Hotel a Cilaos

Punti positivi: Great breakfast

Punti negativi: Nothing wonderful place

Punti positivi: We stayed here for the first two nights of our week long Reunion holiday. We chose the location of Terre Sainte because we know it well- it's quaint and only 10-15 mins walk from centre of town. We were very pleased with the guesthouse- quiet, comfortable, stylish with very pleasant owners.

Punti positivi: A rare find, wonderful property tastefully decorated and supported by friendly and professional staff. The location was perfect close enough to the touristy area but just far enough away to provide a place of tranquility.

Punti positivi: Cote lagon is a peaceful and beautiful oasis to spend wonderful holidays. And it is much more than the good pleace directly near to the ocean, the good taste of all the decoration, the extraordinary good breakfast with seaview, the fine elected colors and little deails everywhere. It is the heartblood and generositiy which Veronique and the people working there spend in everything, what makes it so special. Your really feel welcomed. It is the ideal place for people who estimate more than only the superficial. Coming back to La Reunion it is definitely my first choice.

Punti negativi: Time in life is to short to stay there

Punti positivi: Good bed and air conditioning, good breakfast and lovely view from breakfast area.

Punti negativi: "Room with seaview" is grossly exaggerated as there is a high wall, which can only be looked over when standing up. Terrible on-street parking options.

Punti positivi: Friendly and very helpful owner. Comfortable clean room, small pool and attractive garden.

Punti positivi: Friendliness and helpfulness of owner and staff

Punti positivi: Very friendly and helpful host. Dinner was both fantastic and good value. Lovely and clean room. Incredible breakfast including various fresh fruits, homemade yoghurt, cake and bread and freshly done eggs. The beach is just across the street, many restaurants and parking spots are nearby.

Punti negativi: We only stayed for three nights :)

Punti positivi: The guesthouse is very central but quiet. It's a pretty house , decorated in vibrant colours. We had a chalet which was separate from the main house which was very nice.(called "mountain view" room) There's a well equipped kitchen in the main house where you may fix drinks, sandwiches etc for yourself -very useful.

Punti negativi: The breakfast is a bit basic. With a little effort/ expense much more could be offered.

Punti positivi: Case Nyala is a little paradise in Cilaos. Marjorie and Anthony are extremly nice hosts. They explain you hiking tours, flora and fauna, have good recommendations for restaurants and are passionate about what they do. In the morning, they provide you with self-made jams, just a dream. The story of the house is also very nice: it was the old birth house of Cilaos. In former days the midwife helped to give life, today Majorie and Anthony are helping to have joy in Cilaos.

Punti positivi: Very friendly staff who went out of their way to make our stay pleasant Great breakfast!

Punti negativi: Very poor WiFi, non existent in the rooms.

Punti positivi: Location in town, waking up with mountains in distance, great (renovated) bathroom, ok breakfast (14€), spacious and authentic room. Lovely balcony.

Punti negativi: A pity the fire was not on in the lounge. Would have made a massive difference - would be warm and welcoming as it tends to get cold and cloudy in the afternoon. And maybe a bit more choices at breakfast- but for 14€, it’s ok!

Punti positivi: Extremely friendly people working in hotel.

Punti positivi: very good location in the centre, friendly staff, parking

Punti negativi: Wifi did not work in rooms

Punti positivi: Amazingly friendly staff!

Punti negativi: Nothing

Punti positivi: Very comfortable bed and very nice bedroom. Great shower, even if all the bathroom got a bit flooded. The balcony was also pleasant and had a nice view.

Punti negativi: WiFi did not work. Ventilation in the bathroom was also not working.

Punti positivi: Beautiful and centrally located hotel, very tastefully designed and decorated. Our room was absolutely gorgeous and had a balcony with a lovely view overlooking the town and hills. The wine bar in the basement was excellent.

Punti negativi: The lounge/reception was really lovely with an open fire, but there was no bar or anywhere to order a coffee outside tea salon hours, which would be a great addition. Cilaos is not a town that seems keen on bars more generally, though!

Punti positivi: Reception was welcoming and friendly, very nice and neat room with a small balcony and an amazing view to the mountains. The bed was very comfy and there was good coffee with coffeemaker provided in the room. Overall facilieties felt very welcoming with a boutique hotel feeling. Great location to explore Cilaos and trecks around it. There is also a jacuzzi on the rooftop that you can use for an extra charge and we definately recommend it, especially if you are visiting in a colder season.

Punti negativi: The floor in the room and bathroom was very cold and no slippers were provided.

Punti positivi: Staff molto cordiale. È stato bello cenare con i proprietari e i loro figli e poter chiachierare con gente locale. La struttura è accogliente e carina. Forse metterei una porta nei bagni al posto della tenda. Per il resto tutto ok.

Punti positivi: Location and facilities was great. Rooms was spacious and clean. Will recommend this hotel.

Punti negativi: There was mosquito's make sure to keep your door close when your lights are on.

Punti positivi: Very-very nice, helpful and smiling personal, great buffet breakfast, clean rooms, picturesque view. We were offered free parking in the garage for some reason.:)

Punti positivi: Great location. Very nice room. The hotel is clean and the beach is nice.

Punti positivi: Bella struttura fronte spiaggia, nuova e moderna, camere pulite e abbastanza spaziose, buona posizione vicino al centro e a due passi dalla spiaggia

Punti negativi: Colazione decisamente troppo cara, manca la zona fitness che invece è segnalata nella descrizione e nelle camere non é presente la cassaforte. La spa è a pagamento e visto il prezzo delle camere me la sarei aspettata inclusa nella tariffa

Punti positivi: The location was fab close ton other restaurants We loved everything about the property

Punti positivi: Clean, modern, parking, close to the beach

Punti positivi: I also recommend this hotel. There is an excellent View from the balcony which we booked. The staff were very welcoming and very helpful. Concerning cleanliness, it is very fine and the region is safe. plenty of food stuff and restaurants available in the region within few minutes of walking distance. I have appreciated my stay. The pool was a nice one and i appreciated the sea view from the pool.

Punti negativi: Was a good hotel.

Punti positivi: The hotel is situated on the seafront, with a central bar and swimming pool available. Rooms are equipped with a balcony giving on the pool and the ocean. There was a nice bossa-nova singer on the night I stayed there. The hotel is overall calm and you can sleep comfortably. The swimming pool is big enough to get refreshed and you have a door to the beach (where you can swim) People take care of you and you can feel that efforts are made to make you happy. The barman makes sure that cocktails are nicely decorated. Breakfast is not the best I have known but sufficient. Will recommend and go back to the hotel.

Punti negativi: Let the opportunity to people to go to the pool after 8 as long as they are quiet.

Punti positivi: Tidiness & Comfort of the hotel

Punti positivi: Buon rapporto qualità/prezzo, parcheggio gratuito disponibile, camera pulita, ampia e spaziosa con terrazzino. In omaggio al nostro arrivo un coupon per 2 bevande fredde e per il ritiro degli asciugamani per la piscina. A 10 min a piedi dalla bellissima spiaggia di St Pierre.

Punti negativi: a seguito di uno sciopero dei voli ho dovuto cancellare un viaggio di lavoro a La Reunion dove avevo prenotato una camera per una notte in questa struttura. Sebbene il prezzo della camera non fosse rimborsabile ho chiesto con più di 48 ore di anticipo un rimborso anche parziale dell'importo pagato documentando la mia richiesta con il biglietto del volo e lo sciopero dei voli proclamato in Italia. Risultato? Addebito dl 100% dell'importo!

Punti positivi: Very modern, clean and nice rooms, especially the bathrooms. Furthermore, useful kitchen facilities were offered on the terrace. Coffee/tea was offered for free in the room and WiFi was very reliable. We liked the hotel's philosophy to save energy and resources. Staff was friendly and the atmosphere in the lobby is very nice. Parking was free in hotel garage.

Punti positivi: Hotel grande e dotato di buoni confort. Situato in una zona centrale, vicino alla spiaggia. Molti ristoranti nei paraggi. Stanze grandi e pulite. Garage gratuito. Niente da eccepire. Perfetto per me.

Punti positivi: The bed was good. The shower was great. The room is cozy. Good location.

Punti negativi: The pool was closed and even though I’d been in touch several times they didn’t inform me until arrival.

Punti positivi: This hotel is near casino, restaurant,sea ... very nice... the breakfast is good and the room is nice, not too big but nice ... the bed is very confortable

Punti negativi: you can ear the housekeeper cleaning upstairs at the morning and It’s better if all the rooms have a balcony

Punti positivi: The staff very friendly, very attentive! The decorations of the rooms and hotel, nice lounge music every Saturday, good cocktails!

Punti negativi: Nothing

Punti positivi: Servizio Accoglienza Posizione Il ristorante e eccellente... Costa qualcosa ma merita.

Punti negativi: Nulla Non ho proprio nulla da criticare

Punti positivi: Room was generally well appointed and comfortable with all required amenities and a balcony overlooking a small garden and parking at rear of hotel. Breakfast was held in the swimming pool restaurant with a wide selection of food, all of which was very palatable. Helpful reception and restaurant staff. Towels folded into 2 swans on the bed to greet you. The beach across the road from the hotel was very dramatic with huge breaking waves but not suitable for swimming or sunbathing. Parking at rear of hotel.

Punti negativi: Room was slightly too small and in some cases prioritized design over practicality. Servicing of the room was of variable quality over the weekend. Swimming pool had suffered cyclone damage and was awaiting repair but still useable - if this is an important amenity for you then check that it is available when booking as swimming in the sea was not possible.

Punti positivi: Perfect location, close from the beach, from restaurants, ... Nice and effective staff, large swimming pool

Punti negativi: We don't like the concept of mixing bathroom and bedroom

Punti positivi: Very comfortable beds

Punti positivi: - Heated pool and pool area - breakfast was quite good (boiled eggs, local cakes eg banana and sweet potato, local jams...)

Punti negativi: - rooms are not cosy, very outdated and a bit stuffy

Punti positivi: The location is great and the price is worthwhile for a three star hotel! Rooms are big and clean with balcony.

Punti negativi: None.

Punti negativi: No interaction between manegement n client,even you ask for. Without any comment they JUSTdebit your credit card,and without a confirm reservation .

Punti positivi: Good place to stay. Nice Staff, good food, good facilities.

Punti positivi: Good location. Good facilities

Punti negativi: A bit expensive for why it is.

Punti positivi: Nice location, swimming pool, dinner and breakfast excellent.

Punti negativi: No safe, no fridge and no kettle in the room

Punti positivi: al ristorante si mangia bene

Punti negativi: il materasso era duro

Punti positivi: There are 2 swimming pools and the water is heated. The lake nearby and the cool climate makes you feel as if you are in paradise. Christmas decorations were superb

Punti negativi: No kettle and mini bar in the room

Punti positivi: posizione fantastica; tranquillo e pulito; comodo

Punti negativi: caffe della colazione migliorabile; forse hanno esagerato un po con le luci di Natale

Punti positivi: The views

Punti negativi: Bed was a bit too small for two people and mattress was a bit hard and noisy, there was limited cupboard space and no luggage rack. There was no hairdryer. For dinner, the restaurant served only two options (fish or meat) which were tasty but the dish consisted mainly of pasta or rice. Breakfast was ok. No warm options.

Punti positivi: The electricity worked and you could flush the toilet.

Punti negativi: To start with, there is a certain level of "exaggeration" about the product that is offered. It is not in Saint Pierre as is claimed, but many kilometers away up a winding road in a location that is difficult to find without gps. If you are lucky, you will be able to spot some small signs that indicate where it is. Don't even try it at night. Secondly, the double room with a "sea view" had a better view of the building and trees that were situated ten meters away and between the room and the sea. You could see the sea if you looked off to the side or if the wind blew the trees out of the way. There were decent views if you went outside near the pool, but that wasn't what was advertised. After spending several hours trying to find the place and taking multiple wrong roads, I arrived at the property just as the sun set. I asked the receptionist if the restaurant was open. "No, it's a holiday.". "Is there another restaurant near here?" "No. you have to go to Saint Pierre." And I was not going to drive down there at night and hope I could find my way back. "Is there another hotel nearby that has a restaurant ?" No. "Is there anyone who delivers food?" No. "Can you sell me a beer from the restaurant?" "No. They are closed.......There is a "resto" in the village but I don't know if they are open. " "Can you call them for me?" "No. I don't know the number." If I had been dying, she would not have cared. The room was not very bright and was generally uninspiring, and the mattress seemed to have some kind of memory foam that didn't quite work--it would have been more comfortable without it. And the metal plug in the sink could not be opened unless you reached down under the sink and jiggled the mechanism that is supposed to be attached. So no, it wasn't worth the price of the room.

Punti positivi: Kind service. Beautiful view

Punti negativi: A little far from St Pierre

Punti positivi: Cortesia e gentilezza. Lo consiglio a tutti.

Punti positivi: Place quiet thought in the City Center

Punti negativi: The Entrance a bit Tidy

Punti positivi: Location.. staff and accessibility

Punti negativi: Breakfast .. not value for money... Should be more than croissant and toast .. With regards to room. not enough privacy.. I could hear my neighbour having sex all night..

Punti positivi: Was clean and nice people

Punti negativi: Better rooms

Punti positivi: The host is very welcoming, the bed is really comfy and the location just next to the bus station and close to everything is perfect if you dont travel by car.

Punti negativi: Its not that it was dirty but it wasn't clean. For example; in my bathroom there where the same oily-greasy stains during the whole 5 days I stayed there. The towels had a weird smell, but might also have been the detergent. Also, the Wifi is veeery slow, I wasnt even able to download any app-updates or my favorite weekly podcast

Punti positivi: The place was quiet although it is situated in a very central area, near shops and not far from the beach. The room we were given was spacious There is a lift facility even there are only ground, first and second floor.

Punti negativi: The Hotel manager was grumpy and not welcoming. We asked for a transport facility . They did not help us to find a taxi for outing and even to go to the airport.We had to go to seek help from a nearby hotel to get a taxi to the airport. Minimum items for Breakfast. i would not recumbent this hotel to anybody.

Punti positivi: A breakfast just like the one I take at home. The hotel is well situated in the center of Saint Pierre town not far from the other hotels.

Punti negativi: The hotel was adequate for me.

Punti positivi: Excellent location and great staff

Punti positivi: Breakfast excellent and staff very helpful and pleasant. Location excellent and quiet as not right in the centre, a car needed though if needed to move etc.

Punti negativi: Bathroom and toilet could have been cleaner. There was a smell in 2 of our toilets (we had 4 rooms), and a light was not working, but otherwise all ok.

Punti positivi: The view from our room was great. Swimming pool great to have.

Punti negativi: Not all the reception staff was fluent in English. Not all tourists can speak French.

Punti positivi: Spacious clean room, nice hot bath and a comfy bed - just what a tired hiker needs! The staff is friendly, helpful and speaks English.

Punti positivi: Struttura molto bella Camera molto grande, confortevole e pulita

Punti positivi: The hotel is located nicely in Cilaos and you can walk everything by foot. The staff is really friendly and always there to help!

Punti negativi: Some parts of the hotel and furniture could be modernized/refurbished.

Punti positivi: Nice location not completely in the center.

Punti negativi: We had a good stay but it il doesn’t worth a 4 stars. Could be cleaner and the food was average.

Punti positivi: Nikita was very patient, helpful and kind! Deserves an award! =)

Punti positivi: Good location Good breakfast

Punti negativi: Pool not open Shower in bad and not comfortable

Punti positivi: Location Free parking (for five cars) AC and fridge in the room

Punti negativi: Smelly filthy shared bathroom. No way to cook food in kitchen, there's only a microwave oven. No even a water boiler. As others have pointed out there's a nightclub nearby so prepare for untz-untz Friday and Saturday nights. Claims to speak English but our experience says otherwise.

Punti positivi: Nothing at all - terrible hotel, the only thing that was vaguely decent was the wifi when it actually worked as opposed to being cut off every couple of minutes !!!!!

Punti negativi: Everything could have been better, we slept on the most uncomfortable bed, the room had bugs in it, the bathroom was crappy, the ac didn't work, no tv, nothing in the room - cold welcome, wasn't pleasant at all - also didn't have space to park our car which was disappointing and room was noisy After the first night we cancelled our three night stay and found a different hotel - it was that bad, we weren't refunded but they couldn't have paid us to stay longer

Punti positivi: location wise. in the heart of the city. Room very spacious

Punti negativi: bed was very down to the floor. No Tv.

Punti positivi: I ended up stranded at 21:30 that night so was able to book quickly online and turn up. The location was central and it was available last minute. There was a communal kitchen too so I could make a brew.

Punti negativi: It took a good 15 minutes and a phone call to get into the place because the gates to the hotel were all locked up. There is also a nightclub right next door that played loud music to the early hours. It wasn't very clean either, a mouse ran over my foot too.

Punti positivi: Location, wifi, one euro for drinks.

Punti negativi: We got only one towel and two pillows for 3 people but was fixed. Very small room, ridicolous sockets, difficult to reach, dirty bathroom, only with flip flops. Like a prison.