Parco dei Principi Hotel Congress & Spa

Close to the airport. Free shuttle bus to airport. Room was clean, spacious and practical. Bathroom was lovely. Room was on 4th floor and had a nice view of the runway.

Hotel was typical business/airport type hotel and had a very dreary feel to it. Location is out of the way, nothing much around. Reception staff were very curt and i would say, unwelcoming. Only gave me one key when we were 2, which caused a few problems and i asked for another. For some reason they gave me a manual key instead of a key card which caused my daughter a problem when she wanted to enter the gym for which you need the card. All very inconvenient and very much avoidable. The lifts take an absolute age to come, very annoying and boring. The bed was ok but the pillows hard. We had one shower towel and one hand towel for two! Could have asked for another but couldn’t be bothered. Had dinner in the restaurant, wish we hadn’t bothered. Ambience was dreary, staff were rude and food was average. Restaurant had its air conditioning on in February! It was freezing, so we hurried our food to get out. Staff in this Hotel don’t smile and your afraid to ask for anything as it would be too much bother for them. I wouldn’t return.