Waldorf Astoria Edinburgh - The Caledonian

la posizzione fantastica molto rumorosita nella mia stanza 340. distinti saluti.nota bene , o voluto rivisitarlo dopo 40 anni, poiche da giovane oh lavorato salutoni .sciuto alfio.

cordialità e disponibilità del personale - gradita la proposta all'arrivo di cambio camera di livello superiore - posizione hotel e struttura

camera un po' piccola e rumorosa - all'arrivo i bagagli non sono stati portati in camera dal personale (non è un problema ma visto il livello dell'hotel ci sembra scontato)

Che insistendo ci hanno cambiato la camera.un 5 stelle, è un 5 stelle, deve essere una garanzia soprattutto la vostra catena, a prescindere dal costo della camera.

Premettendo che soggiorniamo sempre in alberghi 5 stelle e + avevamo gia'soggiornato lo scorso hanno al caledonian nella suite e ci eravamo trovati discretamente.questa volta dalla cemeretta del 5 piano piccolissima, con la finestra che non si chiudeva, l'acqua della doccia che che bagnava il pavimento, 2 soli cuscini, senza prodotti per la doccia per 2, senza asciugacapelli.un disastro per un 5 stelle. E senza parlare della poca pulizia, pareti, soffitti,infissi, bene per I bagni.

To be Honest this hotel falls far short of the quality I expect of a Waldorf Astoria Hotel. In fact I would suggest the senior management take a look at everything associated. The rooms are absolutely not worth the money not even if the rate was halved! the room service was abysmal and the food was to put it mildly not even on par with a greasy spoon. Couldn't even keep it hot from kitchen to my room 3 time!!!!! and sending me two electric heaters which in a huge room does about as much use as a chocolate teapot. AVOID and stay in a budget hotel as it will be better quality.

Everything about the stay was abysmal and in no way indicative of the rest of the waldorf brand as we stay in many all over the world. If I was the area manager or indeed a senior exec I would be ashamed to have it in the portfolio in the state it is in. Staff were ok, not as nice and approachable as others in the chain but pleasant. Doorman was the only plus. AVOID and stay elsewhere.

Location

It was old. The plumbing was defective. Vastly long corridors - creepy. Building needs demolishing and redevelopment

excellent staff shame about the hotel.

qeues for brakefast,electrcity cutting out in the room due to faulty wiring. not a five star as far as i could see gets the rating on facilitys rather than class,

nothing

It is a very old Hotel .It needs to be renovated urgently .The toilet flush is broken , noisy AC , non hot water avaliablility ( it was for a limited time but not expected from a five star Hotel ) . The staff talk without looking at your face with an unfriendly manner . The pool is again too old and need to be renewed so that the price paid to the Hotel is too much in comparison what you get .