Baku hotel vicini a Heydar Aliyev Palace

Punti positivi: Perfetto l'albergo stesso! Ma pure c'e un ristorante fantastico dentro Oronero.Si mangia molto bene la.

Punti negativi: Va tutto bene

Punti positivi: Hotel location

Punti negativi: Room spacious was not enough too small.

Punti positivi: Room is not spacious enough, furniture was old, decoration and design were dismal colors. My reservation was not including breakfast. Location was good.

Punti negativi: Staff was very cooperative and helpful.

Punti positivi: Nothing staff very bad

Punti negativi: Anything you ask from the reception they will told you this is our policy if you ask them to talk with the manager he will answer to you this is our policy ....... Hotel its only for the policy policy policy

Punti positivi: Ottimo albergo, all'altezza della tradizione Marriott. Posizione straordinaria, sul lungomare, nella zona nuovissima, di fronte alle 3 flames, i 3 grattacieli che costituiscono una delle attrazioni turistiche migliori di Baku. Buona la colazione, ottima la pulizia e belle piscina e spa all'ultimo piano, con panorama all'altezza. Buono il ristorante (siamo andati solo in quello non italiano): consigliabile la cena sulla terrazza con profumi e fiori.

Punti positivi: Camera spaziosa. Piacevole.

Punti negativi: Posizione dello specchio in bagno per radersi, posizione impossibile. Solo uno che non conosce la barba organizza qualcosa di così scomodo. Forse una donna....!? Steam room in Spa molto debole.....!! Peccato

Punti negativi: Not recpikt from some staff - and not recpikt the time for the customer

Punti positivi: Struttura, posizione, servizio, pulizia e comodità delle stanze ineccepibili. Positiva la presenza del bidet. Bella la piscina

Punti positivi: The location, near to the most iconic places in Baku.

Punti negativi: Nothing

Punti positivi: It was nice and neat

Punti negativi: Im a smoker.. hotel is smoke free

Punti positivi: La struttura è modernissima, un'opera di grande architettura, lo staff è gentilissimo e professionale, la colazione ottima con una vista mozzafiato. Il personale e molto attento, il nostro cameriere Nadir Aliyev ha fatto di tutto per rendere indimenticabile il nostro soggiorno. La camera al ventiseiesimo piano, spaziosa e con vista su tutta Baku e il Mar Caspio.

Punti positivi: Highly recommend a gold suite facing the Caspian Sea, with the best views in the city.

Punti negativi: The Gold Lounge on the 19th floor was chaotic at breakfast time. The hotel needs to do more to get this organised.

Punti positivi: Tutto! Luogo suggestivo, panorama stupendo e sopratutto staff gentilissimo, molto attento e disponibile

Punti negativi: Nulla, tutto perfetto

Punti positivi: My girlfriend and I decided to go on vacation in Baku and of course we saw the Flame Towers and we wanted an unforgettable experience. The hotel looks amazing from the outside, the view is great and they have much to offer. You can get in contact with the personnel and they reply very quickly.

Punti negativi: But unfortunately they didn‘t tell me what‘s going on at the moment even tho I asked. We arrived at march 15th 2020 and the corona virus was big. I asked about vacation in Baku because I‘m from Germany and everything should be fine. It wasn‘t. My girlfriend arrived earlier and made it to the hotel. I was put directly under quarantine for 5 days. Of course it was my fault but It was the first disappointment. I got in contact with the hotel and said that I don‘t care about paying for 2 people as long as my girlfriend will be treated well. But it wasn‘t the case. She was asked the first two days for the payment even though I was the one in charge for that. I gave both my credit cards in which I had more than even enough money for the stay but the hotel wasn‘t able to charge. My girlfriend came to the hotel one evening and the hotel room was blocked. She paid otherwise she would have been kicked out. Before, I asked for a transaction or paypal or anything, because it must be the fault of the hotel that they couldn‘t charge my credit cards. They didn‘t reply to this date. After my girlfriend paid, they apparently were nice to her, brought her fruits and wine and said sorry. Nice gesture but after she cried for three days in the hotel, it was a bit too late. On the last day she received a business card for the hotel and a taxi to the airport. Again, nice gesture but the damage was done. Since I never saw the hotel in person, she should tell me what‘s good and bad about it. The good things I listed above. The bad things were the smell in bathroom. It smelled very bad like someone forgot his old clothes and there was hair in the sink right away from the beginning. The room was not clean at all. Some spots were even just dirty. A No-Go for a 5* hotel with that status. In general she had the feeling that the hotel just relies on the 5* status and everything else a 3* hotel does a better job. Very disappointing.

Punti positivi: Hotel fantastico, suites enormi e con ogni comfort, vista spettacolare, ottimi servizi, unica pecca il personale al ristorante non preparato professionalmente, non per un 5 stelle. Comunque ci tornerei assolutamente.

Punti negativi: Ristorazione non da 5 stelle

Punti positivi: All was great!

Punti negativi: Nothing

Punti positivi: La struttura e la grandezza della camera

Punti negativi: La posizione è piuttosto sfavorevole rispetto al centro storico

Punti positivi: Nice location very friendly staff view on the 19th floor excellent

Punti negativi: All perfect

Punti positivi: Cozy and quiet hotel

Punti negativi: WiFi is horrible, quality of the meals is vary and not steady

Punti positivi: The breakfast buffet is the best in the world, I think.

Punti negativi: Not at all.

Punti positivi: Thanks

Punti negativi: Thanks

Punti positivi: Posizione strategica nella città vecchia, atmosfera molto rilassante e staff eccezionale. In particolare Orkhan che mi ha aiutato a gestire un problema medico contattando diverse cliniche per me e Aynur che mi ha aiutato a prenotare il traghetto per Turkmenbasy contattandomi anche prima del mio arrivo.

Punti negativi: Nulla

Punti positivi: Posizione strategica per il centro città Staff disponibile per ogni richiesta Camere grandi e ottima pulizia Colazione fantastica, ricca e varia

Punti positivi: Location

Punti negativi: Daily cleaning was not up to the mark

Punti positivi: Great servise and design

Punti negativi: The bath didn't work well (the hot tap was broken)

Punti positivi: Good location. Generally helpful staff especially Narmin ( the customer services lady) and the masseuse in the hammam. My complementary massage was wonderful and we enjoyed the hammam experience.

Punti negativi: I was surprised to be asked to pay up front on arrival. Also to be charged half a night’s rate for early check in. I appreciate we arrived early in the morning and therefore I would not have been surprised if I had been told the room was not ready and to come back later. I stay in hotels worldwide at least once a month and never have I been charged such a rate for early check in. The room is either ready or it’s not so why the additional fee? The hotel was also noisy. On Friday night there was a party until the early hours and it sounded like the music was in our room. The view from our window was of the kitchen and an untidy outside area.

Punti positivi: First time staff took care via Whatsapp about problems and wishes (Narmin) and reacted very well.

Punti negativi: Bathroom....

Punti positivi: Highly recommended! Good location and comfortable stay.

Punti negativi: Liked everything. The staff was helpful.

Punti positivi: Spa piccolina

Punti negativi: Servizio, ristorante e prima colazione

Punti positivi: The location was great, my top reason for selecting your place. Breakfast was okay.

Punti negativi: The mattress in my room were very soft, either because they were old or used a lot. I've a backpain now

Punti positivi: once checked in, we noticed bad smell from washroom and when I informed them, they got it fixed within few minutes

Punti positivi: Unico elemento positivo, la posizione.

Punti negativi: Un disastro su quasi tutta la linea! Bagno che puzzava di marcio, arredamento vecchio e stantio. Delle due notti che abbiamo soggiornato non siamo mai riusciti a riposare bene a causa dei rumori notturni (forti e costanti) che provenivano dal piano superiore dove c'era il ristorante. Di bassa qualità inoltre la colazione.

Punti positivi: staff and size of room

Punti negativi: entrance to be more welcoming

Punti positivi: All the staff was great and friendly

Punti positivi: It was one of the best possible location in Baku, I have been in Baku for 7 times and every time, I tried to stay in different location and district. I can say that it's best location. Clean, cozy and comfortable, good staff, good breakfast. I'm sure that next time it will be one of my choices again.

Punti negativi: They didn't charge my room everyday. Not enough tissue at all.

Punti positivi: location was superb, close to all attractions

Punti negativi: evening time was a bit noise from outside

Punti positivi: As all Staybrigde Suites, Baku branch was like at home. We've enjoyed! Just few meters from Baku Central. 10 minutes by walk to the seaside. 28 Mall shopping center just 3 minutes by walk.

Punti positivi: Large rooms with kitchen and living room

Punti negativi: Parking is crowded sometimes

Punti positivi: The location and the view

Punti negativi: The room AC wasnt good and it was 36* inside the room so i had to open the balcony door the whole time .. and live with outside noises.

Punti positivi: The staff and the hospitality.

Punti negativi: The AC wasn’t working. No regulations and the rooms were either extremely too hot or extremely too cold.