Novotel Hamburg City Alster

Punti positivi: Location and the staff were excellent. I specially liked the breakfast.

Punti negativi: Separate shower/bath and toilet was otherwise fine, but sink for hand washing was missing.

Punti positivi: Nice room, clean and confortable. Good breakfast. Better not to have dinner at the restaurant. For that price you can have much better food in some places nearby.

Punti negativi: Restaurant. At breakfast a more efficient service of warm drinks (coffee, milk etc) would be appreciated

Punti positivi: Room very quiet and breakfast. Service is great. Always available. Proximity to underground station.

Punti negativi: Room functional but oldish. Position not so close to city center.

Punti positivi: Struttura posizionata in un quartiere molto tranquillo e a pochissimi metri dalla fermata della metro. Grande accoglienza e professionalità da parte dello staff. Buffet della colazione estremamente ...

Punti positivi: Great location, cozy rooms, very helpful staff

Punti negativi: The staff at the bar was either absent or constantly engaging into talking to each other, really hard to get attention to order anything

Punti positivi: The staff was very helpful. We arrived early so they stored our bags until our rooms were ready. When we checked out, they stored our bags again until we left. Parking is at the basement. While it isn...

Punti negativi: Housekeeping just opened the door without bothering to check if we were in the room by knocking first. Well, we were in the room at 10am.