Kastens Hotel Luisenhof

Punti positivi: Great staff

Punti negativi: For international travelers who arrive early morning. They should consider assigning special housekeeping person to get few rooms ready earlier before 12 noon as few guests checked out early too. ...

Punti positivi: The customer service was good as was the restaurant. The cleanliness was good. Breakfast and food was great. Staff were helpful and friendly.

Punti negativi: The beds were very hard and not enough pillows. Only one elevator, so you have to wait.

Punti positivi: Very good room , excellent service and great location

Punti negativi: very expensive

Punti positivi: great location, great food and drinks, good facilities

Punti negativi: received an old room that was not renovated - most of the hotel was renovated to very new modern rooms.

Punti positivi: La estrema pulizia e la cortesia del personale. La vicinanza con ristoranti e mercatini di Natale Ottimo anche ristorante interno

Punti negativi: Un po' più di bibite e accessori in frigo bar ( che è compreso nel prezzo ma un po' troppo povero)

Punti positivi: Vale le 5 stelle, anche se non abbiamo potuto sfruttare tutti i servizi offerti (es. spa).

Punti negativi: Unico, minimo appunto: colazione con parte 'dolci' non ricchissima.