Radisson Blu Plaza Hotel, Helsinki

L'albergo è in posizione centrale, molto comoda per il turista. Il personale è gentile, disponibile ed efficiente. La pulizia delle camere e delle parti comuni dell'albergo è perfetta.

La qualità della prima colazione è modesta.

It was near City everything

It had dust and We didnt get the slippers and gowns for sauna even though they promise to give.

Great location. Close to city centre and railway station. Staff offered perks such as complimentary water, room upgrade and lounge access, free laundry, and late checkout to make up for the things I didn’t enjoy as part of my experience.

While this review will detail all the things that made my experience quite bad, it is important to note that the hotel made everything possible to make up for that. If that counts for something in your books, then perhaps this is a good place for you. Now onto the good stuff (or bad stuff in this case). The hotel rooms (and the hotel in general) are not clean. I was offered two rooms with tables on which you could still see cup rings. Same went for tables in the business lounge. The only reason these stains are tough to remove now is that they were never cleaned in the first place. Even the coffee mug in the second room offered (which was supposed to be cleaner) had liquid at the bottom. Needless to say that I didn’t not use my free breakfast or any of the utensils at the hotel. If that wasn’t enough, when I came back to the room the first day at around 5, it wasn’t even cleaned. The excuse was that it was scheduled and that I was next as they have until 5 to do it. When the cleaning lady arrived, she gave me the excuse that the light at the bottom was set to ‘Do not disturb’. I was not even aware of a ‘Do not disturb’ lighting system. Regardless, I changed it for the next day and this time after arriving to my room at 6 PM, it still wasn’t clean. So much for trying. To top all this off, I had to chase after my laundry to get it and the room service button on the phone was not working. When they fixed and I tried calling, no one answered. All in all, terrible experience. I would never stay at the hotel again and wouldn’t recommend it to anyone.

Rooms

I was promised to be given a smoking room but suddenly it was given to another guest? I reported this to the manager but no action was taken!

Location from the hotel in relation to the center of the city is very convenient, walking distance to the downtown area.

Breakfast room is a little "cold" and not very personal, good breakfast though. You need room-key to activate the elevators, I understand is for your safety, but not very friendly