The Curtis Denver - a DoubleTree by Hilton Hotel

Great Experience

Punti positivi: Themed floors were awesome, Great amd friendly staff. Amazing brunch restaurant in the lobby.

Punti negativi: Half of the elevators were down during our stay. Other than that everything was perfect

Curtis is awesoem

Punti positivi: Each floor has its own theme decorated in the hallway and announced from the Elevator voice with music. Rooms are nice, well maintained, and cant beat the location. Close by is a huge diner, and you are steps away from Lodo and 16th street mall. Dog friendly and Cheese friendly too!

Punti negativi: no hot tub

Fun floors!!

Punti positivi: I loved the gaming floor, it was the best out of all the floors.

Punti negativi: I wish the other floors were as exciting as the gaming floor.

Cool place

Punti positivi: The floors all have a theme and it's exciting to explore them all. It's location is great as well.

Punti negativi: Parking is way too expensive- $36 for the night.

Punti positivi: The bed was extremely comfortable!! The room was clean and had a nice overall layout. The fun artwork all the walls was a nice personalized touch. I also liked that you could self park in the garage instead of having to use the valet or to try and find parking elsewhere.

Punti negativi: We had a room with a shared door to connect the two rooms. This allowed noises from the room next to ours to come through very clearly. You could hear everything from conversations and music to other things happening in their room.

Unhelpful Customer Service

Punti negativi: I left a waterpik/waterflosser in my room. Housekeeping confirmed that they had it whein I contacted the hotel. We played VM phone tag 3x. The only option was for me to pick up the item at the hotel. I got no response to 2 messages offering to pay for shipping of the $100 item to my home.