The Wheeler Mansion

L'edificio è affascinante e ben collegato al centro, il quartiere tranquillo. The building is charming and well connected to downtown, quiet neighborhood.

La gestione non è il massimo. Avevamo prenotato 3 suite ma ci sono state assegnate 3 stanze normali. In una delle stanze non funzionava l'aria condizionata ed era impossibile aprire le tende quindi abbiamo chiesto di cambiare con la suite prenotata e non ci sono stai problemi. I bagni sono belli e puliti anche se la pressione dell'acqua è bassissima. Le stanze sono un pò polverose ma è il prezzo da pagare in un'ambiente così riccamente decorato.

our waffle breakfast was amazing. the room had a lovely view of the back garden and nice big windows that opened for fresh air. I used the jacuzzi 3 x for muscle relief from my conference.

the breakfast the 1st day wasn't too good. Plain flat tasting scrambled eggs w/burnt bacon and (instant?) decaf. The next breakfast made up for it tho... The Mansion needs some maintenance upkeep. The window shade was broken, the air was warm in the room and too cool in the bathroom. There was no individual control. All else was good.

the historic building, internally excellent but externally in great need of repair.

sevice none existent. offered wrong grade of room, change room still not of correct grade. no bath, shower did not work, no pressure. No towels for 2 hours on arrival, only 1 bath robe. No staff in premises after 7pm at night, emergancy night number for service not answered. 1hr for breakfast, no choice only 1 item. We were the only people in the hotel on the first night. 2 inexperenced staff

The location was pretty good.

The staff is terrible. They treat you as if they do not want the business. They are rude fromthe beginning. They lecture their customers. They actually make threats. I've never seen anything like it.