pace (and the waiter did that in a fashion that none of us should have noticed his advice - I heard it just because I stopped suddently). Upon departure my wife forgot her jacket on the couch and we realized it while we were waiting for the speed boat to leave Ischia: we called the property and they managed to bring us the jacket in 5 minutes notwithstanding the rush hour. Excellent!

Punti positivi: Great service. Very clean. Loved the nearby beach. Breakfast was excellent.

Punti negativi: Nothing

Punti positivi: What didn’t we like about the property? The grounds are beautifully landscaped with 3 heated pools (1 indoor, 2 outdoor). Great outdoor bar and snack menu. We got our room upgraded upon our arrival - spacious and comfortable with really soft sheets. In the evening the staff brought us waters and chocolate for our bed. Located with in walking distance to many restaurants and shops - only about a 15 minute walk to the main port. Amazing breakfast. Would love to come back !

Punti negativi: I have nothing bad to say.

Punti positivi: Great location

Punti positivi: Very friendly service, good food, nice atmosphere.

Punti negativi: Nothing.

Punti positivi: la posizione in pochi minuti potevi raggiungere il centro

Punti positivi: Il luogo ideale per rilassarsi. Tutto, dalle piscine all’aperto e al chiuso fino alla spiaggia privata. Lo staff fantastico in particolare Paolo il bagnino.

Punti negativi: Niente

Punti positivi: Tutto. La struttura è stupenda ed il personale gentilissimo

Punti negativi: Nulla

Punti positivi: Raffinato

Punti positivi: Since it was a 5 star hotel it was in a different league from the other properties we stay in while in Italy. Great location with easy walk to numerous restaurants. The spa facilities were excellent and the breakfast staff was fabulous and so was the breakfast. Driving on the island is not for the faint of heart so being in a hotel walking distance to restaurants and shopping is important.

Punti positivi: Everything

Punti negativi: N/A

Punti positivi: La camera non era all’altezza della struttura

Punti negativi: Camera

Punti positivi: Accoglienza, servizi, location

Punti negativi: Tutto perfetto

Punti positivi: Wonderful position right on the seafront overlooking The Castello d’Aroganese.Lovely to hear the sound of the sea at night. Delicious breakfast,and restaurant for dinner very good, Excellent staff

Punti negativi: Hard to control light from spotlights on building all night

Punti positivi: Ottimo resort con spiaggia, solarium e spa di livello. Colazione e cena fantastiche, gustate proprio davanti al mare. Posizione perfetta, vicino al passeggio serale e con vista sul castello aragonese.

Punti positivi: Great little hotel on the water Outstanding staff very very helpful Impressive service

Punti positivi: There was nothing not to like about this property - everything from the location, the rooms and the food was excellent

Punti positivi: Location, staff, spectacular breakfast, room - everything

Punti negativi: I liked everything

Punti positivi: Camera co vista mare e castello. Ristorante buona qualità e gentilezza

Punti negativi: Periodo con pochi ospiti

Punti positivi: Location incantevole, personale professionale e cordiale, colazione eccellente, piscine (esterna ed interna) fruibili gratuitamente. Molto comodo l'orario di checkout (ore 12.00). Da ripetere sicuramente.

Punti negativi: Connessione Wifi scadente. Climatizzazione della stanza rumorosa.

Punti positivi: The bar and restaurant staff were really friendly and helpful. The food was also great and so were the cocktails - the set menu for dinner was amazing value too! Lovely pool areas including the roof top. Lots of restaurants within walking distance which were also great. Also close enough to walk from the port - but there are a few hills!

Punti negativi: The gym was almost non existent - we thought it would have equipment etc. There was also an odd policy that you couldn’t take your own food and drink to the room - not sure how strictly this was enforced but seemed strange.

Punti positivi: Personale top ! Gentilezza e servizi eccellenti

Punti negativi: La piscina interna non è termale ma dolce e solo riscaldata

Punti positivi: This hotel was perfect for us! We loved to proximity to and view of the Castle, the breakfast was wonderful, the staff was personable (particularly Ago!), and our bed was comfortable with a bright clean bathroom.

Punti positivi: Beautiful and rustic, very old school yet modern amenities

Punti positivi: Il punto forte che la differenzia dal Miramare Castello (struttura gemella) è la piscina d’acqua termale, veramente da provare. Per il resto, colazione davvero ottima, così come i trattamenti disponibili.

Punti negativi: Sia camera che zona spa (bagno turco ecc) un po’ datate, sebbene la pulizia fosse buona. In sede di prenotazione bisognerebbe spiegare meglio le differenze nei servizi tra le due strutture (Mare Blu e Miramare Castello).

Punti positivi: Staff cordiale e professionale , cibo ottimo

Punti negativi: Letti molto scomodi e centro benessere non soddisfacente.

Punti positivi: Gentilezza del personale, posizione, splendida terrazza nel tetto, piscina termale (anche se con qualche spiffero di troppo, e con acqua solo tiepida e non bollente), colazione.

Punti negativi: Tenuto conto che nel prezzo era compresa la colazione (con salmone, brut, mozzarelle, uova e bacon, etc.) e l'ingresso alla piscina termale, con sauna, direi che tutto il resto passa un po' in secondo piano... Forse la camera era un po' piccola, ma ci stava tutto... La finestra un po' dura da fissare, ma insomma... Dettagli...

Punti positivi: ristorante ottimo, staff delizioso e albergo molto carino e accogliente , stanza molto carina con vista molto bella

Punti negativi: ambiente termale non sufficientemente riscaldato per cui, uscendo dalla piscina termale, si muore di freddo!!

Punti positivi: Breakfast was good, some of the breakfast staff were welcoming and helpful but sadly this was the exception.

Punti negativi: Reception staff were surly and unhelpful. When we made our reservation we were given the option of a double bed or two twin beds; we requested a double bed and were disappointed to find that the room we had been given had two twin beds pushed together so there was a gap in the middle. After some back and forth they moved us to another room which apparently was the only room in the whole hotel with a proper double bed; however, we were told to go back down to reception to give in our old room key and get the new one, this isn't the kind of service I would expect at a 5 star hotel. We later asked if they could show us how to work the air conditioning as the room was very warm to the point where we were sweating. They said that the air conditioning had been turned off for the winter as their system only allows them to have either air conditioning or heating working for the whole hotel so it's one or the other; again, really not what you expect from a 5 star establishment. This meant we had to sleep with the door to the balcony open; there was a strong storm all night which kept us awake for much of the night, this obviously wouldn't have been as loud if we were able to close the door. The walls had marks all over them and the plug in the bath didn't work properly. Overall this was a very disappointing experience; I honestly don't know how this place has 5 stars, I've stayed in 3 star hotels that were better than this.

Punti positivi: Il buffet della colazione

Punti negativi: Zona termale non caldissima

Punti positivi: Beautiful location with an excellent view of the castle. Nice breakfast in the morning too!

Punti negativi: There is one older gentleman who works at the front desk who barely greeted us upon arrival and did not tell us a single thing about the hotel’s facilities. We had to basically beg for a room with a balcony even though they had plenty available.

Punti positivi: La sala colazione e le sale comuni dell hotel ..molto curate nei dettagli ..

Punti positivi: The quality of the food and service at the hotel restaurant were outstanding. Superb views of the Aragon Castle from my room (237). Right on the sea - beautiful. Would definitely come back here in the summer!

Punti negativi: The room just need a little more regular check-over by the stuff - a lot of light bulbs in the lampshades and lights were not working. The pool areas are quite dated.

Punti positivi: The location of the hotel was good. 10 minute taxi ride from the main port in Ischia and a short walk down to the old town towards Castel Aragonese.

Punti negativi: We were really excited about staying here. Claimed to be a 5 star hotel and we paid over £200 per night for our 2 night stay. The main facilities in the hotel were great - the rooftop pool and the indoor thermal pool. However our room left a lot to be desired - was old and quite dated. The shower was scaled up and the shower hose was rusty. There were no tea or coffee facilities in the room but a small mini bar. A small bottle of water was chargeable at €2.50 I think - definitely not complimentary even after paying over £450 to stay here! Our much cheaper apartment in Rome provided free water, snacks and coffee facilities as did everywhere else we stayed on our trip. Our Tv didn’t work so we had to get reception to fix it and also the lamp above the dressing table didn’t work. The staff in the hotel smiled politely but seemed more on parade and not very approachable. At breakfast several waiters hovered around and we felt a little watched over, which would be fine if they tried to chat but there was nothing. Just little niggles but we’ve stayed in many 5 star hotels from Dubai to Iceland and this place sadly didn’t even come close.

Punti positivi: Spectacular views - and the use of the next door sister hotel was amazing - a dream romantic holiday

Punti positivi: la colazione era adeguata al livello dell'hotel, la sala molto bella con ottima vista, il personale molto gentile e disponibile

Punti negativi: niente in particolare

Punti positivi: Bella struttura,staff gentilissimo e molto disponibile colazione ottima con molta scelta

Punti negativi: Tutto perfetto

Punti positivi: Nel complesso confortevole, personale gentile

Punti negativi: La pulizia non eccezionale,parcheggio assurdo inesistente, camera molto piccola

Punti positivi: posizione ottimale cena della mezza pensione eccellente

Punti negativi: vasca interna un pò piccola

Punti positivi: Personale molto disponibile

Punti negativi: Bellissima accoglienza. Lo staff fa in modo che ti senta a tuo agio e in particolare, abbiamo conosciuto Sarà,che oltre ad essere molto professionale ed educata è di una dolcezza unica. Ci ha seguite e consigliate per le prelibatezze create dal bravissimo chef. Inoltre,la pulizia della Camera è superlativa. Che dire più, ritorneremo e consiglieremo ai nostri amici,sicuramente. Grazie.

Punti positivi: Location was great and the spa with Turkish bath was amazing!

Punti positivi: Good breakfast, stunning views, excellent massage!

Punti negativi: The room wasn’t very well isolated, we heard every noice from the neighbouring room

Punti positivi: Everything - great location overlooking the swimming pool, the nearby church and the magnificent Castello Aragonese; well appointed room; lovely breakfast and above all the kindness of Sara whose professionalism and comittment at work are truly remarkable

Punti positivi: The staff were excellent and very helpful. Sara in the restaurant was fantastic and set our day off with a smile.

Punti negativi: The coffee at breakfast was dreadful. I wanted to pay my bill with cash, but the reception carries very little change, so I had to use my credit card.

Punti positivi: Very friendly service. Nice hotel, excellent location, very nice rooms and beautiful dining hall. Close to the beach, close to amazing fortress. Next to a beautiful park. Idyllic views.

Punti negativi: The spa area is very small. It is a 15-20 minute walk to the centre.

Punti positivi: Buoni i biscotti offerti dalla "Spa"

Punti negativi: Climatizzatore molto rumoroso e controllato da remoto. Ho dovuto insistere più volte per poterlo almeno accendere/spegnere in autonomia. Camera a livello della strada, senza possibilità di chiudere per bene le tende. Nessuna vista. Balconcino attaccato ad un altro e visuale oscurata da un'altra struttura. Bagno senza finestra né aeratore con lavandino con evidenti segni di ruggine. In camera c'era una sedia con sopra due pedate (segno che la camera non è stata pulita con cura). Ho dovuto insistere più volte perché venissero a pulirla. Dalla camera al piano di sopra arrivavano continui rumori a tutte le ore. La "Spa" è un piccolo centro benessere. Percorso freddo/caldo tutto a temperatura ambiente. Vasca sovraffollata con solo 2 bocchettoni per idromassaggio funzionanti. Ad un certo punto nella Spa c'erano ammassate quasi 30 persone contemporaneamente e nella vasca (circa 3m x3) è entrato un bambino che faceva tuffi e vasche stile piscina olimpionica. Nessun controllo.

Punti positivi: Great number of pools, vast gardens.

Punti negativi: WiFi didn’t work too well in the room.

Punti positivi: Ottima posizione facile e comoda da raggiungere dal porto sia con il pullman che a piedi (una passeggiata di circa 20/30 minuti). Struttura tenuta benissimo, con personale gentile e disponibile. Belle piscine e buon "parco termale". Colazione ottima ed abbondante.

Punti positivi: Very nice staff and resort, a little paradise!

Punti positivi: Il percorso spa molto bello, cibo discreto e tutte le piscine ben curate ..

Punti negativi: Lontano dal mare e costo delle bibite davvero eccessivo ..

Punti positivi: La posizione, la struttura e la piscina tropicale.

Punti negativi: La colazione... Ne ho viste di meglio in alberghi a tre stelle

Punti positivi: Nice stuff, beautiful hotel ara

Punti negativi: That you need to wair caps in a pool and long way from city centre

Punti positivi: tutto

Punti negativi: niente

Punti positivi: Una struttura ben curata nei minimi dettagli, struttura pulita, ben organizzata

Punti positivi: Pools

Punti negativi: General manager was very rude and unfriendly