Aix-en-Provence hotel vicini a Pavillon Noir

Punti negativi: wi-fy non funzionante

Punti positivi: Beautiful grounds, lovely staff, great hospitality, great location

Punti negativi: The bed- The mattress kept slipping away from headboard (was not attached) and headboard leaning towards bed away from wall.

Punti positivi: Breakfast on the terrace was excellent.

Punti negativi: The only problem was that the TV in thermo did not work and could not be fixed in the time we were there.

Punti positivi: Magnificent beautiful Hotel with well appointed rooms, wonderful friendly staff, great food and wine

Punti negativi: Na

Punti positivi: Staff, room, facilities

Punti negativi: Gate access

Punti positivi: Historical villa/chateau with comfortable rooms and beautiful interiors, swimming pool and spa. About 10-15min walk from the center of Aix-en-Provence. Relaxing atmosphere, heated swimming pool allow you to use it even in autumn. Place to relax and enjoy time alone or together in a romantic getaway. Car parking available.

Punti negativi: Terrible Internet. Also you need to wait at the gates each time you go out until smb let you in. Room service is available for breakfast only. During my stay lunches were not available in the hotel, but I was offered salads or smth light instead.

Punti positivi: I loved my stay at this beautiful hotel in Provence. The staff was incredibly kind, helpful and extremely professional. I felt so taken care of throughout my stay. The property is gorgeous and so tastefully decorated. It's like a little oasis just outside Aix. I loved the pool-area as well as the terrace for breakfast. I would love to come back in the future as I really enjoyed my stay at this gorgeous property.

Punti negativi: The only thing was perhaps the food... I found the breakfast buffet to be incredibly small for the type of place/price you're paying at this hotel. They could have definitely had a bigger and more diverse breakfast spread. The coffee was also really bad (but most hotels don't have great coffee unfortunately...). The pool menu as well as the room service menu were incredibly small as well and there was not a lot of variety, which makes it hard to stay in at the hotel even though you would like to since it's so beautiful and charming. They do have a proper restaurant at the hotel but sometimes you just want to eat something in your room and I wish there was a bigger menu for these occasions. It would also have been nice with a shuttle service to go into the city centre. I stayed at another 5 star property near Aix in the past, who offered this, which I thought was very clever (even though it's not a particularly long walk). But overall I loved my stay!

Punti positivi: Giardino Silenzio

Punti negativi: Cena fortemente mediocre

Punti negativi: Decisamente overpriced per il servizio che offre, Personale per nulla organizzato e poco professionale. Ristorante interno all’albergo di pessima qualità, con prezzi elevatissimi (un secondo 55€) e tempi di attesa infiniti. Scomodo per raggiungere il centro del paese.

Punti positivi: La sistemazione era ottima. L'appartamento disponeva anche di un terrazzo con tavolo e sedie. Per la prima volta ho trovato un appartamento veramente pulito. Pulizia anche nelle stoviglie e posate. Ottima posizione a pochi passi dalla piazza principale e dal corso alberato veramente bello. Abbiamo potuto girare alla fiera dei santons (che sono le statuine francesi del presepe fatte a mano una a una). In una delle piazze della città si trova al mattino un bel mercato dei fiori. Ho comprato una bellissima rosa che è fiorita ancora adesso da Dumas fiori. Consiglio il Ristorante Voltaire dove si possono mangiare cose molto buone comodamente seduti a guardare il via vai di gente. Aix en Provance è vicina a Marsiglia, che però non mi sento di consigliare essendo un' enorme città (merita però la visita alla chiesa di Notre Dame). Consigliate invece le visite a Sainte Croix de Verdon e un'occhiata alle mitiche Gorges de Verdon. Saint Tropez è un po' sopravalutata, i ristoranti sul mare sono tutti molto cari. Molto carino, con buoni prezzi e ottimo menù il ristorante L'Olive.

Punti negativi: L'unico neo sono state le pulizie che avrebbero dovuto essere giornaliere mentre nel soggiorno dal 30 di dicembre al 2 di gennaio non sono state fatte neanche una volta

Punti positivi: Materasso comodo, appartamento pulito. Viaggiando col cane avevo una stanza con una bella terrazza

Punti negativi: Non ci sono detersivi o sergenti x pulirsi quotidianamente il bagno. Assenza di sale, olio, scottex, zucchero

Punti positivi: Closeness to town, cafes & facilities were great.

Punti negativi: The car park was very tight driving in down to the basement for our SUV Jeep & thé instructions need to be clearer on where & how to get into the car park basement.

Punti positivi: Very well located, close to the city center and all the shopping and restaurants. Has its own parking lot so you don't have to worry about not having any place to park. The hotel staff was nice enough to help us make a few calls for restaurant reservations. The room is quite sizable for Europe's standards.

Punti negativi: The room was okay clean and average, don't expect too much. There's only one elevator and so it's super slow and it smells bad.

Punti positivi: everything was there for a comfortable stay, friendly staff

Punti negativi: car park is difficult, beware if you have a bigger car!

Punti positivi: Ottima struttura , molto curata con arredamenti nuovi e con parcheggio privato disponibile a pagamento. La posizione è centrale e molto comoda per visitare la città di AIX.

Punti positivi: Struttura posizionata ottimamente poiché si arriva in centro con una veloce passeggiata. Personale attento e gentilissimo. Appartamenti moderni, pulitissimi e dotati di ogni comfort. Nulla di negativo.

Punti positivi: La sala ricreativa e la stanza

Punti positivi: The property was very well located and most convenient. The Staff were helpful but not intrusive. Access to a laundry was a real plus. The room was easy to stay in and comfortable without being silly. The view over Aix was superb!

Punti negativi: There was nothing that we disliked. It was superb!

Punti negativi: Avrei voluto trovare, come in altri residence, le cose basilari come olio sale, scottex e detersivo x pulire

Punti positivi: We appreciated very much service of the staff, they are an excellent team provided all round service to their customers. Will definitely stay in this hotel again if we're going to Provence for another time. Good breakfast and clean room in the centre but quiet location. Very convenient for first time visitors to Provence.

Punti negativi: Nothing.

Punti positivi: Bed comfy, clean, proximity to theatre

Punti negativi: Breakfast: need to make choice between continental and English breakfast. So impossible to have eggs plus bread. Poor staff has to explain this customer unfriendly approach to every new guest. We needed a babysitter and the hotel kindly organiser one. However, the rate at EUR 33/hour was extortion. We felt the hotel took advantage. Finally, allowing children into the pool only from 7 effectively from the second part of the day. You have to do it by 11, but 7 pm onwards appears unrealistic for most families. Limited food options after 10 pm for a 5 star hotel

Punti positivi: Tutto ottimo

Punti negativi: Mi è piaciuto tutto

Punti negativi: La colazione non inclusa

Punti positivi: Si tratta del mio secondo soggiorno in questo hotel, il primo è stato l'anno scorso. L'hotel continua ad essere eccellente, la stanza superior spaziosa, luminosa e comoda; il servizio di voiturier buono. La colazione più o meno come l'anno scorso, forse leggermente ridotta.

Punti negativi: Non so indicare aspetti definiti, specifici, concreti. L'atmosfera, però, è un po' cambiata rispetto all'anno scorso: più impersonale. Se posso esprimermi così: " meno francese e più americana". Il servizio al bar nel giardino mi è parso peggiorato.

Punti positivi: Ottimo hotel, stanze ben arredate, spaziose e pulite. Letto molto comodo. Colazione con vasta scelta e ottima qualità.

Punti positivi: Staff was very helpful

Punti positivi: Staff, welcoming, friendly and very efficient. Hotel beautifully decorated and comfortable. Restaurant fabulous! Highly recommend this hotel and can’t wait to return.

Punti negativi: No usb sockets in room

Punti positivi: So much care from the front desk and housekeeping staff! My stay felt very special

Punti negativi: Complimentary breakfast and coffee would have been nice

Punti positivi: The location is good and the hotel has good rooms.

Punti negativi: The Gym. There are some equipments for aerobics but for weightlifting there was almost nothing.

Punti positivi: The location was perfect. Superior room quite small but more than adequate. Newly decorated with refurbished en suite and excellent shower. Breakfast was very good and staff delightful. I booked car parking. Perfect lock up 1 minute away. Safe and secure. No hesitation in recommending this hotel.

Punti negativi: No problems. I liked it

Punti positivi: location/ staff

Punti negativi: Run down aspect of the hallway, the carpets looked a little too old.

Punti positivi: atmosphere hosts

Punti negativi: comfort of room (bathroom)

Punti positivi: The hotel location is excellent, near to the train station and 3 minutes walk to the centre. The staff were very friendly and helpful. The parking facility was really useful for us.

Punti negativi: We booked a "superior" room but it was very small

Punti positivi: The service, breakfast and room. Perfect ratio price-quality.

Punti positivi: Location was very good near to everything in city center. Staff was friendly and accommodating.

Punti negativi: Not totally up to expectations for 4 star. Parking was expensive at 25 euros. Bathroom space uncomfortably tight.

Punti negativi: A Chic Hotel Full Of Arrogance !!! The reason I am writing this comment is that I think the corporate culture at Hotel Cezzane depends on money and oppurtunism. I saw this hotel on booking.com web page, then searched and learnt the details of the establishment. Yes it is definitely an elegant and attractive hotel! Clean as well! The breakfast is good indeed. But those things are not enough!!! To my dismay, I found their management style very arrogant indeed. For them, customer satisfaction means nothing and kindness is weakness! You know why? I was planning to go Aix with my diabetic mother who is 75 years old on her birthday. When I made this reservation I have choosen a non- refundable room ( for them this is a unwarrantable mistake) But during those days ( I mean in January )Coronovirus was not a force majeure issue yet. However very rapidly Corono became an international pandemic that effected almost every country in the world and still continues with a hit on elderly people who are diabetic or cancer...Under such circumstances, I have consulted my mother's doctor, who did not allow her to travel because of coronavirus!!! When I learnt that I informed Cezanne Boutique Hotel Management on 20th Feb with a request to cancel if possible or to pospone our reservation to a later date. Unfortunately their answer was a big NO!. I’ve send several messages but I could not manage to change their negative response. In the the end, on March 5th, in a way I was forced to travel to France alone without my mother ! ( because I could not and did not want to waste 580 Euro hotel cost and leave it with them as a gift.) In brief, this is a time to get united and understand what may cause to make people travel abroad. This is time to empathy on each other. So if you prefer to stay at a nicely maintained building, sleep in a comfortable bed, use elegant furniture, eat tasty croissant sure you will be at the right place!

Punti positivi: Ottima posizione. Possibilità di fare colazione, e buona, fino a tardi (11.00)...

Punti positivi: Location was very good, 2 minutes walk from the train station and 5 minutes walk from the main central fountain in town. Night receptionist very friendly and helpful with late night snack request.

Punti negativi: Fitness room and massage facility being renovated. Breakfast buffet not replenished very often nor tables cleared when guests finished. Our room 204 had a strong mould smell in the bathroom.

Punti positivi: Facilities and staff

Punti negativi: Nothing I can think of

Punti positivi: The deluxe double room was a good size, with an excellent shower and very comfortable bed. Good lighting. It also had tea and coffee making facilities and bottled water. The hotel is about 5 minutes easy walk to Cours Mirabeau. We also used the garage parking facilities, which felt very secure.

Punti negativi: Finding the garage is a bit of a hassle on arrival. The charge is €25 per day, which feels expensive enough.

Punti positivi: Posizione tra il centro storico e la stazione, staff preparato e cordiale, camere bene arredate e silenziose.

Punti negativi: Camere piccole, bagno non all'italiana :) prezzi altini per un feriale di gennaio.

Punti positivi: Comfortable and quiet. Nice bathroom accessories (Rituals).

Punti negativi: every thing was good

Punti negativi: The noise of facility is louder.

Punti positivi: Very nice and clean, good parking, easy to find. The reception was very helpful and pleasant.

Punti negativi: All was well

Punti positivi: Buona la colazione, varia e completa, con prodotti freschi. La camera grande e pulita, bello il bagno. si trova vicino all'autostrada per Monaco, in un quartiere tranquillo. il centro dista 5 minuti in macchina, non ho utilizzato i mezzi pubblici. Parcheggio gratuito.

Punti negativi: niente

Punti positivi: It was quiet and clean. Helena was very friendly, helpful and efficient.

Punti positivi: La pulizia e la gentilezza dello staff

Punti negativi: La camera abbastanza piccola e la mancanza di colazione il lunedì

Punti positivi: Bed is very comfortable

Punti negativi: No water provided in the room

Punti positivi: The Best hotel in Aix! Nice staff!

Punti positivi: The Best hotel in Aix!!!

Punti positivi: Camera silenziosa, vicino all’uscita autostradale. La zona circostante non è bella ma l’albergo è situato in un’area privata con cancello.

Punti negativi: Il fatto che non ci fosse un ristorante aperto in albergo.