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Valutazione complessiva
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9.2 "Posizione eccezionale."9.7 "Il 97%
ha gradito la vicinanza dei negozi ." 7.6 "Parcheggio eccellente per il 76%." 8.7 "Il 87% ritiene ilparcheggio poco costoso ." -
7.7 "Buon servizio."8.3 "Il 83% pensa che lo
staff sia molto gentile ." 7.5 "75% degli ospiti è rimastosorpreso del servizio di parcheggio ." 7.5 "75% è statosoddisfatto del servizio in camera ." -
7.1 "Ottimo comfort."8.2 "Il 82% afferma che
i letti sono confortevoli ." 7.6 "76% degli ospiti ritiene chele camere siano spaziose ." -
6.4 "Il cibo è accettabile."
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5.8 "Le camere sono accettabili."5.3 "Solo 53% degli ospiti pensa che
la doccia sia ok ." 5.0 "Il 50% ha trovatol'angolo cottura accettabile ." -
5.3 "Pulizia nella media."6.9 "69% ritiene
la pulizia dell'hotel nella norma ." -
5.0 "La colazione è mediocre."
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4.8 "Servizi scadenti."4.9 "51% pensa che
la struttura non sia carina ." 2.5 "75% degli utentisi è lamentato dell'ascensore ." 2.1 "79%non ha apprezzato l'architettura ." 0.7 "Il 93% ritiene chele strutture hanno bisogno di essere rinnovate ." -
3.2 "Terribile atmosfera."1.6 "84%
ha criticato lo stile dell'hotel ." 3.9 "61%non ha apprezzato lo stile dell'hotel ." -
2.3 "Connessione internet inadeguata."1.8 "82% degli ospiti ritiene che
la qualità della wifi sia pessima ." 3.0 "Il 70% ritiene ilprezzo eccessivo ."
Valutazione complessiva
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9.0 "Posizione eccezionale."9.6 "Il 96%
ha gradito la vicinanza dei negozi ." 7.2 "Parcheggio eccellente per il 72%." -
7.3 "Buon servizio."8.0 "Il 80% pensa che lo
staff sia molto gentile ." -
6.7 "Comfort nella media."5.4 "Solo per il 54%,
il rumore è accettabile ." -
5.8 "Le camere sono accettabili."5.0 "Solo 50% degli ospiti afferma che
le camere siano sufficientemente pulite ." -
5.4 "Pulizia nella media."5.0 "Solo 50% degli ospiti afferma che
le camere siano sufficientemente pulite ." -
5.0 "Servizi nella media."
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3.4 "L'atmosfera non era piacevole."1.9 "81%
ha criticato lo stile dell'hotel ."
Valutazione complessiva
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9.2 "Posizione eccezionale."7.6 "
Parcheggio eccellente per il 76%." 9.7 "Il 97%ha gradito la vicinanza dei negozi ." 8.9 "Il 89% ritiene ilparcheggio poco costoso ." -
8.0 "Attrezzature per sport e benessere molto belle."
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8.0 "Servizio eccellente."8.4 "Il 84% pensa che lo
staff sia molto gentile ." -
7.1 "Ottimo comfort."7.9 "Il 79% afferma che
i letti sono confortevoli ." 7.8 "78% degli ospiti ritiene chele camere siano spaziose ." -
5.5 "Le camere sono accettabili."
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5.1 "Pulizia nella media."
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5.0 "La colazione è mediocre."
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4.7 "Servizi scadenti."4.8 "52% pensa che
la struttura non sia carina ." -
3.1 "Terribile atmosfera."1.5 "85%
ha criticato lo stile dell'hotel ." -
2.2 "Connessione internet inadeguata."
Valutazione complessiva
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9.3 "Posizione eccezionale."7.8 "
Parcheggio eccellente per il 78%." 9.5 "Il 95%ha gradito la vicinanza dei negozi ." 8.9 "Il 89% ritiene ilparcheggio poco costoso ." -
7.8 "Buon servizio."8.6 "Il 86% pensa che lo
staff sia molto gentile ." -
6.9 "Comfort nella media."
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6.1 "Livello medio."
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5.5 "Le camere sono accettabili."
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2.6 "Connessione internet inadeguata."3.5 "Il 65% ritiene il
prezzo eccessivo ." 1.8 "82% degli ospiti ritiene chela qualità della wifi sia pessima ."
Valutazione complessiva
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9.2 "Posizione eccezionale."9.5 "Il 95%
ha gradito la vicinanza dei negozi ." -
7.6 "Buon servizio."8.3 "Il 83% pensa che lo
staff sia molto gentile ." -
7.6 "Ottimo comfort."8.5 "Il 85% afferma che
i letti sono confortevoli ." -
6.2 "Livello medio."
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5.7 "Le camere sono accettabili."
Recensioni recenti
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7.4recensione da
The TV didnt work and the room had no clcck or alarm clock
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8.2recensione da
The accommodations were very nice and the staff was very friendly. The hotel was conveniently located where I wanted to be. I was placed in a room next to construction. I was unaware I would be put in this room where I would be listening to construction work while I'm trying to relax in the room. The hotel knew of this and should have let this room out as a last place option with full disclosure to the guest and probably at a reduced rate. I know there were other rooms available since I was offered another room, but by that time I was leaving for the rest of the work day, so it would have been pointless to change rooms, not to mention very inconvenient.
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10.0recensione da
All employees were SUPER friendly
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6.2recensione da
Front desk staff are friendly. DO NOT USE VALET- They will damage your car for $32 per night and then give you the run around for MONTHS, never to repair your vehicle. Townepark is responsible, but you trust the hotel to hire a professional parking company right? No one knows their head from their butt at this company-- no one ever knew who was in charge or who to ask between the manager at Weston to the manager at Townepark, to the claims adjuster who just refused to cover any part of the damage whatsoever, but was quick to call me personally and tell me why she didn't agree with my email when I complained. Very, very irritating-- the least they could do was refund the parking cost, but even that was too much to ask. I will NOT be parking there ever again, but I will also not be staying at the Westin ever again. Prior to this, I stayed there at least twice per year for business. The quality of the rooms is hit or miss-- the décor is ugly for the price and expectations of the Westin, EVERYTHING is overpriced. There is no bell service unless you want to wait with your bags in the middle of the lobby for an hour. Elevators are painfully slow, and shut on my stroller twice without a safety release. I was injured on one occasion. Why don't the doors bounce back when they hit someone? I just refuse to ever go here again. It was such a horrible experience from start to finish.
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5.0recensione da
You should make I clear that the room service charge is 24%. That is incredible and gouging. Our order did not come and when it did come was not what we ordered. I am under the impression that this hotel is understaffed and depends on uninformed people who come only one time to visit the Galleria Mall. Also, there are two Westins at the Galleria and that is not made clear in your offer. We went to the wrong one and wasted precious time. Not a good experience.
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6.3recensione da
Convenience and location were great. Late check out was good too. Bedding was dirty, stained. Room was littered in dust around windows. The towels had an unpleasant smell of mildew. Room service for breakfast was incredibly expensive for quality received. Overall unhappy with stay.
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6.3recensione da
Close to the shopping center and major attractions. Easy access to the city transportation and post services as well for whom they need. Free access to internet should be granted as I assume most of the stayers are businessmann.
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8.2recensione da
The accommodations were very nice and the staff was very friendly. The hotel was conveniently located where I wanted to be. I was placed in a room next to construction. I was unaware I would be put in this room where I would be listening to construction work while I'm trying to relax in the room. The hotel knew of this and should have let this room out as a last place option with full disclosure to the guest and probably at a reduced rate. I know there were other rooms available since I was offered another room, but by that time I was leaving for the rest of the work day, so it would have been pointless to change rooms, not to mention very inconvenient.
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10.0recensione da
All employees were SUPER friendly
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6.2recensione da
Front desk staff are friendly. DO NOT USE VALET- They will damage your car for $32 per night and then give you the run around for MONTHS, never to repair your vehicle. Townepark is responsible, but you trust the hotel to hire a professional parking company right? No one knows their head from their butt at this company-- no one ever knew who was in charge or who to ask between the manager at Weston to the manager at Townepark, to the claims adjuster who just refused to cover any part of the damage whatsoever, but was quick to call me personally and tell me why she didn't agree with my email when I complained. Very, very irritating-- the least they could do was refund the parking cost, but even that was too much to ask. I will NOT be parking there ever again, but I will also not be staying at the Westin ever again. Prior to this, I stayed there at least twice per year for business. The quality of the rooms is hit or miss-- the décor is ugly for the price and expectations of the Westin, EVERYTHING is overpriced. There is no bell service unless you want to wait with your bags in the middle of the lobby for an hour. Elevators are painfully slow, and shut on my stroller twice without a safety release. I was injured on one occasion. Why don't the doors bounce back when they hit someone? I just refuse to ever go here again. It was such a horrible experience from start to finish.
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5.0recensione da
You should make I clear that the room service charge is 24%. That is incredible and gouging. Our order did not come and when it did come was not what we ordered. I am under the impression that this hotel is understaffed and depends on uninformed people who come only one time to visit the Galleria Mall. Also, there are two Westins at the Galleria and that is not made clear in your offer. We went to the wrong one and wasted precious time. Not a good experience.
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6.3recensione da
Convenience and location were great. Late check out was good too. Bedding was dirty, stained. Room was littered in dust around windows. The towels had an unpleasant smell of mildew. Room service for breakfast was incredibly expensive for quality received. Overall unhappy with stay.
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6.3recensione da
Close to the shopping center and major attractions. Easy access to the city transportation and post services as well for whom they need. Free access to internet should be granted as I assume most of the stayers are businessmann.
