Hotel vicini a Aeroporto di Intl Quetzalcoatl

Punti positivi: Tutto

Punti negativi: Gli allarmi ci svegliava Il rumore nelle hall

Punti positivi: Clean,Spaceous, friendly staff.

Punti negativi: Everything perfect.

Punti positivi: Location and cleanliness

Punti negativi: Jacuzzi wa not working and we were planning on using it

Punti positivi: Very careful people, clean and sanitized facilities

Punti negativi: All good this time

Punti positivi: I appreciated the cleanness and friendly atmosphere as soon as we came into the lobby and registration area. The room was nice and very clean, Everything was working just fine.

Punti negativi: NO!!!!

Punti positivi: The breakfast was really good

Punti positivi: It was a great experience. Clean rooms and no old or bad smells.

Punti positivi: Water and a apple - that was ridiculous.

Punti negativi: Just the warm water and small apple for breakfast was very unacceptable .

Punti positivi: Staff was professional and friendly

Punti negativi: Beds were too no foot steps and when your 4'11 its hard to get in bed.

Punti positivi: The lady that was giving out the breakfast tacos was really nice and sweet ! She made My morning wish I got her name she should get a raise . My room was big and it was clean

Punti negativi: I couldn’t turn off my A/C my room was really cold

Punti positivi: Very clean room and quiet!

Punti positivi: Everyone

Punti negativi: Nothing

Punti positivi: Room was clean, air conditioner was nice and cold. Bed was comfortable.

Punti negativi: Shower water kept seeping out and there were no towels when we checked in.. so had to keep asking for more towels to soak up water. Room was a felt empty and forgotten like it had not been used in a while.

Punti negativi: the carpeting... I suffer from allergies and as soon as i walk in the lobby I start sneezing... they should really consider removing the carpet

Punti positivi: The hotel grounds were kept clean. The decor was beautiful.

Punti negativi: 4 star hotels with a 1 Star hotel lobby clerk. She clearly hates being there.

Punti positivi: Excellent restoration of historic hotel. Staff who fully understand hospitality. Excellent view across the river/border. Old Laredo has lots of border shops that serve Mexican customers but the old fabric is there and very enjoyable. The downtown is peppered with old civic buildings and hotels waiting to be rediscovered.

Punti negativi: I'd like to see the City of Laredo make better decisions about embracing and re-populating it's downtown. Less sprawl, more civic love. None of that reflects on the Hotel. The La Posada is one of the great ideas about keeping downtown Laredo alive.

Punti positivi: Young gentleman in restaurant was very courteous. Excellent customer service.

Punti negativi: Should have better selection of snacks in little store. Restaurant in Lobby should open every evening for dinner.

Punti positivi: Courtyards

Punti positivi: location

Punti negativi: staff

Punti positivi: Location

Punti negativi: We found a cockroach (alive) in the bed. A grasshopper in the bathroom (alive). Room smelled humid, not clean and old/closed room. Staff was not nice or welcoming.

Punti positivi: Location, Mexican theme

Punti negativi: Mold in the shower

Punti positivi: The layout, it reminds of some of the hotels in parts of Mexico

Punti negativi: The overpriced coffee at their restaurant. It was ok but not $7 ok for 2 regular coffees.

Punti positivi: Location with fantastic atmosphere

Punti positivi: We got a balcony in room WiFi

Punti negativi: promised a king size we ended up in a double beds room, the room was extremely hot, the hotel staff did nothing about the noise from the top floors or hall ways, there was a $10 fee for parking my own car in the car garage, and there was no breakfast

Punti positivi: Close to Laredo outlets and lots of small shops within walking distance...

Punti negativi: Streets to narrow and to many one way streets

Punti positivi: Clean and friendly otherwise.

Punti negativi: They put me in a room with an adjoining door to the next room. I was woken often by a sick child coughing and crying all night.

Punti positivi: Staff was kind and ready to help.

Punti negativi: Guest were loud and inconsiderate to others specially at night.

Punti positivi: I def did not like this hotel staff was not to servicable the pool didnt hve a temprature so we could swim basicly thats why we had actually rented it

Punti negativi: The pool didnt hve a temprature so my kids could swim very disappointing

Punti negativi: My online price said it would be $48. I was charged almost $72. It isn’t acceptable not to honor the stated price.

Punti positivi: Very clean and food in the restaurant was great! Everyone from the guy out in the parking lot to the lobby was super friendly.

Punti negativi: The bedsheets had a strong bleach scent but at least I knew they had been washed.

Punti positivi: Best hotel in Laredo, very clean and comfortable. Great place to stay.

Punti positivi: Clean, pretty good breakfast, close to interstate.

Punti negativi: Desk clerk, immature, took awhile to get her to the door at 11:15pm. Had to get security call and get her to the door. Acted like we were bothering her being there. We stop there alot since it is half way from NC to Laredo TX. Probaly will not be back.

Punti positivi: The clean rooms and the view with balcony.

Punti negativi: Heater was not working

Punti positivi: excellent location, we stay there twice yearly, will always come back!

Punti positivi: Beds nice and clean, tv channel variety is good, staff nice and helpful

Punti negativi: Room has a humidity smell, only three towels for four guest

Punti positivi: The rooms was large and clean and the view of the highway. Hotel employee from front desk she was very kind and attentive.

Punti negativi: Air conditioning is looud and blows dirrectly on one of the beds.

Punti positivi: Location

Punti negativi: Bed was terrible

Punti positivi: Nothing

Punti negativi: They checked me into a dirty room with pillows on the floor and hair in the tub and sink Blowdryer left out too Total mess

Punti positivi: Muy bien

Punti negativi: muy bien

Punti negativi: I have always gotten excellent service but for some reason that day the receptionist was rude and unfriendly. She seem bothered not even a hello or may I help you.

Punti positivi: Everything

Punti positivi: The pool

Punti negativi: The air conditioner doesn't work we report to the front desk and the didn't do anything!! I come back home and my home whith cold :(

Punti positivi: good parking, clean rooms

Punti negativi: i was taking a shower,and heard someone knock when i went to check there was a lady inside asking if i needed my dry cleaning done

Punti positivi: everything great!!!

Punti positivi: Staff was very courteous. Food is ok.

Punti negativi: The swimming pool

Punti positivi: the beds where very comfortable and my wife loved the tile floors.

Punti negativi: lobby/lounge area very bleak, needs more color and decor.

Punti positivi: Staff was very nice

Punti negativi: The trash cans didn’t have bags, it was a stay for 5 people and I only got 2 towels

Punti positivi: Breakfast included.

Punti negativi: No hot water. Gym was closed.

Punti positivi: The staff !! Breakfast!! Quiet place!! My favorite place to stay in Nuevo Laredo!!

Punti positivi: The precaution of the situation.

Punti negativi: Needed more service at the restaurant And I will recommend a bar

Punti positivi: it's pretty clean. location very close to walmart, movies, shops. free wifi. free breakfast.

Punti positivi: I like about this place is that is very clean and the housekeeping are very nice and do a great job.

Punti negativi: First of all I have stayed here a couple of times already and the same person has been there to attend me. She is no help at all when I got ther I arrived one hour early and she told me they didnt had rooms available . That day it was 104 degrees and she told me for me to go back in an hour while I had already paid. I drove for 45 minutes. I was exhausted I had told her that I was planning to arrive at 6am but that they didnt had that service time and they didnt give rooms that early but she was very rude and very bad customer service her name is Imelda Lu. And every time I stay in this place she always has the same rude attitude. I wish the owner of this place can change there management because even the manager from this place is very arrogant. I just happened to like this place because is closed to everything.

Punti positivi: Los empleados son serviciales y dispuestos a ayudar aunado a que está en un buen lugar

Punti negativi: En las dos ultimas ocasiones cuando eh llegado hay un olor a humedad. Aunque se dicipa dedpues de que el aire acondicionado seca el ambiente es un poco incómodo

Punti positivi: GREAT PRICE FOR THE ACCOMODATION, FREE BREAKFAST, NICE POOL, GOOD FRIENDLY SERVICE. ROOMS ARE NOT OVERLY EQUIPPED BUT YET VERY COMFORTABLE.

Punti positivi: Breakfast and location are great.

Punti negativi: The room smelled a bit like cigarettes

Punti positivi: 5-minutes from Boystown, zona de tolerance. Nice pool, friendly staff, safe parking. Couldn't be more pleased!

Punti positivi: Great room but you have to upgrade to a Deluxe if you want to get the ones that are like in the picutre.

Punti negativi: The receptionist was NEW and he charged me double for a restaurant order. He refused to listen to logic and did not return the amount that was charged DOUBLE to my credit card. WATCH OUT WHAT YOU ARE CHARGED ON YOUR CARD!! The manager refused to talk to me on the phone or in person because he was on lunch break!!!!!!!!!! Now I have to pay the international fees on my card for the extra charge!

Punti positivi: It was great! They had great breakfast a beautiful pool nice room I liked it a lot.

Punti negativi: No, not really, I'm not the biggest fan of out door rooms but it was still pretty nice.

Punti positivi: A small fridge would be great. No complaints at all.

Punti negativi: Not really

Punti positivi: Personale super cordiale e accomodante. Camere pulite. Posizione super comoda per coloro che visitano il consolato degli Stati Uniti

Punti negativi: La piscina è chiusa. Il cibo messicano è il peggiore che abbia mai mangiato al ristorante. La colazione non è gratuita. Non c'è aria condizionata Nella Lobby vicino alla reception. Il ristorante chiude 1 ora prima dell'orario di Apertura. Non ho mai visto il bar aperto nei 3 giorni in cui ero lì. Si suppone che sia aperto fino a tarda notte.

Punti positivi: Great hotel and customer service

Punti negativi: Everything was great

Punti negativi: The room where we stay was terrible.

Punti positivi: Food

Punti negativi: No me gusta activar la llave todos los dias

Punti positivi: Clean room, friendly staff, located close to the US Consulate.

Punti negativi: Ice machine has been broken for a few months, bar has also been closed for remodeling for a few months.

Punti positivi: The mattress was very comfy and the restroom super clean!

Punti negativi: Rugs need to be changed!

Punti positivi: Location

Punti negativi: Need a lot of maintenance, old rooms, pool doesn’t work, very basic and old gym, A/C didn’t work in room, shower with a lot of temperature changes and very few water amount....etc, etc, etc

Punti positivi: Personale e posizione

Punti negativi: La prima camera aveva un grande buco nella parete che avrebbe potuto essere più pulita. Il secondo letto doveva essere cambiato dopo essere passato in camera, c'erano molti capelli a letto. Le camere non hanno posto dove appendere i vestiti. Non c'è caffè in camera o in ufficio

Punti positivi: This hotel has recently been redecorated and the rooms were well above our expectation. Our smokers room was not at all smelly.

Punti positivi: The beds are very comfortable with the type of covers tgey use, I love that abiut th his hotel it rivals other hotels for comfortably

Punti negativi: Breakfast sucks lol

Punti positivi: clean hotel hot shower

Punti negativi: TV channels small selection

Punti positivi: The location was great and staff was very friendly even though some didn't speak English

Punti negativi: The rooms were not as clean as they could of been

Punti positivi: Super close to the Mall and practically every main street. Very comfortable beds, super clean spaces and very decent breakfast. The best thing was the staff, always attentive and even remembered our requests.

Punti negativi: Sadly our TV stopped working and it took a day for someone to come and check it out. The staff acted accordingly though and was very apologetic.

Punti positivi: Il servizio

Punti positivi: It was excelent the food was great abd we feel very confident and we enjoy it all the staff were nice n explain everything a very good experience

Punti negativi: We rent the room for 3 people and we always got towels for 2 n we always have to ask for more towels

Punti positivi: The advertisement was deceiving stating that breakfast was included with purchase and when got to hotel they did not honor their advertisement And charged for the breakfast.

Punti negativi: The hotel specially the room was too cold and there was no way to pick up the heater higher than 20o, the staff was rude when asked for questions or assistance, the breakfast was supposed to be included with the package and was charge for it. Not a 5 star hotel for sure.

Punti positivi: The watercan shower was nice. The bathroom was roomy. The mattress was comfortable

Punti negativi: Noise from other rooms or from the ballroom can be a problem. The toilet flush mechanism was broken, and they only half fixed it. There were two towels but no washcloth. Very basic television. No refrig, etc.

Punti positivi: Staff was good and good location

Punti negativi: I was not very clean the room smelled like cigarette. The bathroom sink was clogged and there was something that looked like dry old puke on the carpet.

Punti positivi: Good location, very clean room and confortable

Punti negativi: Nothing

Punti positivi: I like the location

Punti negativi: In summer is too hot

Punti positivi: Location

Punti negativi: No restaurant. Old. Musty.

Punti positivi: It's not a new hotel but the bed linens were clean. The bathroom clean and the air condition was cold. That's what's important to me. That's it's clean.

Punti negativi: For now, there's no breakfast.

Punti positivi: Loved the pool area and the first front desk employee, was helpful and nice.

Punti negativi: Room smelled like if there was mildew. The 2nd shift front desk employee, entered room “because that room wasn’t booked” I Had my receipt by the way. He knocked once and didn’t wait for me to open he barched in around 1:45 am. Frightening experience.

Punti positivi: Parking was good. Nice staff.

Punti negativi: The smell in the hallway was awful. Exposed wires throughout the hall, looked hideous. The rooms need updating and deep cleaning, especially during this covid time.

Punti positivi: Low price, cold air and breakfast. Close proximity to shopping and fitness centers too. Dont judge this book by its cover!

Punti positivi: It was cheap and in a good location

Punti negativi: It was marketed as a 3 1/2 Star hotel. That is a real stretch. I would call it a 2-Star hotel

Punti positivi: Clean rooms.

Punti negativi: When I told the young lady at checkout that i didn’t get a bath towel. She didn’t give no explanation, no apologies, no sympathy whatsoever. Very unprofessional .

Punti positivi: It had a working air conditioner

Punti negativi: It needs a lot of updates. Air conditioners in the hallways and elevators don''t work, cracks on the walls. Workers were friendly.

Punti positivi: Great pool area and nice staff not bad for the price

Punti positivi: Exelent customer service. Clean. Very quiet. And personal very attentive. Andhelfull

Punti positivi: Restaurant closed

Punti negativi: Dirty carpet in my room 714

Punti positivi: Comfortable and big, felt safe

Punti negativi: The hallway carpet smelt HORRIBLE, SMELKS LIKE DOG URINE OR CARPET FRESH. When I first opened my door to my room it smelt like cigarettes, but once AC was on it was ok

Punti positivi: Il miglior hotel in Nuevo Laredo

Punti negativi: Due to this outbreak all the staff at the hotel were very care and took extra measures to make sure that there guest were saff and well taken care of. Was very pleased with the way they handle this. Thank you all.

Punti positivi: More English channels and microwave

Punti negativi: The sink smell when you ran the water

Punti negativi: Always a pleasure staying here.

Punti negativi: Lo staff è stato per niente disponibile e antipatico, oltre a non parlare in inglese.

Punti positivi: We liked the costumers service.

Punti negativi: The breakfast isn’t too good. We think the facilities could be better.

Punti negativi: Great place. They really do care about the guests. I had a small issue in my room over over the week end and they quickly moved us to another room. That is good service! Everyone are very helpful!

Punti negativi: Breakfast was it ready at the allotted time.

Punti positivi: The location its very nice

Punti negativi: The air conditioner wasn’t working that much, it was barely cold in the room

Punti positivi: Location And availability.

Punti negativi: Needs updating everywhere.

Punti positivi: Location right down the street from job. Fairly quiet. Bed made for good sleeping.

Punti negativi: No breakfast due to virus. Not hotel fault.

Punti positivi: The pillows

Punti negativi: First room sinks, tub, and toilet clogged. When I was moved a saw sex workers leaving people's room and I found a sex toy on the floor behind the side table when I plugged my charger in.

Punti positivi: Park in front of room. Quiet. Denny’s in front.

Punti negativi: No breakfast do to vivid 19. Not hotel fault.

Punti positivi: Didn’t like the $300 deposit for locals

Punti negativi: Didn’t like the $300 deposit for locals

Punti positivi: Only the location

Punti negativi: Everything

Punti positivi: The location

Punti negativi: Rumpled bed, dirty sheets, bathtub has a big pink stain, and there was no soap for bathing.

Punti positivi: The beds were comfortable

Punti positivi: Nothing

Punti negativi: I was disgusted the sheet on the bed were damp smelly and dingy. I took two towels and laid them across the only chair in the room and slept in the chair . I was tired after having driven form El Paso . I asked to speak to the manager but was not in

Punti negativi: Bathroom lights do not work, All room dirty, A/C do not work well. Overall 2/10 for the room.

Punti negativi: It was OLD and outdated

Punti positivi: La pulizia

Punti negativi: Piscina era chiuso

Punti positivi: The location and the price was reasonable. It should be a good hotel to stay at when crossing from Mexico to US.

Punti negativi: I tried to cancel the reservation 30 minutes apart from the reservation due to a personal emergency and the staff told us that the Manager gave direct instructions that they MUST not cancel any reservation with no exception. I know they have the right to do it, but no flexibility at all does not help to the hotel. If I could give no stars for staff I would give none.

Punti positivi: Sleep , take a rest

Punti negativi: A lot of noise , lot of people , running , drinking , and making a lot of noice , all night.The hotel didn´t give us a double room , they only have single

Punti positivi: The staff was very helpfull. The bed was quite comfortable.

Punti negativi: Althought we requested a non-smoking room, it smelled a little like a smoking room.

Punti positivi: Hotel was clean.

Punti negativi: No breakfast just coffee and that´s it!

Punti positivi: the room was clean and comfortable, the attention was very good, a highly recommended hotel.

Punti positivi: After very careful consideration and review there is not one thing I can say I enjoyed during this stay.

Punti negativi: Being that it is a new building the lobby and the hallways were nice, they really didn't make it on room cleanliness!!

Punti positivi: It was nice and convenient

Punti negativi: No

Punti positivi: Comfortable

Punti negativi: I like the area

Punti positivi: It was near where I wanted to be at the time.

Punti negativi: It was unlighted until well after dark and no one was around while I tried to check into the hotel. The room had a security lock that was broken and I did not notice until late in the evening. The breakfast area was very small and no selection at all.

Punti positivi: location

Punti negativi: only 2 thin towels, no cups in the bathroom or anywhere else

Punti positivi: No breakfast.dissapointed.

Punti positivi: The staff was very friendly.

Punti positivi: The initial price given on booking.com is what brought me in.

Punti negativi: Once I arrived I found out that they do not honor what is said on the description. For the price in booking, they gave me an outdated room without a refrigerator and with a smoke detector that would not stop beeping. I had to pay an extra 10 dollars to get a renovated room that was decent.

Punti positivi: BadCustomer service the gentleman in for Treat us very racist towards me and my partner and didn’t want to provide us with that night at the hotel he was very rude I’m at the point was telling us signs and just to and just said to leave

Punti negativi: I’m at the point was telling us signs and just to and just said to leave

Punti positivi: Price

Punti negativi: No ice machine on property or glasses in room.

Punti positivi: Bed was comfortable

Punti negativi: No complaints