Auto a noleggio economiche a Fairbanks

Disappointed Alamo couldn't downgrade this to a car

Punti negativi: I won't use pre-pay Alamo again since I couldn't downgrade to a cheaper car (I no longer needed a pickup). It's ridiculous that I ended having to pay for something I didn't need just because I prepaid.

Meh

Punti positivi: Car was ok, staff I dropped it off to was fine.

Punti negativi: I felt the pickup was terrible- as soon as I approached the counter, I felt like the associate treated me with disdain. She tried to convince me to upgrade to a truck or SUV repeatedly instead of the economy car I had requested. She asked "Where will you be parking the car this evening?", and when I told her that I would be staying with my sister, she asked what part of town that was. I noticed some scratches on the car, and noted that the paperwork didn't have any listed. I took pictures of the scratches and when tried to show her how big they were, she kept asking "Where was the scratch? Was it bigger than a dollar?", and refused to look at the pictures (which I felt were quite good, and demonstrated the size, shape and location of each scratch). I realize that some of the scratches may not have been "as big as a dollar" but I feel that metric is really poorly designed. Bigger than a dollar how? In area? Length? Width? Many were longer than a dollar, and a large scuff present on the trunk lid was bigger in area. Anyway, it wasn't a huge waste of time, but she obviously wanted me out the door as soon as possible. I just didn't want to be blamed for damage I didn't cause.

Misleading info prior to rental

Punti positivi: Rented several weeks before my trip. Web site said no debit cards. I do not own a major credit card, only my Visa debit. The representative told me as long as it said Visa on the card I could use it. When trying to pick up the car it was not allowed and left me stranded alone in a place where I knew no one and had no place to stay since I was staying 100 miles from the airport.

I couldn't actually rent my car because you morons

Punti positivi: You owe me $18

All seasons tries

Punti negativi: I don't know why they equip us all seasons tires even in a place like Alaska.

Punti positivi: The van was as expected, clean, and performed well.

Punti negativi: The crummy attitide of the staff. I showed up a couple hours after my scheduled pick up time and he lectured me on how bad that was and how I forfeited my reservation after one hour but he would do me a big favor and find me another van. I've rented dozens (hundreds?) of vehicles and never had anyone berate me like that and, the worst part, he never bothered to ask why I was delayed. Then he wanted me to initial the damages without looking at the van and was mad that I was going to walk out to the lot and then come back which he said was a waste of our time. Glad I did, as I found an additional scratch and the tow hitch bent. When I came back in he said only scratches larger than a golfball, to which I replied it was larger than a half-dollar and he just shrugged and said nothing more about the scratch or the bent hitch. I would not rent from Budget in Anchorage again.

Okay

Punti positivi: They didn't push for the extras, but he didn't even ask if I wanted it.

Punti negativi: Customer service was rude every time. Car had a lot of dents and damages to it. You would think a rental agency would repair the cars they lend out.

Unadaptable

Punti negativi: Set reservation for the 6 wks in AK, but when arrived would only give contract for one month. Had to return to airport and renew contract- inconvenient. Would not reimburse for the tire I had to fix in order to return car. Kept copy incase the rim was damaged. Will not rent from Dollar in Fairbanks again if there is another option available. Poor service for AK!

never gain

Punti negativi: had a printout confirming my reservation which was conveniently lost - they couldn't find me anywhere so a new reservation was going to cost me THREE times the original amount. Ended up with a Yaris which had manual mirrors, no cruise, no overhead light for TWICE the original price. Final bill was totally wrong - charged me $300 for four days of an upgrade, etc.

Punti negativi: They told me the right side had "some kind of damage" prior to renting the car. I didn't see anything. On the last day, the rear right tire exploded on the highway. I changed the tire and got on my flight at 6 AM. The kiosk was closed so I left her keys in the drop. I then received a call from them that was very belittling. They told me that I should expect that they could just rent the car out with a spare tire on it and that I will have to pay. I assumed as much, but the tone was offensive. Then they charged me $50 for"smoking" I was at a cabin where we had a camp fire. There was "ash and smoke smell" in the car. The whole experience made me angry. The insurance called about the spare tire. I'm sure I'll pay $300 for it. Long story short... These guys are terrible.

The counter closes at midnight!

Punti positivi: Arrived late to find the counter closed. There was a 4 people who had paid for the rental through a third party and had no way to pick up the car. The employees at the other car rental agency's informed us this happens every night. Had to rent a car from another company. I am letting my place of employment work out the issue with paying for a car that was not available for pick up. They knew the plane was late the counter is located in a small airport with two baggage claims. The ticket counter is located by the baggage claim. Someone could have waited the 15 extra minutes to help costumers who had pre paid for a car.

Overall a fair experience.

Punti positivi: The process of picking it up and dropping off. The price / value. Simplicity.

Punti negativi: The cars condition (a lot of dents and scratches). And the interieur had the most unpleasant smell I’ve ever experienced.

Nel complesso, un'esperienza molto buone.

Punti positivi: Il processo di sparecchiare e far cadere. Il rapporto qualità/prezzo. La semplicità.

Punti negativi: Le vetture condizioni (un sacco di ammaccature e graffi). E la interieur aveva l'odore più sgradevole che abbia mai visto.