Queens Head Hotel

Staff friendly and obliging

Some of the staff had difficulty with english and remembering what we had ordered but compensated by going the extra mile. Coded entry to both hotel and bedrooms was a bit of a chore.

Staff were friendly

The bathrooms needed to be upgraded

Clean and Tidy, not noisy on the Thursday night we stayed. Couldn't fault it's cleanliness.

It was what it was, a town centre pub/small hotel.

The hotel is in a good location in Ashby and we have stayed here on many occasions in the past. You get what you pay for and it is adequate for our needs.

We had a bad experience this time round as having asked the barmaid what time breakfast was in the morning, she gave us the wrong times. We only realised this when we got up for breakfast and was told that it had finished 20 minutes earlier. Even after we explained that we had been told those times by their staff, the hotel staff that were on in the morning did nothing to apologise or even offer to make us something to make up for their mistake.

Wonderful old historic inn. Pleasant pub. Staff very helpful

Parking is something of a problem. Furniture is old, but clean and comfortable. Most people would be bothered by the Saturday night crowd that gats a rocking party going about midnight right outside the window. . .but we were forwarned, and so exhausted, we could have slept through the Normandy invasion!