Hotel a Arusha

Punti positivi: The grounds were really nice; the rooms were spacious; the food was really good. The staff is amazing.

Punti negativi: N/a

Punti positivi: Food was great

Punti negativi: Price is on the high side

Punti positivi: Exceptionally friendly and helpful staff. The food was very good and the breakfast buffet outstanding. Room and bathroom were large, clean and comfortable. I would highly recommend this Hitel without any reservations.

Punti negativi: The bed was firm. My wife and I favor either a memory foam or a pillow top mattress.

Punti positivi: Facilities were modern, and room was clean.

Punti negativi: By far the most disappointing accommodation that we stayed in during our trip. Front staff we dealt with were extremely rude, room reservations were wrong, restaurant food was very disappointing, and we were unable to sleep - the hotel is VERY loud throughout the night. Loud music playing throughout the hotel until 10pm (couldn't even hear the tv), and then could hear all conversations from the hotel bar and reception area throughout the night. Called the lobby and went downstairs to bar area two times during the night, but noise continued until at least 3am and then began again around 6am as early checkouts started. If you plan on staying up partying then this location is fine, but if you are looking for a relaxing accommodation and a good nights sleep then avoid this hotel at all costs.

Punti positivi: Good breakfast

Punti negativi: In camera mi sono ritrovata un secondo letto (non richiesto) che rendeva disagevole l'accesso al letto

Punti positivi: Staff has a great since of hospitality with frindly wecloming

Punti negativi: Wifi so bad

Punti positivi: Nothing

Punti negativi: Check out timing Bad smell in toilet No varieties in breakfast

Punti positivi: The staff was friendly and helpful every where on the premise.

Punti positivi: Breakfast was very good. Buffet style with lots of variety.

Punti positivi: Very nice people. Fantastic views of Mount Meru if you are on the correct side of the hotel.

Punti negativi: There is not one single quiet location in the whole hotel. It's noisy, chaotic, uncared for. I do a lot of travelling, and aside from security in my room, I need (a) good wifi (when in a city), and (b) quiet for sleeping. My first room was quiet but no wifi. The second had good wifi, but was very noisy. The fitness facilities are not just laughable; they are dangerous. A bunch of ancient and unmaintained machines have been squeezed into a small room, and most of the stuff does not work. The single treadmill is a joke. The weight machines should be condemned. I passed by the Gen'l Manager's office every day on the way to the "gym" and the same set of dirty plates was outside the office for 24 hours. He (and it is a "he" of course) just left them there: that's indicative of the standard of the hotel. The food, generally, is not good; nothing that is fresh-tasting, with the exception of the Greek salad, which I survived on. Pizza is not good. Weekends are horrendously busy with locals.

Punti negativi: small and aging bed and pillows

Punti positivi: Beautiful location with amazing views of Mount Meru!

Punti positivi: Convenience since it is located on a main road. Enjoyed the scenic beauty of the hotels landscape.

Punti negativi: Wi fi needs to be improved

Punti positivi: Very nice garden, very nice athmospher

Punti negativi: At showers water is running very slow

Punti negativi: Internet in the rooms was horrendous. WiFi password process is not user friendly... Expires after 24 hours. The "gym" is a joke!!!!! Especially for a hotel of that size. The facilities need refurbishment if the hotel is to survive!

Punti positivi: Tranquilty

Punti negativi: No shadow places with comfortable chairs! My back still hurt after several days at home. They did not accept creditcards as they claimed the terminal did not function. Had to be followed to ATM to withdraw Tanzanian shilling. I will never return!

Punti positivi: Breakfast was good and the location is good when leaving JRO.

Punti negativi: No coffee, hot water maker in the room.

Punti positivi: The cottage 2 we stayed in was beautiful and spacious. It had its own deck overlooking a natural environment. The grounds are beautiful with monkeys playing around . The staff was very friendly and helpful. The food was excellent.

Punti negativi: That we could not stay longer to enjoy it more.

Punti positivi: Very helpful friendly staff in a beautiful location

Punti negativi: Nothing

Punti positivi: The room was very nice and it was lovely to walk around the grounds. The dinner at the hotel was good. The only problem we had was the bathtub and shower drained very slowly. The staff attempted to fix the problem while we were at dinner, but it was not resolved. It ended up not being a significant issue, but I felt I needed to note it as it was the only detractor from our experience.

Punti positivi: Small hotel with very kind and cute staff, good food and nicely decorated. Very comfortable large bed and good wifi. Perfect for a short stay.

Punti negativi: The room was a bit small compared to the size of the bed, the bathroom is OK but separated from the room only with a curtain instead of a door. The mosquito net could be better.

Punti positivi: Very friendly staff, clean rooms, good price quality.

Punti negativi: Difficult to find, not well indicated, a bit far out of centre of Arusha.

Punti positivi: We had a great time at this hotel. The service is the best part - every employee in this hotel is nice, helpful, kind, and always answering positively to any question you could have. Food is good and affordable and the hotel is quiet. The accommodation is typical, very beautiful. Do not be afraid about the location ; at first we were afraid that we would be too far from the city center, it appears that a lot of « dala dala » pass directly at the door and let you right at the masaï market for only TSH400 per person. And you are far from the busy city center which is better to sleep well !! In addition, we left the hotel at 5am to get to our safari, the service is so good the employees woke up and gave us a breakfast box to eat on the road. Two French people very happy with the service Romain & Elsa

Punti positivi: I am sorry, but i didn't like anything

Punti negativi: First of all, I must admit that this facility is extremely overpriced. For USD 100/= rate I expected to get that value. This facility was not built to be an hotel. It was a mansion build for another purpose was later converted into an hotel. Its online profile is misleading. The front desk was not well organized and the restaurant has 3 items on the MENU. The waiting lobby has space for only 5 people. I stayed there for one night with my colleagues and well felt robbed. That is not a USD100 Hotel.!! It is extremely over-priced. The location is bad. The staff are not profession. The waiting lobby too small. The MENU has very limited options. Their breakfast was the worst I have ever had.

Punti positivi: The staff were really friendly and helpful, and even though we left really early to go on safari there were staff up to help. Dinner was lovely, and everything was new and clean!

Punti negativi: Nothing.

Punti positivi: The staff especially Edwin were really helpful and welcoming. The tea was nice. I did not like a lot of things.See below.

Punti negativi: The service is slow, they are understaffed. The food took ages to prepare, even breakfast. The breakfast menu was terrible, under cooked eggs ,potatoes.The worst part was you had to ask for everything.They need to hire a professionals in the kitchen and service. The location is quite a distance from the main road. The bathroom drain kept getting blocked. The buddings were quite old. Checking out was a long long procedure. It is overpriced.I felt robbed.

Punti positivi: Staff were friendly

Punti negativi: The food took a long time to prepare, not many options to chose. Breakfast basic.

Punti positivi: bella cena, signora del ristorante disponibile e dolcissima

Punti negativi: fuori mano, stanza davvero piccola per 3 persone

Punti positivi: La gentilezza e dolcezza della ragazza (Lucky) alla reception. Il giardino verde e fiorito. La struttura, gli arredi e l'eleganza soprattutto delle parti comuni.

Punti negativi: Nella cena prenotata solo il piatto principale, nessuna zuppa ne' dessert.

Punti positivi: Nice garden

Punti negativi: The rooms were small and weren't very clean. Service wasn't the best. The sheets were really uncomfortable and even though we asked to change it they didn't.

Punti positivi: Struttura accogliente e ben curata, personale gentile e disponibile. Arredamento moderno in legno molto apprezzato con dettagli che richiamano i colori dell’africa.

Punti positivi: Lo staff è stato molto gentile, la cucina deliziosa.

Punti positivi: Attentive, helpful and friendly staff along with a quiet location. Zawadi house served made-to-order meals with fresh local ingredients and even prepared a "go box" for me to take on an early morning flight.

Punti negativi: Food was very good, but could have used a bit more variety. Not a complaint, per se, just a suggestion to make an already wonderful hotel experience a little bit better.

Punti positivi: The price of drinks is friendly

Punti negativi: For breakfast, they have standard things that i don't even eat. The fruits were frozen - seems they were prepared night before. I don't eat fruits that are not freshly prepared?!! No shuttle despite the fact that we booked, towels were dirty, room was stuffy and sometimes not even cleaned up, some staff don't even smile, the chef doesn't have a uniform - how do we know she's a chef or she's clean??!!! i could go on and on.

Punti positivi: Zawadi house is an easy-going location with direct contact with the people running the place. You can easily ask question and arrang whatever you would like to get done. In my case I was positively surprised by the help of Neemi, at the front desk, and Edwin, the driver, who gave arranged a trip to Arusha National Park on very short notice (i.e. the evening before). The location is very quiet, but that also means that you are a bit isolated and going out for dinner means that you need to go with the driver or walk in the dark to the main road. Still, it is a very relaxing place.

Punti negativi: If I need to make any comments for improvements, it is only the breakfast that can definitely show more variation.

Punti positivi: The food was pretty good and the personnel helpful and friendly. The lodge was interesting to spend the night there but as expected. We didn't have time to use the pool etc so can't really give a rating on that!

Punti negativi: -

Punti positivi: The view of sunrise and the uniqueness of it.

Punti negativi: Could do with a mosquito light and better lock system for the doors or provide a safe in the room. But this is minor as we felt very safe there and there was a mosquito net.

Punti positivi: Fun “glamping” type experience!

Punti negativi: Hot water was great when we had it... our last night there we did not have any hot water:-(. Also, you need ear plugs... the prayers start at 4:30 am and continue through sunrise... VERY LOUD!

Punti positivi: Spent 3 nights here. Each night our stay was better and better as we settled in. The staff were wonderful. Always, friendly, happy, accommodating, making our stay exceptional.

Punti positivi: Molto carine le stanze a bungalow immerse nella natura Colazione nella norma

Punti negativi: Trovo il prezzo della stanza troppo alto 20 dollari x il transfer al ristorante sono altrettanto troppi

Punti positivi: Lovely rooms and friendly staff

Punti negativi: The noise coming down from the valley was too loud and it lasted throughout the night.

Punti negativi: Non abbiamo potuto fare la doccia e sono riusciti a farci pagare un piatto di riso in bianco 13 euro. Costa tanto senza motivo!!!

Punti positivi: Very good breakfast - lots of choice. Very attentive staff and beautiful grounds.

Punti negativi: The rooms were spotlessly clean, but a bit dark and cramped with the bed in the middle of the room due to the sloping ceiling. The worst thing was the noise at weekends. The lodge overlooks a valley in which and there is a very lively and noisy disco every weekend and the sound carries up the valley until the small hours. Don't go here for a rest on Friday, Saturday or Sunday nights!

Punti positivi: Il paesaggio e l'integrazione delle palafitte in mezzo alla natura

Punti positivi: It was a nice lay low place outside Arusha. Nicely laid out.

Punti negativi: Taxi charges

Punti positivi: We stayed 3 nights at Karama Lodge and we loved everything about it. Amazing rooms with great view and balcony. Comfortable big bed. Excellent staff, helpful and very nice!

Punti positivi: Excellent staff who really made my stay pleasant. The food in the restaurant was excellent.

Punti negativi: Nothing much. Some of the tiles in the pool were missing, some in my room were cracked. When it rained their were some leaks, pretty minor.

Punti positivi: Staff molto gentile Ristorante molto buono spazio esterno molto carino. Letto comodo Bagno spazioso e confortevole. Il centro di Arusha è facilmente raggiungibile a piedi

Punti negativi: qualche luce esterna in più sarebbe utile per i momenti di relax serali

Punti positivi: Albergo pulito, leggermente fuori dal centro ma comunque ben posizionato. Il centro si raggiunge a piedi in 20 minuti. Buono per una sosta veloce ad Arusha.

Punti positivi: Cordialità dello staff, spaziosità della camera, ristorante aperto 24 ore su 24. C'è anche una piccola piscina per rinfrescarsi nelle giornate calde

Punti negativi: Un po' troppo datato, gli scarichi del bagno non funzionanti e la colazione un po' scarsa.

Punti positivi: Staff molto gentile, ci hanno permesso di lasciare le valige nell'hotel nei 4 giorni di Safari che abbiamo fatto dal momento che abbiamo passato in hotel la prima e l'ultima sera. Cucina a vista, piatti molto buoni. Possibile pagare con carta. Stanze pulite e letto comodo.

Punti negativi: In un giardino di fronte alla nostra stanza una sera hanno bruciato dei rifiuti, odore acre.

Punti positivi: Ottimo staff gentile es accogliente

Punti positivi: We love the amazing friendly and professional staff at Green Mountain. They always go out of their way to be of assistance to our family. We look forward to staying again.

Punti positivi: Excellent friendly staff. Wonderful manager who really went out of her way to find us some reading materials. A nice pool. A gorgeous friendly waiter named Allen who helped me with my Swahili phrases. (he can contact me on mikeian@bigpond.net.au if he wants to stay in touch)

Punti positivi: Abbiamo soggiornato due notti al Green Mountain Hotel, prima e dopo il nostro safari in Tanzania. L'arredamento delle stanze è poco caratteristico, ma la struttura nel complesso è carina, ha un piccolo giardino con piscina, plastici divertenti di animali e un ristorante h24 che da la possibilità di pranzare/cenare all'aperto o nella saletta interna. Il personale è gentile, ci ha dato indicazioni per fare un giro fuori l'hotel ed ha custodito parte dei nostri bagagli durante il safari. La colazione è buona; anche le pietanze previste per pranzo/cena sono saporite ed economiche, sebbene la seconda sera ci abbiano dato un menu' diverso e meno ricco,(quasi menù fisso) forse per questioni organizzative in quanto sembravano esserci più ospiti.

Punti positivi: Location is good, Wi-Fi is great

Punti negativi: No air conditioning in room, no hairdryer in the hotel (says that there is), low shower pressure, no fridge in the room

Punti positivi: Big clean rooms with comfy beds. The breakfast buffet was good.

Punti negativi: The shower had sometimes (not always!) a hard time to get warm. This could be due to the system a lot of hotels in Tanzania have for hot water. You first have to turn a switch and wait a while before you've got warm water. There was a window above the door to the hallway. During the night the light was on in the hallway. This caused light to come into our room during the night. This was a bit annoying.

Punti positivi: Personale gentile e disponibile (check out ritardato fino alle 14, disponibile a rimediarci il taxi) colazione abbondante e variegata, buon ristorante interno. Camera molto carina, bagno enorme. Carina la piscina, forse un po' piccola.

Punti negativi: La mancanza dell'ascensore (ma il personale, gentilissimo, ci ha aiutati con i bagagli), la posizione un po' troppo decentrata.

Punti negativi: il bagno: la doccia con scarico insufficiente/otturato ha allagato il bagno. dopo due docce con acqua calda, la terza era con acqua fredda (quella calda finita!!!).

Punti positivi: Arusha Planet Lodge was the perfect place to stay before and after our safari! The staff was extremely friendly and even taught us a little Swahili (Bernard was great!). The food was a great value for the money and they arranged for our airport transfers very easily. It is located outside of downtown Arusha and it feels like you're surrounded by nature.

Punti negativi: The bed was not very comfortable (but it was big) and there were no good tv channels.

Punti positivi: Good sized rooms/bungalows with decent showers and aircon, lovely staff, and great food at both breakfast and dinner. Pool nice and clean (though a touch chilly in the cool season!) and cold beer and snacks available from the poolside bar.

Punti negativi: It’s on the edge of town so a bit far from anywhere else in Arusha but fine for one or two nights. Transfers from Kilimanjaro ($80) and Arusha airport ($40) are quite expensive.

Punti positivi: The room was clean and the beds comfortable

Punti negativi: For the price of the stay, the breakfast was rather sad. The staff at checkout were completely hopeless, couldn't work the credit card machine and kept blaming me for their incompetence

Punti positivi: Very clean, good staff and spacious room and bed. Swimming pool was very nice

Punti negativi: Staff forget to call a taxi when we left (day before arranged) with the result that we missed our bus and came 2,5 hours late to our appointment in Moshi. Taxi rates are a bit higher dat arranging one on your own

Punti positivi: We arrived at 5am to be greeted by friendly faces and from that moment on it was wonderfully relaxing. The staff were quietly efficient and always attentive. They were very knowledgable. Particular mention of Ivy, Irene, sSteven and Bernard who were always there with a smile and willing to help. Overall a fantastic place stay and will be telling all our friends. Thank you so much!!

Punti negativi: It was all great.

Punti positivi: Pleasant landscaping, fantastic rainhead+ traditional shower, every staff member very personable and even consistently greeted us by name, even though we were only staying one night. Also, the $16 dinner was delicious and a great value. Breakfast was also exceptional.

Punti positivi: Lodge decisamente curato. Buon rapporto qualità prezzo. Staff molto disponibile

Punti negativi: Che non hanno rispettato la nostra prenotazione - ci hanno messo nell'ultima cabina disponibile e non in quella per cui avevamo pagato. Inoltre, prendono solo contanti per evitare di pagare le tasse locali - sa un po' di bufala

Punti positivi: The stuff all friendly especially the lady works in restaurant.Breakfast good wifi ok cozy bed.

Punti negativi: The shower floor could be improved.

Punti positivi: il personale, soprattutto il manager, si è sempre operato per farci stare al meglio

Punti positivi: Clean rooms. Good breakfast. Cooperative staff l

Punti positivi: Good

Punti positivi: Excellent staff. Mr.Sayuki, ever smiling GM, was extremely nice and helpful. Had to check out very early in the morning and got packed breakfast!

Punti positivi: The staff were super friendly and willing to help in anything asked of them. Beds were clean and breakfast was good.

Punti negativi: Don't expect a hot shower or reliable internet.

Punti positivi: Breakfast, staff was very good and support was exceptional from all. There was no communication gap. Support was quick and speedy for small issues. All utilities were there before expectations. There was no interruption from anyone. Nice atmosphere added advantage. First visit in country made it exceptional for me to push again.

Punti negativi: Location of television. Training of English. Indian food. Veg options more. More Indian channels on tv.

Punti positivi: Ottima posizione vicino al centro e alla via principale. Disponibilità da parte dello staff. Il ristorante nell'hotel buono.

Punti negativi: La temperatura dell'acqua è troppo bassa per farsi una doccia confortevole. Abbiamo chiamato l'addetto e ci ha confermato che era al max. Purtroppo questa è una nota molto negativa.

Punti positivi: Personale super gentile e disponibile, ci hanno accolto alle 5 del mattino e appena disponibile ci hanno fornito la stanza per poterci riposare. Posizione centrale per visitare la città.

Punti positivi: Really comfortable beds. Very clean space, nice shower. Had good assistance from the manager and the rest of the staff. Recommend.

Punti negativi: The restaurant is not good. The breakfast is good but apart from that the other dishes are prepared with very low criteria/dedication. Since is a dangerous city in general to walk at night, would help to have a good restaurant. The second night my shower wasn't heating.

Punti negativi: I had higher expectations

Punti positivi: Very friendly staff. Rooms are very clean.

Punti positivi: Friendly staff who go the extra mile

Punti negativi: Its out of town so quite but you can get a bus easily enough

Punti positivi: The personnal taking care of our 2 families was just great and really taking care of us. The korona villa was perfect for a stay before and after safaris. We were 2 families with kids and we were alone in the villa. the kids have really enjoed the swimming pool and the meals prepared by the chef were just great and local which were really appreciated. Special metionned to the chef and his proposals . Just one advise if you plan to eat as the villa , you may order 2 3 hours in advance bause the ingredients are all frwsh and puchased at your request which may take a bit of time.

Punti negativi: The only disavantge of the villa is that it is a bit far from Arusha center.

Punti positivi: Super friendly and attentive staff, their restaurant downstairs serves very good, home-made food! Clean rooms, comfortable bed

Punti negativi: Nothing

Punti positivi: Staff was very very friendly, helpful and attentive! Rooms are clean, good WiFi for Tanzania, food was delicious

Punti negativi: Nothing

Punti positivi: Hospitality and location

Punti negativi: Services and their washroom .

Punti positivi: The staff were fantastic. They really went above and beyond to help us out. Thomas, the owner/manager gave excellent help in finding us a bus to go to Moshi for the night for really cheap. The rooms were big enough for our luggage to not get in our way. There were locking cabinets to store any valuables while you are away from the hotel. ***This is not a + or -, just something else: there are a lot of farm fowl around (throughout Tanzania) so you may want to bring earplugs if you do not want to be woken up as early as 2:30am by a possibly confused/definitely overzealous rooster.

Punti negativi: The wait time for food at the restaurant was a bit long.

Punti positivi: The workers were very nice

Punti negativi: It was too expensive forcthe facilities It had. Old towels, very low water pressure made really hard to have a shower

Punti positivi: Staff went above and beyond to help us

Punti negativi: Water pressure was non-existent, sheets were stained and torn, rooms don’t feel homey

Punti positivi: Very clean with outstanding, friendly staff and nice amenities. Very affordable and a great value compared to similar hotels in the area.

Punti negativi: No toilet paper :( No shampoo in the shower. Wifi did not work.

Punti positivi: Staff very friendly and helpful. Breakfast simple, but well prepared and fresh. Decent coffee. Good location for the start of our self-drive safari experience

Punti negativi: nothing

Punti positivi: La stanza essenziale e pulita. Ottimo hotel dove soggiornare per visitare Arusha e dintorni

Punti positivi: Not much, apart from being in the centre of Arusha. The hotel had no real benefit. There are much nicer, better priced and well rated hotels on booking.com as well. I would avoid it as much as possible.

Punti negativi: First they overcharged me! There is a credit card fee if you pay by card! Shady operation of money exchange, beaware donot change money here the guy rips you off, no receipt given! They let all the vendors come in an harres you with their products in the "lobby". Unsafe feeling, breakfasf is simple with no drinking water to be offered.

Punti positivi: The terrace in the middle of the rooms

Punti negativi: No hot water and the bathroom wasn´t clean

Punti positivi: I had stayed in this location many years back, and was impressed to see how they have upgraded. The staff were very helpful

Punti negativi: The TV reception could have been better

Punti negativi: Bathroom was not even close to clean. Towels were scratchy and thin. Stains on bed linen. Room was not serviced at all during our stay. Rooms are open to street and adjoining property and thereby subject to noise. Had to ask for change of room due to excessive noise, was given room of lower standard, no compensation offered. Drinking water must be purchased from the hotel. Rooms are small, no adapter provided. Air conditioner temperature cannot be controlled, only on (freezing) or off ( too warm).

Punti positivi: Staff were extremely helpful and friendly

Punti positivi: Good wifi.

Punti negativi: No hot water, the guy that works in the evening tried to charge me the transfer to the airport 3 times more the normal price.

Punti positivi: Basic accommodations, but clean, comfortable, convenient, and economically priced. Just what we needed for one night we had to stay in Arusha before our safari.

Punti negativi: No mounting bracket for the shower head.

Punti negativi: Some of the room is having cold water while some is hot water only.

Punti positivi: Very good value for money! The hotel is clean, safe and the breakfast is good. The staff is very friendly and caring. I was very ill one night and they escorted me to the hospital twice and came to pick me up making sure I was ok. Highly recommended.