Hotel a Haiphong

Punti positivi: Clean big and comfortable property

Punti negativi: Breakfast was disappointing

Punti positivi: Everything. The location is good. A supermarket next door. The staff very nice. They go extra mile for guests, get me the best deal for transport to Hanoi, very friendly. The room is clean and complete with facilities, kitchen, microwaves, hot water, washing machine, iron, you name it, they got it. Like a home with someone cleaning it everyday. How good does it sound.

Punti negativi: Nothing. It’s good enough for solo traveler

Punti positivi: Everything on a level of a good 4 star. The price high a bit, as for surrounding place, but that’s also not a San Francisco. Lol. Stuff very nice and friendly. Breakfast not bad. Very clean rooms. Have a kitchen and washing machine, which is a good bonus. I guess it’s best place to stay at Haiphong city.

Punti negativi: Non

Punti positivi: Staff at front desk was nice and helpful

Punti positivi: Good service and clean apartment with kitchen

Punti positivi: Tutto secondo le aspettative

Punti negativi: Non saprei

Punti positivi: Great location....nice atmosphere

Punti negativi: Slightly run down and old style.

Punti negativi: Too much expensive

Punti positivi: Nice dining area

Punti negativi: Room light can be brighter

Punti positivi: Staff

Punti negativi: Price for food

Punti positivi: restaurants (bar , terrace and restaurant ) are perfect staff is nice, professional and helpful rooms are comfortable

Punti negativi: SPA could be better

Punti positivi: Has all requirements to have an enjoyable stay

Punti negativi: Car parking should be free. May be it should be reserved when registration but receptionist should ask if guest need parking or not.

Punti positivi: Hotel very new and in excellent condition, but small rooms compared to other hotels.

Punti negativi: Toilet too small, legs hit the toilet rolls and trash can does not fit if you are on the toilet. Also hurt myself on the steel door handle when trying to enter the toilet (as too small) resulting in a small cut.

Punti positivi: Breakfast

Punti negativi: Nope

Punti negativi: not the level of a high class hotel but the price is equal to a 5 stars hotel

Punti positivi: Pool gym and restaurant area perfect. Food was lovely at restaurant. Plenty of choice on the menu, bristish vietnamese korian and Indian... Rooms spacious and comfy beds.

Punti negativi: We only stayed at Hai Phong for one night before going on a boat round Ha long Bay. Not much to do for tourist

Punti positivi: Nice hotel .... Big clean room

Punti negativi: NOISE from the road ....Although I was on the 9th floor you could still hear the "toot-toot" from the cars and TRUCKS all night. If possible get a room on the other side of the hotel

Punti positivi: amenities and staffs in feeling spa.

Punti negativi: nowhere to walk around outside. no local groceries or shops nearby

Punti positivi: Our colleague was regular customer here, this has always been our 1st choice whenever they travel to Hai Phong

Punti positivi: Room is spacious and clean

Punti positivi: Nice, quiet modern hotel.

Punti negativi: Slightly too far out of town for me as I had meetings in the centre.

Punti positivi: Was made to feel welcome and staff very friendly

Punti positivi: The bed and the Aloe Vera yoghurt at breakfast.

Punti negativi: Its a bit outdated. The coffee is terrible during the breakfast.

Punti positivi: Very nice breakfast. Very comfortable Thanks.

Punti positivi: Staff does their best to help customer in all possible ways. I was very happy that hotel gave me a take away breakfast at 5 am in the morning. I really appreciate their efforts.

Punti negativi: Reception staff can speak very limited English. However staff does their best to help customer in all possible ways.

Punti positivi: Service felt very personal

Punti negativi: All good

Punti positivi: Very helpful staff.

Punti negativi: No AC az the corridors, no Ac in the gym, dead cockroach in the conference room.

Punti positivi: Elegance

Punti negativi: The possibility to smoke in the area between the room on the floor

Punti positivi: Nothing

Punti negativi: Overpriced. Construction works well after working hours - they were repairing the lift and the noise was unbearable. We got a smoking room even though we asked for non-smoking. Going back in force between the reception and our 8th floor, we finally were moved. The new room didn't stink like cigarettes but the smell in the bathroom was awful. Laundry is a special topic. They charge per item, not per kilo! every panty or t-shirt would cost you 15-30 dong, so I calculated that washing my 3 T-shirts, 3 panties, 2 pairs of socks, and a dress would cost smth like 200 dong or 300 if I want express laundry (ready before next morning). They call it "spa hotel" but spa was a joke! You can only use a swimming pool for free but the water in the pool is very cold. Really cold. You have to pay extra for using sauna. The atmosphere in the spa is not welcoming either - cold rooms, cold hands of the therapist, bright light in the massage rooms, no music.

Punti positivi: Big room

Punti negativi: Jackhammering from construction at 9am

Punti positivi: Staff was friendly

Punti negativi: The food was disappointing, Coffee was not good. Most Americans wouldn't like, They put our luggage in wrong place and lost it for awhile it seemed. Later they had me identify luggage. Seemed like a ghost hotel, as there was hardly anyone staying there. Very dull!

Punti negativi: Wellness centre in the hotel seemed to be more for sex-services and sex business than for e.g. normal massage.

Punti negativi: Water was leaking from toilet

Punti positivi: Great staff very friendly and helpful

Punti positivi: Price is cheap

Punti negativi: Far away centre

Punti positivi: Not much to say here. It was livable.

Punti negativi: They could work on their cleanliness and overall maintenance of this property.

Punti positivi: Breakfast was very good. Haiphong is an industrial area so would suit people on business trips.

Punti negativi: Only stayed here on the way to Halong Bay so only stayed overnight. It seems there is construction all around. Good place to stay if you have to visit Hai phong

Punti positivi: Nice looking hotel

Punti negativi: Took one hour to check in. No laundry facilities at 9pm no room service at 9pm.

Punti positivi: Security and Breakfast.

Punti negativi: Facilities were quite dated, seemed almost like an abandoned hotel quite eerie.

Punti positivi: They have facilities. Swimming pool is fine. Gym equipment professional enough for small body workout. Could be little cheaper, i think $33 is good price.

Punti negativi: To far from the city centre. No motorbike rental service to get to city centre. Hard to get grab bike or taxi from hotel to city centre.

Punti negativi: Website was misrepresented over and over again to the point that they were blatantly lying about facilitiesthat either didn’t exist or were far short of expectations.

Punti positivi: Great location, very accessible to eating places and city center. Staffs are friendly. They offered me a free upgrade from Superior to VIP room. Totally worth it for a business trip.

Punti positivi: - fast check in - clean

Punti negativi: - breakfast could be better

Punti positivi: Staff was nice, location was good and the breakfast was ok.

Punti negativi: Well... The hotel is quite old and humid. Moisture in the room, bathroom, smell of old and humid. It was not dirty but the whole image seemed not very clean, maybe because its old. I stayed in much better and cheaper hotels all over Vietnam.

Punti positivi: Good location

Punti negativi: Quite old and the room was not very clean. The elevator was not working since it was being fixed. I guess during the following weeks it will remain stopped. Staff not very friendly and when we arrived we couldn't use electricty during one hour, so it was extremely hot inside the room.

Punti positivi: Very nice clean and the staffs are so helpful

Punti positivi: La stanza

Punti positivi: Clean and very central

Punti negativi: Nothing much to be fair

Punti positivi: Very good location. Facilities are sufficient.

Punti negativi: There was an underwear, a pair of socks and a condom left in the room when we got in. The old lady is very rude.

Punti positivi: Location was decent. Very clean . Balcony looking over river which was nice. Staff friendly.

Punti negativi: The bed was to hard so so uncomfortable like it ruins the place.

Punti positivi: The staff spoke no English but did try hard to understand

Punti negativi: I was on the fifth floor with no elevator. The beds were very hard and uncomfortable

Punti positivi: Very nice clean room, good size with a small balcony.

Punti negativi: Very hard bed. Not ideal location - near a very busy street with few placed to eat.

Punti positivi: The location and quality were great. Great value for money! The room was tidy, the facilities were clean, and the view was unbelievable. The staff was friendly, just remember you will have to leave your passport at the front desk.

Punti negativi: The door was locked at night time, had to call the staff to open the doors at 1 am. Did not seem like an issue as there was a sign that told to call, but I felt bad waking them up.

Punti positivi: location

Punti negativi: Hotel need to renovate location is good but hotel is very old,bathroom is not well equipped.

Punti positivi: Nice and clean spacious rooms

Punti negativi: Less cost effective than other properties on same dates.

Punti positivi: Very helpful stuff! Help me organizing my business visits to different part of the city.

Punti positivi: There are local restaurants near the hotel. I could visit Cát Bà Island by high speed boat from the port. It is around 10 minutes from the hotel by my foot.

Punti negativi: The room was not silence enough. It might be depends on the room position.

Punti positivi: Nothing .. no valve for money at all.

Punti negativi: I arrived at 1.30am. Booked another room at 39 dollars . However was asked to pay extra 200000 vnd when same room category was given. No bellman to assist with the luggage. No staff to help at all. Called to complain about Ac not working . No One came and assisted . Shower head was broken too. Next day again staff was greedy and wanted to charge me late check out even for 1 hour when I had booked 2 rooms and stayed in one room for less than 10 hours and the other room I paid for 2 nights and actually arrived at 1.30am. No help given again for luggage . Had to carry own luggage down. Also bed mattress is hard and horrible . I had blister on my elbow. Asked for an extra key was denied . Safe was broken in room . One of my worst stay ever.

Punti positivi: Buffet breakfast is good. Staffs are very friendly and helpful. The rooms is clean.

Punti positivi: hotel okay are acceptable,

Punti negativi: it is okay for me

Punti positivi: Location Fast lift

Punti negativi: Unfriendly staff Poor breakfast Junk everywhere Cluttered with naked pictures Noisy reception

Punti positivi: nothing

Punti positivi: Location

Punti negativi: Hallway is dark and gloomy

Punti positivi: 1. Location is the main plus point. It's walking distance to train station, right across the Hilton Hotel under construction and near all the popular restaurants. 2. Fantastic breakfast choices. Freshly squeeze unsweetened juice, thick black coffee, fresh sausages and ham slices. 3. In-house massage center to cater to a tired traveler's physical needs.

Punti negativi: 1. The overly "classic" decor. More of a matter of taste and opinion, than an objective assessment. If Trump were Vietnamese, this would have been his hotel. The walk in lobby are strewn with erotic statues, religious statues, collection of gemstones and petrified wood. The walls in the toilet and room are played with "faux" gold. The chair rims, the bed...paintings of nude women, nymphs, goddesses on every floor and restaurant. 2. One has to be literate in written Chinese to be able to use the aircon remote properly. 3. The window ledge at the end of pathways to rooms are surprisingly low - not more than 0.5 m tall from the floor. One could easily fall out of the building accidentally. Probably not safe for small kids.

Punti positivi: Location is good and staff are friendly.

Punti negativi: The toilet bowl is dirty when I first use even with the paper strap cleanliness. Breakfast has variety choices but most are not warm or hot even they should for better taste.

Punti positivi: Easy to find the property and the place is quiet

Punti negativi: The road tiling is in process so this may cause inconvenience for traveling to surroundings nearby