Hyatt Regency Baltimore Inner Harbor

Personnel

Punti positivi: All employees were very helpful. They freely provided helpful information pertaining to how to get to places and great info as to where to dine within a short walk.

Punti negativi: Unfortunately we had an issue with our room reservation and this did not sit well with us since we were traveling with our young son. We made a reservation that included a king bed. When we checked in they informed us that they "over-booked and did not have any rooms available with king beds. We informed them that we made the reservation that way because we needed the room for our son. Didn't matter. They did compensate us by giving us free/complementary breakfast and snacks but that didn't change our feelings or put us in a room with a king bed. We were given a room with two double beds and we made it work but it was not as convenient. We will seriously take this into consideration if and or when we use this site or make another reservation.

Punti negativi: start at the start there no way from the parking to the hotel with out going outside this is wong and nothing tell you this?? it said bar in room wong.