Hotel a Arusha

Punti positivi: Break had a very wide array of food. TV Channel also has choices for everyone

Punti positivi: Almost everything! Nice clean room, spacious bathroom, excellent breakfast selection, sitting at pool site having dinner and/or drinks, very nice staff, gym. location

Punti negativi: shower not very spacious

Punti positivi: The rooms were clean and the bed was extra comfy.

Punti negativi: Small compound and bees in the restaurant!

Punti positivi: Loved the impromptu upgrade to the presidential suite.

Punti positivi: Only stayed one night but Very friendly and helpful staff. Nice room, nice pool, food was very tasty , large portion sizes and well priced. Can’t fault it.

Punti negativi: Nothing

Punti positivi: Good breakfast

Punti negativi: In camera mi sono ritrovata un secondo letto (non richiesto) che rendeva disagevole l'accesso al letto

Punti positivi: Facilities and location

Punti negativi: Needs to invest on maintenance of rooms also reception staff were not friendly

Punti positivi: La struttura è moderna ma con una architettura che si coniuga con il posto. È dotata di tutti i serviziHa una bella piscina ed una palestra Il ristorante ha una cucina a vista. È una struttura dove la cura e la pulizia sono continue in ogni momento della giornata

Punti negativi: Niente

Punti positivi: Everything and particularly excellent staff, nice garden and swimming pool, perfect location, excellent restaurant and breakfast, correct Internet. Real luxury because all is done in good taste, without unnecessary ostentation.

Punti negativi: Nothing.

Punti positivi: It was small and in a good location

Punti negativi: The wifi was terrible, there were no lounge chairs by the pool. It is very high priced for a hotel in Arusha.

Punti positivi: Excellent facilities, amazing restaurant, the gracious staff

Punti positivi: The general manager met us when we came in late at night and could not have been any more gracious. The staff is kind and helpful and we felt so comfortable here. Wow talk about hospitality

Punti negativi: Can't think of a thing

Punti positivi: The grounds were really nice; the rooms were spacious; the food was really good. The staff is amazing.

Punti negativi: N/a

Punti positivi: We only stayed at The African Tulip for 1 night. We traveled the next day to Zanzibar. We arranged for pickup at the airport through the hotel. The driver was courteous. The hotel staff were very professional and friendly. The room and bath were very nice. The pool area and garden were beautiful. We would recommend The African Tulip to other travelers.

Punti negativi: It is really loud at night. They have many conferences and weddings, which take the overhand and are at the expense of hotel guests.

Punti positivi: The F & B Manager made a point of contacting me to hear my complaint direct.

Punti negativi: The pillows were old and had a bad smell. The food at breakfast was not replenished in time on 2 consecutive days of operation, this was brought to the attention of the F & B Manager. There are long delays in serving the tea and coffee.

Punti positivi: Beds are hard. Property needs a bit of upkeep, especially for the price. Closet doors broken, fridge stinky.

Punti negativi: Staff appears to be trained to be very abrupt. Not unfriendly or disrespectful, just stand offish which is contrary to the general population attitude

Punti positivi: The lobby the restaurants and the garden are exceptional very well maintained .

Punti negativi: I find that my room was not well maintained there was peeling paint and other things wrong inside the room maintenance needs to be upgraded throughout the rooms and the floors

Punti positivi: Amazing views

Punti negativi: Nothing

Punti positivi: Very good service at all and friendly staff

Punti positivi: I have stayed here before and always like the convenience of the hotel and that it's a mere 20 minutes drive to/from airport (without traffic), fairly close to everything else and that there's always taxi's available outside the gate, the rooms are adequate and clean.

Punti negativi: This time around I was really disappointed with the staff and the reception. I respect the fact that I'm a visitor in their country and that English is their second language, but it was a struggle to communicate with them at reception. In a nutshell, 4 calls later to reception, 2 trips down to reception, 1 trip back up to the room with someone showing them what I need, 1 hour later I got a plug for my bath, yes, all that for something that should have taking 10min to sort out.The lady at reception just didn't understand?!! Even the waiters at breakfast where all so letharigic and we had to go look for someone to bring us some coffee. This is usually not the case at this Hotel. Maybe it was the weather?..rainy and cold (which was lovely by the way!)

Punti negativi: the food could be better

Punti positivi: It was is a ‘generic’ type hotel, very comfortable, clean and safe. Could be anywhere in the world really!

Punti negativi: Nothing

Punti positivi: The variety of the spread of the breakfast is perfect. The Room is clean and comfortable.

Punti negativi: The bathroom would be better with shower curtain or door to sperate the shower area from dry area.

Punti positivi: The rustic out door feel was very nice and different

Punti negativi: The Breakfast could have been way better. You should have a better selection of fruits and food during breakfast

Punti positivi: Excellent service , superbe views, nice rooms, a Bush feel downtown Arusha . Perfect.

Punti positivi: The landscape, the lounge and the wooden cottages with patios

Punti negativi: Waited 2 hours for our room and when we finally received it or was a terrible newly added lodge. Impractical bathrooms ventilate into the main bedroom!

Punti positivi: Good breakfast with so much food that we couldn't finish.

Punti negativi: No big issue, but a minibar in the room would be awesome for some refreshing drinks:-)

Punti positivi: it is located in the woods and so very environmentally friendly. the meals are superb.

Punti negativi: the cottage furnishings did not at all meet my expectations.

Punti positivi: Molto carine le stanze a bungalow immerse nella natura Colazione nella norma

Punti negativi: Trovo il prezzo della stanza troppo alto 20 dollari x il transfer al ristorante sono altrettanto troppi

Punti positivi: Beautiful setting,lush gardens and good food.

Punti positivi: Did not like the Muslim call to prayer at 5.00am. Food very expensive, not very good and little choice at dinner

Punti negativi: See above. The rooms where nice

Punti positivi: Nice wood houses, beautiful garden, nice pool, food is okish

Punti negativi: Internet could be faster, a bit noisy at night due to some religious speaker at 5am and discos

Punti positivi: Amazing view of Arusha and the mountains. Super friendly staff. Nice restaurant. Plus the monkeys who live on the grounds are really funny and fun to watch during breakfast. Great value for such a unique, well maintained hotel.

Punti negativi: The pool looked great but it closed before we were able to use it. The internet worked great but we had some connectivity issues in our room, which was the farthest away from reception.

Punti positivi: Karama Lodge is in a beautiful setting overlooking Mt. Meru. The grounds are beautifully landscaped and the cottages are very unique. The staff was exceedingly friendly and the food is excellent.

Punti negativi: We did not have hot water the first day, no WiFi, and had to cancel a massage after waiting one hour for my scheduled time.

Punti positivi: il personale, soprattutto il manager, si è sempre operato per farci stare al meglio

Punti positivi: 1) The beds wee comfortable. 2) Good location close to city markets and a museum but see 2) below.

Punti negativi: 1) There wasn't always hot water. 2) There are no restaurants near the hotel. 3) It took too long to get your food order at the hotel restaurant.

Punti positivi: Clean bathroom, hot shower and good breakfast with eggs in order and fresh fruit!

Punti negativi: Check out lasted too long and no soda for sale in the evening.

Punti positivi: The staff were amazing and the bed was very comfy.

Punti positivi: Hot showers were nice. Host was friendly and made sure we were settling in well.

Punti negativi: The restaurant was dim, and they were out of rice. Wi-Fi was intermittent. Street noise was noticeable.

Punti positivi: Comfortable room, breakfast was great!

Punti positivi: The staff were super friendly, they go out of their way to accomodate your requests. The breakfast was delicious, the rooms were clean and the bed was comfortable. Perfect hotel for the price.

Punti negativi: There is not so much to do around the area, I stayed inside the hotel for dinner both nights.

Punti positivi: You get what you pay. Rooms are small and causy. Requested for two separate beds and it was provided. Try local food on 01st floor, it was really good and tasty. And good value for money.

Punti negativi: No Hot water at all. Even if they tried to explain the reason. We were not able to take shower as outside was cold during June. Drainage system is also need to be fixed. In bathroom water was clogged.

Punti positivi: Nice breakfast. Cool Location and Good hospitality of the Manager will make me come Back to Mc-Ellys Hotel

Punti negativi: Nothing

Punti positivi: Great location, clean and comfortable rooms.

Punti negativi: A little noisy at night ,didn't bother us but could be a problem for some people.

Punti positivi: Lo staff è stato molto gentile, la cucina deliziosa.

Punti positivi: Located in a quite area outside of Arusha. A good room but it was a shame the bathroom door could not open fully. The staff were very helpful and friendly. The evening meal was okay and breakfast service very haphazard. We had to ask fir most items as the young guy serving us had to hand over to kitchen staff who did not seem to know what was going on. All in all a good hotel just needing a little improvement in breakfast service. We appreciated the cleaning of our vehicle and the helpfulness if the staff.

Punti positivi: Struttura accogliente e ben curata, personale gentile e disponibile. Arredamento moderno in legno molto apprezzato con dettagli che richiamano i colori dell’africa.

Punti positivi: Edwin at reception was very good! The female chef made really nice and yummy sautéed vegetables!

Punti positivi: Food

Punti negativi: Noise

Punti positivi: All the staff here awesome and so helpful and friendly! I also really liked the property grounds overall- very quiet and beautiful/well-decorated. The area was also very safe.

Punti negativi: I did not really like my room because it had carpet. I also wasn’t a huge fan of the huge (a lot of fabric) curtains. It just felt a bit dingy too me and would have preferred no carpet on the floors. The room had a relatively small window which was okay but I felt a little closed in because the window just looked out to a lot of greenery that was directly pressed up against it. Finally, the lighting in the bathroom was a bit creepy (?) because it was a very sterile white and low bright color... Everything was clean but I just felt uncomfortable with the carpet, curtains, the “view” from the room, and the bathroom lighting.

Punti positivi: Lovely staff

Punti positivi: Attentive, helpful and friendly staff along with a quiet location. Zawadi house served made-to-order meals with fresh local ingredients and even prepared a "go box" for me to take on an early morning flight.

Punti negativi: Food was very good, but could have used a bit more variety. Not a complaint, per se, just a suggestion to make an already wonderful hotel experience a little bit better.

Punti positivi: Very comfortable and clean.

Punti negativi: The food definitely doesn’t have the same level of the hotel quality. Maybe one of the worst dinner and breakfast I had in my trips relationship cost&benefits.

Punti positivi: The room service I was tired after a long flight

Punti negativi: The room was freezing and there was no heat.

Punti positivi: Everything is nice especially the staffs. I could live there the whole year.

Punti positivi: The meals were very good. It is mostly local cuisine. The service is excellent and everybody is very heartly and welcoming.

Punti negativi: A moscitonet would have been nice.

Punti positivi: Great staff, very clean and comfortable hotel. Staff couldn't have been more helpful, particularly Alan (Trainee) and Musa.

Punti negativi: The long wait for food at the restaurant on the first night. The mix up with the final bill on leaving, we were charged for the food on 2 tables in the restaurant, not just ours. It was easily resolved though one it was pointed out.

Punti positivi: Staff molto gentile Ristorante molto buono spazio esterno molto carino. Letto comodo Bagno spazioso e confortevole. Il centro di Arusha è facilmente raggiungibile a piedi

Punti negativi: qualche luce esterna in più sarebbe utile per i momenti di relax serali

Punti positivi: Great location and customer service.

Punti positivi: Abbiamo soggiornato due notti al Green Mountain Hotel, prima e dopo il nostro safari in Tanzania. L'arredamento delle stanze è poco caratteristico, ma la struttura nel complesso è carina, ha un piccolo giardino con piscina, plastici divertenti di animali e un ristorante h24 che da la possibilità di pranzare/cenare all'aperto o nella saletta interna. Il personale è gentile, ci ha dato indicazioni per fare un giro fuori l'hotel ed ha custodito parte dei nostri bagagli durante il safari. La colazione è buona; anche le pietanze previste per pranzo/cena sono saporite ed economiche, sebbene la seconda sera ci abbiano dato un menu' diverso e meno ricco,(quasi menù fisso) forse per questioni organizzative in quanto sembravano esserci più ospiti.

Punti positivi: Welcoming staff, good facilities.

Punti negativi: Noisy, small rooms.

Punti positivi: Fair and tasty breakfast

Punti positivi: Very friendly staff

Punti negativi: Internet service was a little hit and miss but otherwise all good.

Punti positivi: Well placed. Staff extremely helpful. Scenery from room.

Punti negativi: Price, but that’s TZ norm ...

Punti positivi: The crew is very helpful and kind were always available for our needs. The suit room is big and very comfort. The rooms are clean as well as the restaurant. The hotel is very quit and safe. Breakfast is good.

Punti negativi: Internet connection is not stable and slow.

Punti positivi: The staff were very friendly. Great place with good facilities.

Punti positivi: Economico e buon ristorante

Punti negativi: Camere molto rumorose, bagno pessimo

Punti positivi: I liked their garden. It's peacefull and quietness

Punti positivi: Very helpful staff, clean and nice balcony in the shade.

Punti negativi: A bit far from town, but the front desk will organize a taxi service for you.

Punti negativi: il bagno: la doccia con scarico insufficiente/otturato ha allagato il bagno. dopo due docce con acqua calda, la terza era con acqua fredda (quella calda finita!!!).

Punti positivi: Beautiful garden with comfortable lodges. Friendly staff, sometimes a bit 'forced'/'overdone' but never in a really problematic manner. Good food. Clean and tidy accomodation.

Punti negativi: Wifi only (barely) worked at the reception/bar, no connection at all in the lodges. Construction noises very early in the morning right next to our lodge were a slight nuisance.

Punti positivi: Good sized rooms/bungalows with decent showers and aircon, lovely staff, and great food at both breakfast and dinner. Pool nice and clean (though a touch chilly in the cool season!) and cold beer and snacks available from the poolside bar.

Punti negativi: It’s on the edge of town so a bit far from anywhere else in Arusha but fine for one or two nights. Transfers from Kilimanjaro ($80) and Arusha airport ($40) are quite expensive.

Punti positivi: Helpful staff and very smooth transfers to and from airport. The gardens and the birdlife are delightful.

Punti negativi: The food was a bit pedestrian and we had a long wait for a simple lunch the day we were laving.

Punti positivi: The room was clean and the beds comfortable

Punti negativi: For the price of the stay, the breakfast was rather sad. The staff at checkout were completely hopeless, couldn't work the credit card machine and kept blaming me for their incompetence

Punti positivi: Stayed 2 nights at this place and loved every minute, well apointed cabanas with all the amenities that you need, good breakfast and dinner. But what makes this place is the people that work there, always ready to help with a smile on their face. Special thanks to Johnie who pick us up from the airport, Suzanne from front office and Benard from the restaurant who thought us our first worda in swahili. Assante Sana eveyone :)

Punti negativi: Get wifi in the cabanas!!!

Punti positivi: I spent two weeks in Tanzania in various locations and hotels. Planet Lodge is by far my favorite. They have exemplary customer service and the property is very well maintained. I highly recommend the place and I look forward to returning! Thank you to the entire team!

Punti positivi: Bar staff were nice and friendly

Punti negativi: I never had money stolen from a reception safe before! Not having a safe in the room I left cash and valuables in the reception safe and got a receipt for it. When on the last day I went to pick them up, I counted all again and 200 Euros were missing. I had the impression that more than 1 person was involved in this. Be VERY careful if you leave money with them. At the end of safari they refunded this money but applying a very bad exchange rate giving me back USD. We were also disappointed because they charged us for the extras despite what had happened, we expected at least some form of compensation. Food was also terrible probably the worst during my stay in Tanzania

Punti positivi: Lodge decisamente curato. Buon rapporto qualità prezzo. Staff molto disponibile

Punti positivi: Nice rooms spacious

Punti negativi: Pool was cold

Punti negativi: Che non hanno rispettato la nostra prenotazione - ci hanno messo nell'ultima cabina disponibile e non in quella per cui avevamo pagato. Inoltre, prendono solo contanti per evitare di pagare le tasse locali - sa un po' di bufala

Punti positivi: The view is magnificent that is also the reason why we chose this hotel it is next to the Manyara park and you see the rim and some baobab trees from the swimmingpool. the rooms are big and medium standard but we did not expect more. the service was good. the food was very good nice buffet evening and morning so I would certainly recommend this place for

Punti negativi: only the lunchbox was absurdly expensive (25 dollars) (I guess since we did not book via an agency but directly via booking.com) the wifi is not good but again we did not expect good wifi

Punti positivi: wonderful place to be, very friendly staff and management. We took lunch and diner, the food was very very taste full. We enjoy it a lot and we will promote the lodge all over.

Punti negativi: May be some small efforts on dressing the plates of diner and lunch, but still the food was great.

Punti positivi: Location is good

Punti negativi: Decieving pictures. Rooms not very tidy

Punti positivi: We've been at this safari lodge twice. We were just fascinated by how beautiful and peaceful this place is! Our tented lodge is located at the end of the path. From the side balcony (There're two balconies around our tented lodge.) you'll have a fantastic view of the baobab trees in the surroundings and the nearby Lake Manyara as well. There's a meerkat family living beneath us. They were awakened every morning when we stepped onto the balcony and ran like hell into the bushes:) Our tented lodge is spacious with a fan in it, even if you don't necessarily need it since it's quite cool at night. The whole place is just like a garden with hunderds of different sorts of flowers and plants. The swimming pool in front of the main restaurant is clean and first of all, almost quiet and empty in the morning!!! Because most of the guests have already left for a safari trip. So if time permits, you may spend the whole morning there like a king (or queen)!!!

Punti negativi: The place is a bit far from the next township. It's almost impossible to take a walk outside when it's getting dark.

Punti positivi: I was wih my partner for her birthday and the staff made it unforgettable! They had a greatful attention and they arranged a bush dinner only for us, with a campfire and under the moon... it was amazing!!! Highly recommended!

Punti positivi: Great Lodge/camp convenient location by Lake Manyara National park. Friendly staff, value for money. Great view of Rift Valley.

Punti negativi: Too many bees around breakfast table. Wi-Fi weak and intetmittent.

Punti positivi: The room, the view from the balcony and the food

Punti negativi: The service is a bit too much, too many questions, different staff asking the same things. The lunch box is overpriced. I booked the Honeymoon suite specifically because of the nice big bath, however I didn’t use it, as it was so dirty...

Punti positivi: This place is a treasure in the jungle! Incredibly helpful and kind staff that go out of their way to make your stay special. Clean and private lodges are spread out in the beautiful nature with a small private walk way and a view over the Maynara lake. Great pool (we took a swim first day) the food is really very well prepared and soo yummie!!! My husband and I celebrated my 30th birthday here (surprise singing was a 10) but we had families with young children and larger groups of all ages as fellow lodgers so I think the stay suitable for all.

Punti positivi: Vista favolosa, colazione abbondante e a richiesta sul momento

Punti negativi: Stile camere un po' datato. Bagno privato senza porte, solo tendina

Punti positivi: Nice flowers garden and pool

Punti negativi: Poor lunch box not worth the money

Punti positivi: Friendly staff treat you as family member

Punti positivi: The breakfast and food generally was excellent.

Punti negativi: The quality of the rooms, the bathroom drainage was blocked and cleaning was not done properly. I prefer a smoother floor, or flip flops if it is kept rough.

Punti positivi: Location, room & bed

Punti negativi: Price, staff not reactive, breakfast average

Punti positivi: Nothing

Punti negativi: Attitude and service of the front desk both during checking in late in the evening and and checking out. No drinking water in the room. Loud noise from maintenance work during breakfast. Poor quality of breakfast.

Punti positivi: Staff were wonderful and super friendly! Food was also good, and overall, very comfortable and pleasant stay. Thank you!

Punti positivi: Great location and beautiful grounds with pool.

Punti negativi: Basic accommodations for the price.

Punti positivi: The welcome. The very comfortable and spacious room and bathroom. The garden and the old feel of the lodge! Beautiful place. Highly recommend it. Asante

Punti positivi: Convenient for safari pick up/drop off

Punti negativi: No wifi on rooms, only in public areas

Punti positivi: The hotel is very nice, full of green and the swimming pool area or the bar are perfect for relaxing. The room where I stayed was spacious. The restaurant is very good, delicious plates and abundant portions.

Punti negativi: Wi-fi is available only at the restaurant and in the swimming pool area

Punti positivi: - good location - restaurant

Punti negativi: - the staff forgot about the the taxi we booked for 5AM. So we needed to call urgently...

Punti positivi: Colazione espressa ed abbondante. La presenza di 1 bar ed 1 ristorante facilita il contatto con i molti altri clienti da cui si possono avere importanti suggerimenti per le molte escursioni / trekking nella regione. La presenza di molte scimmie.

Punti negativi: Il tetto in alluminio leggero rende le camere al piano superiore rumorose la mattina quando le scimmie ci saltano sopra. La piscina piccola e con acqua stagnante non era affatto invitante.

Punti positivi: In Arusha the hotel prices are over high and We had 2 nights to spend there between our safaris end and our Zanzibar flight : we choosed that hotel which seemed good a decent price : we were not desappointed ! It’s Located in a quiet peaceful and very green area in this noisy city but the center of town is only 15 mn walk in a very secure road, the hotel provides good city map. The hotel garden is beautiful, the rooms are basic but all necessary is there and clean. Good restaurant for diner and nice breakfast served outdoor. Very near the hotel is a restaurant called the tandoor village : very good quality at soft price ! The hotel security guys escort you to go at night. If you wish to have your room made up you have to ask for it and they kindly do it ! We recommand this hotel when in Arusha !

Punti negativi: All was good

Punti positivi: la comodità e la possibilità di riposare dopo i game drive

Punti negativi: i servizi in generale, dalla colazione alla cortesia

Punti positivi: Very friendly staff. Rooms are very clean.

Punti positivi: Friendly staff who go the extra mile

Punti negativi: Its out of town so quite but you can get a bus easily enough

Punti positivi: The personnal taking care of our 2 families was just great and really taking care of us. The korona villa was perfect for a stay before and after safaris. We were 2 families with kids and we were alone in the villa. the kids have really enjoed the swimming pool and the meals prepared by the chef were just great and local which were really appreciated. Special metionned to the chef and his proposals . Just one advise if you plan to eat as the villa , you may order 2 3 hours in advance bause the ingredients are all frwsh and puchased at your request which may take a bit of time.

Punti negativi: The only disavantge of the villa is that it is a bit far from Arusha center.

Punti positivi: The staff were excellent, friendly, helpful. Highly recommend Korona

Punti negativi: The towels are starting to look a little old

Punti positivi: This place has tons of charme and a wonderful staff. The kids absolutely loved the place! We enjoyed all meals there, including lunch and dinner, where the staff put together a very tasteful menu of local food. They also helped us book transportation to our next destination - and back to the airport again. This is excellent value for money and most importantly: an enriching experience!

Punti positivi: Super friendly and attentive staff, their restaurant downstairs serves very good, home-made food! Clean rooms, comfortable bed

Punti negativi: Nothing

Punti positivi: Staff was very very friendly, helpful and attentive! Rooms are clean, good WiFi for Tanzania, food was delicious

Punti negativi: Nothing

Punti positivi: Small hotel with very kind and cute staff, good food and nicely decorated. Very comfortable large bed and good wifi. Perfect for a short stay.

Punti negativi: The room was a bit small compared to the size of the bed, the bathroom is OK but separated from the room only with a curtain instead of a door. The mosquito net could be better.

Punti positivi: Very friendly staff, clean rooms, good price quality.

Punti negativi: Difficult to find, not well indicated, a bit far out of centre of Arusha.

Punti positivi: La stanza essenziale e pulita. Ottimo hotel dove soggiornare per visitare Arusha e dintorni

Punti positivi: Not much, apart from being in the centre of Arusha. The hotel had no real benefit. There are much nicer, better priced and well rated hotels on booking.com as well. I would avoid it as much as possible.

Punti negativi: First they overcharged me! There is a credit card fee if you pay by card! Shady operation of money exchange, beaware donot change money here the guy rips you off, no receipt given! They let all the vendors come in an harres you with their products in the "lobby". Unsafe feeling, breakfasf is simple with no drinking water to be offered.

Punti positivi: The terrace in the middle of the rooms

Punti negativi: No hot water and the bathroom wasn´t clean

Punti positivi: Nothing.Horrible, disgusting hotel. Rooms were not clean and staff did not know how to work the AC.

Punti negativi: Everything

Punti positivi: Il personale è stato molto disponibile, ma purtroppo non tutti alla reception parlavano inglese per cui c'è stata qualche difficoltà di comunicazione. La prima sera il personale alla reception ci ha consigliato ed accompagnato personalmente ad un ristorante vicino, davvero ottimo. Ottima posizione. Carino il cortiletto interno. Il letto è provvisto di zanzariera.

Punti negativi: Stanza non troppo bene rifornita: mancava asciugacapelli e l'aria condizionata era mal funzionante, importante ad Arusha. Purtroppo c'è stato un disguido, legato probabilmente al fatto che il personale alla reception non parla bene inglese, per cui abbiamo chiesto di accendere l'acqua calda per fare la doccia e di poter aver un asciugacapelli, ci è stato risposto che sarebbero venuti, ma quando lo staff è arrivato quasi un'ora dopo (nel frattempo avevamo già scoperto come accendere l'acqua calda) ci è stato detto che non dispongono di asciugacapelli.

Punti positivi: I had stayed in this location many years back, and was impressed to see how they have upgraded. The staff were very helpful

Punti negativi: The TV reception could have been better

Punti negativi: Bathroom was not even close to clean. Towels were scratchy and thin. Stains on bed linen. Room was not serviced at all during our stay. Rooms are open to street and adjoining property and thereby subject to noise. Had to ask for change of room due to excessive noise, was given room of lower standard, no compensation offered. Drinking water must be purchased from the hotel. Rooms are small, no adapter provided. Air conditioner temperature cannot be controlled, only on (freezing) or off ( too warm).

Punti positivi: Staff were extremely helpful and friendly

Punti positivi: Good wifi.

Punti negativi: No hot water, the guy that works in the evening tried to charge me the transfer to the airport 3 times more the normal price.

Punti positivi: Basic accommodations, but clean, comfortable, convenient, and economically priced. Just what we needed for one night we had to stay in Arusha before our safari.

Punti negativi: No mounting bracket for the shower head.

Punti negativi: Some of the room is having cold water while some is hot water only.

Punti positivi: Very good value for money! The hotel is clean, safe and the breakfast is good. The staff is very friendly and caring. I was very ill one night and they escorted me to the hospital twice and came to pick me up making sure I was ok. Highly recommended.

Punti positivi: Staff was very helpful. Location

Punti positivi: The location is great as its close to the central bus station. Lots of shops for supplies (fruits, drinks, local cuisines).

Punti negativi: I only had a negative experience with the driver that the hotel hires on the trip back to the airport as he asks for more money but its ok. A little bit disappointed at the end though.

Punti positivi: Proximity to bus stations, groceries and restaurants,

Punti negativi: The driver was a bit dishonest and it ruined abit my impression of Tanzania.

Punti positivi: Cleanliness. Room, bathroom, sheets, steps all are very clean. I stayed two times there, both rooms are well cleaned.

Punti negativi: Bathroom, little space for everything. Lights in the room, more powerful lights required. Location is not much good. In a narrow street with vendors.

Punti positivi: It is cheap, the people are helpful and will help you with any arrangements. The bellboy even walked us to the nearest ATM.

Punti negativi: We did not have much expectations because of the low price we were paying and I think we were fine with the accommodation. Be prepared for a noisy night, at 4:30 in the mosque start singing through the speakers and it will wake you up. If you order food at the restaurant make sure you have time as you will have to wait about an hour and the staff here doesn’t speak English.

Punti positivi: Really nice hotel placed in the center of Arusha. The room was big and clean. The staff was very kind and helpful. The manager was very nice and helped us plan a day trip to Killimanjaro.

Punti negativi: ...

Punti positivi: The staff were very nice.

Punti negativi: The hot shower wasn't properly working.

Punti positivi: Posizione centrale.

Punti negativi: La colazione è molto scarsa ed è solo salata, non c'è marmellata, pane o dolci. Il ristorante della struttura è davvero scarso e la qualità dei cibi è bassa. La camera è abbastanza grande, ma molto vecchia e anche il bagno è datato, purtroppo non avevamo l'acqua calda e siamo stati costretti a fare una doccia ghiacciata.

Punti positivi: The location was very good

Punti negativi: The receptionist could definitely be friendlier!!!!!

Punti positivi: Staff is very helpful.

Punti negativi: Room is adequate, bathroom is in bad condition and really need refurbishment. Location is not very good, too far from the center (clock tower).

Punti positivi: A no nonsense place right at the heart of Arusha

Punti negativi: Il materasso aveva la molle rotte e abbiamo dormito in pendenza. La finestra che dava sul parcheggio dei bus non aveva uno straccio di guarnizione e anche da chiusa si sentiva tutto. Risultato: alle tre di mattina si sentivano già i motori degli autobus alla stazione.

Punti positivi: The staff were very friendly, especially in the restaurant. The food was great too and well priced. Location is right downtown.

Punti negativi: The wifi was poor quality or not working during my stay which was inconvenient. The shower had very little hot water.

Punti positivi: The staff were fantastic. They really went above and beyond to help us out. Thomas, the owner/manager gave excellent help in finding us a bus to go to Moshi for the night for really cheap. The rooms were big enough for our luggage to not get in our way. There were locking cabinets to store any valuables while you are away from the hotel. ***This is not a + or -, just something else: there are a lot of farm fowl around (throughout Tanzania) so you may want to bring earplugs if you do not want to be woken up as early as 2:30am by a possibly confused/definitely overzealous rooster.

Punti negativi: The wait time for food at the restaurant was a bit long.

Punti positivi: The workers were very nice

Punti negativi: It was too expensive forcthe facilities It had. Old towels, very low water pressure made really hard to have a shower

Punti positivi: Staff went above and beyond to help us

Punti negativi: Water pressure was non-existent, sheets were stained and torn, rooms don’t feel homey

Punti positivi: Very clean with outstanding, friendly staff and nice amenities. Very affordable and a great value compared to similar hotels in the area.

Punti negativi: No toilet paper :( No shampoo in the shower. Wifi did not work.

Punti positivi: Staff very friendly and helpful. Breakfast simple, but well prepared and fresh. Decent coffee. Good location for the start of our self-drive safari experience

Punti negativi: nothing