Wellington hotel vicini a Beehive

Punti positivi: It had great staff who were very friendly and helpful. In general good hotel but definitely not a 5 star hotel. 4 star would be more than enough for Soffitel Wellington.

Punti negativi: A deep cleaning is needed at rooms that I booked. There were flees in the room 808 which didn’t let my parent have comfortable stay. My mother left the hotel with a few bits on her skin. There were no tooth brush and toothpaste which is usually expected at 5 start hotels. Carpets also do need a deep cleaning. Rubbish and dust were visible at all corners and edges of the walls and carpets. The bedside speaker was turning on by itself at room 809. Mattress and pillows were so soft and gave me sever back & neck pain. Could not wait to leave the room as couldn’t sleep at nights on that very soft bed. The bed sheets were very low quality polyester and were creating noise at night with a little movement! The noise made me wake up every time I moved a bit.

Punti positivi: Nice ambience, friendly staff, good location

Punti negativi: Room Service is very overpriced

Punti positivi: Amazing location to the CBD. Beautiful rooms, very relaxing with outstanding staff on hand Would recommend to anyone, will be booking again soon

Punti negativi: Wasn’t a hair dyer in bathroom

Punti positivi: This property is beautiful.

Punti negativi: The drinks are over priced

Punti positivi: Il personale era super cordiale e accomodante. C'è un moderno e la camera in stile boutique, il personale molto volentieri cambiato la mia camera e ha reso il mio soggiorno piacevole. Le camere erano spaziose, con un letto molto comodo. Aveva anche una macchina per caffè espresso in camera!

Punti positivi: Staff gentile e cordiale. Camera molto ampia. Bagno pulito. Letto molto comodo. Vicino al Te Papa Mesuem. Un quarto d'ora a piedi dal centro. Colazione a buffet molto varia

Punti negativi: Niente. Se devo fare il pignolo, box doccia migliorabile per lo scolo acqua e qualche canale tv internazionale in più

Punti positivi: This is a nice hotel in a good location. the staff are friendly but somewhat ineffectual in relation to our issues. The room was spacious and the bed comfortable. the bathroom was generous and well appointed. There is a reasonable gym and a small lap pool

Punti negativi: We had a bad room: the air-conditioning did not work for all of the three nights we stayed there. So the nights were stuffy and had to leave a door open until the noise was too much. This room is right under the restaurant kitchen so we got a lot of floor noise especially at cleaning up time from 10 pm till after midnight and then again for breakfast in the morning. We know kitchens make noise so they can't be criticised but it was a bad choice to locate a room underneath. We did not eat there at all. There are many good restaurants nearby with prices and menus that are more attractive. I understand the hotel has been refurbished but I did not think for the price we should have had to discover the problems.

Punti positivi: Loved my stay as usual! The rooms are beautiful and so cosy!

Punti positivi: Comfortable and clean, warm and cozy

Punti negativi: We have been waiting for 3 hours to check-in

Punti negativi: House bar didn’t want to know us so we lelfiv had a lot better

Punti positivi: Friendliest welcome back from all the staff. Fantastic stay consistently.

Punti positivi: Amazing place to stay; facilities, room, cleanliness, overall quality of the property was beyond expectations. Stayed in Executive One Bedroom Apartment and was pleasantly surprised by everything.

Punti negativi: The staff experience could have been better, first staff member we encountered at reception mixed up our initial booking, then there was an issue with transactions which was not QT's fault, however the second staff member we dealt with could have been a little more empathetic as it was neither of our fault. On day of checkout we received a call advising it was meant to be an earlier checkout when I had already paid extra for late checkout - again I believe it may have been down to a mix up of bookings.

Punti positivi: Nice n comfy, looked after by the staff well.

Punti negativi: Bathroom had black hair In the tub, not exactly sparkling clean.. phone didn’t work for room service, breakfast the next day eggs were undercooked , couldn’t eat them. Wasn’t aware of the fee of parking until check out time.

Punti positivi: the location was excellent for the Te Papa museum, but a bit of a trek from other central facilities. the room was comfortable and well equipped.

Punti negativi: the harbour view room did have a limited view of the harbour, but mainly of the Te Papa museum, which is so vast it blocks much else out. We found the breakfast rather over-priced and pretentious - we had to ask for butter and, when it came, it was a tiny pat scarcely adequate for one, but in a tiny china container.

Punti positivi: Familiarity - I have been here before. High class with interesting decour in a vibrant city.

Punti negativi: The entrance from an "underground" car park does not do the hotel justice

Punti positivi: The decor is spectacular... the staff are very attentive and client focussed

Punti negativi: Nothing!!

Punti positivi: The walk in area, the corridors and the and the quietness are all good. The room was spacious.

Punti negativi: I thought a few of the staff on the counter lacked the quality of the hotel. They asked me me payment after i had made an internet booking/payment and nd were not as friendly/smile as the cost of the hotel would suggest.

Punti positivi: Had a very comfortable room.Good&close to other resturants &TePapa

Punti positivi: Very relaxing - staff very helpful. Will visit again!

Punti negativi: We were interupted early for room cleaning - esp when we were not checking out.

Punti positivi: Non avendo disponibilità di camera twin-bed hanno offerto upgrade a studio. Eccellente posizione. Buoni servizi.

Punti positivi: very good design, excellent location, very good comfort, gourmet restaurant. I strongly recommend it for the location and the comfort

Punti negativi: hotel staff needs improvement, they're not helpful at all

Punti positivi: The gorgeous foyer and art. The proximity to the pier, restaurants and shopping.

Punti negativi: The rooms didn't really match / were a step down from the first impression in the foyer.

Punti positivi: The atmosphere in the downstairs lobby, the convenient location the great room rate. The ground coffee I received on checking in.

Punti negativi: The cooking smells on the third floor, the shower - not strong enough.

Punti positivi: Staff so friendly and helpful.

Punti negativi: Coffee recieved at the desk was quite revolting....

Punti positivi: We appreciated the friendliness of the staff and the service they provide. We also enjoy the environment and location.

Punti positivi: Ottima posizione, personale gentile, belle vedute

Punti positivi: All'arrivo ci è stato fatto un upgrade gratuito e ci è stata assegnata una stanza con una meravigliosa vista sulla baia. Indubbiamente un albergo prevalentemente pensato per viaggi d'affari ma estremamente comodo sia per posizione che per parcheggio.

Punti negativi: La qualità della colazione potrebbe essere migliorata.

Punti negativi: The Vista suites are part of another building and do not have airconditioning. The rooms are small by todays standards. It was quite a warm day and night and the windows and door had to be opened. Given Wellington is so windy this has its drawbacks and especially noise overnight.

Punti positivi: Have been here several times, easy stay in Wellington.

Punti negativi: Advertised happy hour cocktails everywhere in the hotel, only to be told by the bar man happy hour cocktails did not exist only full price ones. Not a good policy, you can blame Covid for a lot of things but miss marketing is very poor.

Punti positivi: The receptionist when we arrived was excellent helping us with parking and information about our room. The room was very comfortable with a great bed and wonderful view of Wellington Harbour.

Punti positivi: We got in late off the ferry and the staff were so helpful and nice! Safe park for our car. Great clean spacious room, even had a fantastic view of the sea and oriental parade. Short walk into nightspots and restaurants. Very reasonable price too.

Punti negativi: Nothing, no complaints at all.

Punti positivi: Loved the view and the desk looking over it. Really sensational

Punti positivi: La location sulla baia a due passi dal museo Te Papa e per passeggiare andando verso Cuba Street passando per Courtenay Pl. Ampia scelta a colazione. Personale gentilissimo. Ottima climatizzazione.

Punti negativi: Wi-Fi scadente, bagno povero e non all’altezza della camera e della struttura.

Punti positivi: Lovely room with great view

Punti positivi: La posizione rispetto al centro città è perfetta.

Punti negativi: La colazione non è all'altezza del prezzo che viene proposto.

Punti positivi: Camera spaziosa, luminosa e ben accessoriata. Vista sul porto

Punti negativi: Hotel non nuovissimo ma comunque ben tenuto è molto pulito

Punti positivi: Excellent location. Easy walk in to the city. Deluxe room with a view of the harbour and city lights. Slightly away from the hustle and bustle of the inner city. Quiet room. Bed very comfortable. Recommend a short walk along oriental bay to beach babylon for dinner. The hotel restaurant was not open on monday and tuesday nights.

Punti negativi: Bedside clock alarm not deactivated and woke us at 4.30 am both mornings despite turning off and pulling plug out from the wall ( didnt think about the batteries!) Also slight smell from bathroom drain permeated room. On check out the staff did take off carparking charge when above commented on.

Punti positivi: The room, the view, the restaurant and the curtious staff

Punti negativi: Nothing

Punti positivi: The views from the room and it's proximity to the city.

Punti negativi: Bathroom though functional was a bit small.

Punti positivi: I enjoyed overlooking the boats in the marina, and seeing the city lights on the harbour at night.

Punti positivi: The service and friendly staff and special mention to reception and Sonia (restraunt am)

Punti negativi: The pillows in the room had no depth or support

Punti positivi: The staff were cooperaative and extremely helpful. Wonderful

Punti positivi: The room was excellent with a fantastic view over the bay, & very convenient for the retaurants.

Punti positivi: I liked the luxery and cleanliness of the room. The view was lovely and the vicinity to the city was convenient.

Punti negativi: There was no spa pool.

Punti positivi: The location is excellent and close to Courtney place with the nightlife. The staff were friendly and helpful. The views from the rooms were great.

Punti negativi: The quality was average, but the bathroon is poorly set up. It was impossible to turn the shower on without get wet. The water did not drain away prperly. The toweks were small.The room was warm but the hotel was quite cold.

Punti positivi: Excellent views across the bay, short walk to city center.

Punti negativi: The room should have had a safety deposit box, but didn't. I like to store my valuables, which couldn't.

Punti positivi: The location, view, balcony, bed, space,

Punti negativi: The coffee in the Dining room, I would like to have known about the small bar/coffee area, just outside the dining room initially as I would have used it.

Punti positivi: Clean, tidy, quiet and comfortable; room 407. Perfect location.

Punti negativi: 1 access card for 2 people; extremely unpractical considering a 4 nights stay. No response to a request for parking made 15 days ahead of our visit. Negative response (email) on the day of our arrival. No preferential fees with Wilson Parking either.

Punti positivi: Perfect location. Clean and tidy. Asked for quiet room and it was very quiet.

Punti negativi: i booked a car park and was told that there was not one when we arrived. We have a new car so it was important to us to park it off the street. The receptionist did try to find one for us with no luck. i explained i booked one and showed him my email and i said i would not have booked the room if they had told me there would not have been one available. another member of staff came along and found us a car park because he knew a workman was leaving. Unable to have a bath due to the knob to allow the flow of water from the shower to the bath was broken off and it would take too long for the bath to fill from the shower and get cold in the process. Did not say anything at the time because when we discovered it we had already settled in. Room 404.

Punti positivi: Posizione estremamente comoda per girare la città. Camera molto spaziosa

Punti negativi: Parcheggio non agevole al di fuori della struttura. Quello interno non a buon mercato.

Punti negativi: Letto piccolo colazione non all’altezza del livello del hotel Assenza cambio carta igienica nel bagno

Punti positivi: Great location, smooth check-in and -out, good room with all we needed, albeit the small city hotel-type room, and good shower. Staff were friendly and very efficient. Worked well for a night prior to catching the Interislander Ferry, close to restaurants on Cuba St and around.

Punti negativi: Accepting space limitations, nothing really.

Punti positivi: Handy for an overnight stay in town for work. Good access to the terrace and lambton quay

Punti positivi: Location was great

Punti negativi: I was hoping for a meal - no food available or anything open locally

Punti positivi: Location

Punti negativi: Cleanliness, chipped paint and you could hear water draining through the wall

Punti positivi: ottimi servizi, pulizia in generale ,comfort e ordine.

Punti negativi: Impossibile avere una seconda chiave, ma la luce in camera, l'ascensore, perfino le porte delle scale la richiedono: bisogna muoversi sempre assieme. Bagno microscopico, camera grande ma assurda, col bocchettone dell aria condizionata a 30 cm dalla testiera del letto, quindi inutilizzabile

Punti positivi: Bella camera e bel bagno. Sono piuttosto esigente per i bagni - questo era bello.

Punti negativi: Ci sono stato solo per una notte. Non ho trovato lati negativi.

Punti positivi: The location was perfect. The room was clean and the beds are very comfortable.

Punti negativi: We interacted with 2 staff members from the front desk. One was incredibly helpful and kind. The other was rude and acted as though we were just 'stupid tourists' despite the fact that I would imagine a lot of their business is from tourism. When we valet parked our car, they required that we go down to get our luggage from the vehicle and then had to walk back up the ramp against traffic - very odd considering we paid $34 for one night of parking. Then, seeing how we are not from NZ, and discussed our travels, we were not aware that we had to put our card into this slot near the door to engage any power. This was not obvious to us, and it is not customary in hotels in the US. When we called down to ask if they had an idea why our AC wasn't working, the woman (who also worked with us at the front desk) was clearly irritated with us and acted as though we were idiots. While this seems like a small collection of interactions, it left a very poor taste in my mouth in regards to my stay at Novotel Wellington.

Punti positivi: Liked children size meals for breakfast It was tasty too

Punti positivi: Room was clean and staff were great, friendly and accomodating

Punti negativi: Lacks any facilities, no pool, not even a laundry to do some washing. Sent down the road to their sister hotel the Ibis with bags of washing was not something I was going to bother doing.

Punti positivi: The staff were so friendly and helpful and went above and beyond

Punti negativi: Everything too marks!

Punti positivi: The staff were very friendly and the elevator to Lambton Quay is brilliant.

Punti negativi: Two power points didn't work in the room and for the amount we paid I thought we would have a bigger bathroom. But overall, I enjoyed it.

Punti positivi: Just awesome..very clean and neat facility. Even Caucas staff were excellent and very friendly.

Punti negativi: Everything was excellent

Punti positivi: Fantastic and friendly staff on arrival and departure. Great communication and very willing to help.

Punti positivi: The stay was fine and the staff were very accommodating. When we wanted more towels for the room, they responded immediately.

Punti negativi: The breakfast although it was cooked well, the quality of the food was unacceptable. I would think that the food brands were of a cheaper variety. Also, on the last morning of our stay, we advised the front desk that we were going to be a little late for our prepaid breakfast. We were assured that breakfast would carry on until 10:30am. On our arrival for breakfast at 10:05am, we were informed that breakfast had finished. On complaining to the front desk, there was no acceptable reply to us and we were informed that our free breakfast had to be paid for, as it was part of a package deal. Not acceptable to us, as we have had numerous and enjoyable stays at Novotel hotels. We are thinking that our next stay in Wellington, will not be at Novotel.

Punti positivi: Good location, nice and clean, comfortable beds, great breakfast included in the price. Excellent value for money.

Punti positivi: The location was fantastic and the quick access to Lambton Quay very convenient. Only had a little contact with the staff, but they were very helpful and courteous.

Punti negativi: As a woman, a little thing like the hair dryer can make a big difference; Trying to dry/style my hair with the Novotel's tiny fitted model that had only 1 speed/heat and had to be operated by holding the button down was very frustrating. Two of the top priorities for women in a hotel room are good lighting and mirror position for make-up and a decent hairdryer. All hotels seem to be the same in this respect and yet it's a small thing that could easily make you stand out from the others.

Punti positivi: Staff were okay. It is very central to getting around in Wellington.

Punti negativi: I have stayed here on 2 previous occasions with family and it was great. However this stay on my own there was no free breakfast as I had apparently booked on the wrong website to get this and I froze in the room despite car5rying out the insructions to change the temperature.

Punti positivi: the staff were friendly

Punti negativi: I didn't get the room I booked and paid for - and ended up sleeping on a sofa bed

Punti positivi: Proximity to everything ie tsb Arena, train station, shopping

Punti positivi: Great having lift access down to Quay

Punti negativi: The bath was small.

Punti positivi: Good value for money, in particular the restaurant has a great deal for dinner for 2 people. Very clean, comfortable rooms and the staff were very friendly.

Punti positivi: Helpful and courteous staff

Punti positivi: The positive attitude of all staff made one feel most welcome. The room was comfortable, clean and very quiet. The breakfast was excellent. I found the lift down to Lambton Quay really useful.

Punti positivi: The staff were friendly and informative about the surrounding area. The rooms were well presented and clean. There was no outside noise and the room had a decent view of the harbour. Overall it was a nice, comfortable stay and good value for money.