Wellington hotel vicini a Antico edificio del Governo

Punti positivi: La posizione dell'hotel era molto bella e il personale era molto cordiale e accogliente!

Punti positivi: Le camere sono pulite, spaziose e i bagni I letti erano incredibilmente comodi Il personale, da cima a fondo era estremamente gentile e disponibile. Rappresentano la frase "servizio con un sorriso."

Punti positivi: Hotel fantastico... vasca grande per 2 persone, 2 teste della doccia... In una fantastica posizione nel centro cittadino.

Punti positivi: Posizione molto comoda a Wellington per raggiungere tutte le zone della città, la professionalità e la conoscenza del personale erano eccellenti.

Punti negativi: Niente.

Punti positivi: Tutto perfetto, ottima posizione, ortimo staff ed ottimo hotel. Peccato che la piscina fosse chiusa.

Punti negativi: La piscina chiusa

Punti positivi: Good location, great concierge!!!

Punti negativi: Dirty! Not clean suite!

Punti positivi: Location and awesome staff

Punti positivi: The location is great, with access to harbour facilities. The hotel itself is well appointed and comfortable. With one minor correction, service was excellent. And on the minor point, the hotel went to great lengths to resolve the issue.

Punti negativi: Nothing in particular.

Punti positivi: Location and the pool

Punti negativi: It was quiet dirty the hallway outside our room was covered in paper etc Their was blood on our room curtains and there was no information on the room we had to ring for every query .some of the lifts didn’t work The staff were very friendly

Punti negativi: Only 1 chair in room could have done with 2 arm chairs.

Punti positivi: Location & the executive lounge

Punti negativi: Bathrooms need an update

Punti positivi: Staff where exceptionally helpful and allowed me to feel comfortable and safe as I was travelling alone

Punti positivi: The gym and pool facilities were great, very clean and the gym staff were friendly and attentive.

Punti negativi: I found the administration around my booking very poor. I ended up spending too much of my time reconfirming things I'd already told the staff about my booking and the cost. Generally I found the service of the staff poor given the quality of the hotel - I get much better and responsive service from other quality hotels.

Punti positivi: Very Friendly Stff, nothing to much trouble for the few staff we had to deal with directly. Excellent help from the concierge desk!!!

Punti positivi: The location for shopping, and closeness to the waterfront, particularly the Queens Wharf bars and restaurants, can't be beat. The proximity to the harbour also means attractions such as Te Papa museum are a short pleasant stroll away along the waterfront. The hotel itself is getting on in years now, but still offers quiet, comfortable accommodation with a touch of class.

Punti negativi: We booked for two separate stays of two and four nights a number of months prior to our trip and were disappointed to find that the entire cost of both stays was deducted from our credit card about two months prior to us actually staying there.

Punti positivi: excellent hotel,close to attractions and city centre

Punti positivi: The staff in the Club Lounge were very good, especially Nina. Food quality and presentation in Chameleon Restaurant was excellent. The hotel is centrally located relative to commercial activities, shops and public transport. Underground parking and a guest laundry in the same building is a plus.

Punti negativi: It is now getting quite tired/dated and in need of refurbishment. Attentativeness of waiters in Chameleon Restaurant could be improved. The lack of a fine dining restaurant separate from the general lobby area detracts from the dining experience. It was disappointing that the bed turn down service did not occur on 2 out of the 7 nights of our stay.

Punti positivi: concierge was excellent and helpful.

Punti negativi: The difference between complaint and not liking something is so fine as to make this impossible to answer. My name incidentally is prosaicly John Walker

Punti positivi: The room it self was good however I can not believe how the hotle is old and bathrooms are very bad unbelievable. I do not recommend any one to go to this hotle and Bolton is really perfect, no way to compare between them.

Punti negativi: The hotel services do not match the name of this hotel because in other countries inter means something very luxurial but that one is very far from being like that. the bathroom was very poor and old and not clean

Punti positivi: The bed was incredibly comfortable! They had very lovely staff and you had everything available to you.

Punti negativi: No view but that was no biggy

Punti positivi: Il personale era super cordiale e accomodante. C'è un moderno e la camera in stile boutique, il personale molto volentieri cambiato la mia camera e ha reso il mio soggiorno piacevole. Le camere erano spaziose, con un letto molto comodo. Aveva anche una macchina per caffè espresso in camera!

Punti positivi: Bedroom Suite was excellent and location is central.

Punti negativi: The breakfast on the first morning was rather chaotic although the limited number of staff did their level best.

Punti positivi: Staff gentile e cordiale. Camera molto ampia. Bagno pulito. Letto molto comodo. Vicino al Te Papa Mesuem. Un quarto d'ora a piedi dal centro. Colazione a buffet molto varia

Punti negativi: Niente. Se devo fare il pignolo, box doccia migliorabile per lo scolo acqua e qualche canale tv internazionale in più

Punti negativi: Breakfast is still sold as a buffet when booking online, yet the breakfast is a la carte. This was a little disappointing

Punti positivi: Excellent staff and service. Kinky decor.

Punti negativi: We tried to book a car park online and they never responded. However we did get a park.

Punti positivi: Cool vibe and friendly staff

Punti negativi: The sauna and gym area was a strange layout , which put me off using it. Paid $30 for a bowl of museli :(

Punti positivi: This is a nice hotel in a good location. the staff are friendly but somewhat ineffectual in relation to our issues. The room was spacious and the bed comfortable. the bathroom was generous and well appointed. There is a reasonable gym and a small lap pool

Punti negativi: We had a bad room: the air-conditioning did not work for all of the three nights we stayed there. So the nights were stuffy and had to leave a door open until the noise was too much. This room is right under the restaurant kitchen so we got a lot of floor noise especially at cleaning up time from 10 pm till after midnight and then again for breakfast in the morning. We know kitchens make noise so they can't be criticised but it was a bad choice to locate a room underneath. We did not eat there at all. There are many good restaurants nearby with prices and menus that are more attractive. I understand the hotel has been refurbished but I did not think for the price we should have had to discover the problems.

Punti negativi: Service was poor - never available Half the facilities weren’t available (restaurant and bar) Didnt offer to get item that weren’t available Didn’t know price of basic foyer services For a five star - appalling

Punti positivi: Quick and easy check in and check out even very early morning departure

Punti positivi: the location was excellent for the Te Papa museum, but a bit of a trek from other central facilities. the room was comfortable and well equipped.

Punti negativi: the harbour view room did have a limited view of the harbour, but mainly of the Te Papa museum, which is so vast it blocks much else out. We found the breakfast rather over-priced and pretentious - we had to ask for butter and, when it came, it was a tiny pat scarcely adequate for one, but in a tiny china container.

Punti positivi: Familiarity - I have been here before. High class with interesting decour in a vibrant city.

Punti negativi: The entrance from an "underground" car park does not do the hotel justice

Punti positivi: The decor is spectacular... the staff are very attentive and client focussed

Punti negativi: Nothing!!

Punti positivi: The walk in area, the corridors and the and the quietness are all good. The room was spacious.

Punti negativi: I thought a few of the staff on the counter lacked the quality of the hotel. They asked me me payment after i had made an internet booking/payment and nd were not as friendly/smile as the cost of the hotel would suggest.

Punti positivi: Had a very comfortable room.Good&close to other resturants &TePapa

Punti positivi: Very relaxing - staff very helpful. Will visit again!

Punti negativi: We were interupted early for room cleaning - esp when we were not checking out.

Punti positivi: Non avendo disponibilità di camera twin-bed hanno offerto upgrade a studio. Eccellente posizione. Buoni servizi.

Punti positivi: very good design, excellent location, very good comfort, gourmet restaurant. I strongly recommend it for the location and the comfort

Punti negativi: hotel staff needs improvement, they're not helpful at all

Punti positivi: The gorgeous foyer and art. The proximity to the pier, restaurants and shopping.

Punti negativi: The rooms didn't really match / were a step down from the first impression in the foyer.

Punti positivi: The atmosphere in the downstairs lobby, the convenient location the great room rate. The ground coffee I received on checking in.

Punti negativi: The cooking smells on the third floor, the shower - not strong enough.

Punti positivi: Staff so friendly and helpful.

Punti negativi: Coffee recieved at the desk was quite revolting....

Punti positivi: We appreciated the friendliness of the staff and the service they provide. We also enjoy the environment and location.

Punti positivi: Ottima posizione, personale gentile, belle vedute

Punti positivi: All'arrivo ci è stato fatto un upgrade gratuito e ci è stata assegnata una stanza con una meravigliosa vista sulla baia. Indubbiamente un albergo prevalentemente pensato per viaggi d'affari ma estremamente comodo sia per posizione che per parcheggio.

Punti negativi: La qualità della colazione potrebbe essere migliorata.

Punti negativi: The Vista suites are part of another building and do not have airconditioning. The rooms are small by todays standards. It was quite a warm day and night and the windows and door had to be opened. Given Wellington is so windy this has its drawbacks and especially noise overnight.

Punti negativi: We were not told the restaurant would be closed 2 of the 3 nights we were there. If we had known if advance we would have stayed somewhere else.

Punti positivi: Amazing view. Super quiet. Lovely reception and easy in and out. Parking across the road was the cheapest option

Punti positivi: La location sulla baia a due passi dal museo Te Papa e per passeggiare andando verso Cuba Street passando per Courtenay Pl. Ampia scelta a colazione. Personale gentilissimo. Ottima climatizzazione.

Punti negativi: Wi-Fi scadente, bagno povero e non all’altezza della camera e della struttura.

Punti positivi: La posizione rispetto al centro città è perfetta.

Punti negativi: La colazione non è all'altezza del prezzo che viene proposto.

Punti positivi: Camera spaziosa, luminosa e ben accessoriata. Vista sul porto

Punti negativi: Hotel non nuovissimo ma comunque ben tenuto è molto pulito

Punti positivi: Easy access to te papa, shops

Punti positivi: The room, the view, the restaurant and the curtious staff

Punti negativi: Nothing

Punti positivi: The views from the room and it's proximity to the city.

Punti negativi: Bathroom though functional was a bit small.

Punti positivi: I enjoyed overlooking the boats in the marina, and seeing the city lights on the harbour at night.

Punti positivi: The service and friendly staff and special mention to reception and Sonia (restraunt am)

Punti negativi: The pillows in the room had no depth or support

Punti positivi: The staff were cooperaative and extremely helpful. Wonderful

Punti positivi: The room was excellent with a fantastic view over the bay, & very convenient for the retaurants.

Punti positivi: I liked the luxery and cleanliness of the room. The view was lovely and the vicinity to the city was convenient.

Punti negativi: There was no spa pool.

Punti positivi: The location is excellent and close to Courtney place with the nightlife. The staff were friendly and helpful. The views from the rooms were great.

Punti negativi: The quality was average, but the bathroon is poorly set up. It was impossible to turn the shower on without get wet. The water did not drain away prperly. The toweks were small.The room was warm but the hotel was quite cold.

Punti positivi: Excellent views across the bay, short walk to city center.

Punti negativi: The room should have had a safety deposit box, but didn't. I like to store my valuables, which couldn't.

Punti positivi: The location, view, balcony, bed, space,

Punti negativi: The coffee in the Dining room, I would like to have known about the small bar/coffee area, just outside the dining room initially as I would have used it.

Punti positivi: Great location and friendly staff

Punti negativi: The room was absolutely tiny - definitely not enough room for two people and should be sold as a single room

Punti positivi: Posizione estremamente comoda per girare la città. Camera molto spaziosa

Punti negativi: Parcheggio non agevole al di fuori della struttura. Quello interno non a buon mercato.

Punti negativi: Letto piccolo colazione non all’altezza del livello del hotel Assenza cambio carta igienica nel bagno

Punti positivi: Great location, smooth check-in and -out, good room with all we needed, albeit the small city hotel-type room, and good shower. Staff were friendly and very efficient. Worked well for a night prior to catching the Interislander Ferry, close to restaurants on Cuba St and around.

Punti negativi: Accepting space limitations, nothing really.

Punti positivi: Handy for an overnight stay in town for work. Good access to the terrace and lambton quay

Punti positivi: Location was great

Punti negativi: I was hoping for a meal - no food available or anything open locally

Punti positivi: Location

Punti negativi: Cleanliness, chipped paint and you could hear water draining through the wall

Punti positivi: ottimi servizi, pulizia in generale ,comfort e ordine.

Punti negativi: Impossibile avere una seconda chiave, ma la luce in camera, l'ascensore, perfino le porte delle scale la richiedono: bisogna muoversi sempre assieme. Bagno microscopico, camera grande ma assurda, col bocchettone dell aria condizionata a 30 cm dalla testiera del letto, quindi inutilizzabile

Punti positivi: Bella camera e bel bagno. Sono piuttosto esigente per i bagni - questo era bello.

Punti negativi: Ci sono stato solo per una notte. Non ho trovato lati negativi.

Punti positivi: Nice comfortable room with good shower ..would like to be able to control heat and ventilation which was a bit uncomfortable at times .

Punti negativi: Loud stereo in adjacent building annoying. Parking very difficult and expensive

Punti positivi: The location was perfect. The room was clean and the beds are very comfortable.

Punti negativi: We interacted with 2 staff members from the front desk. One was incredibly helpful and kind. The other was rude and acted as though we were just 'stupid tourists' despite the fact that I would imagine a lot of their business is from tourism. When we valet parked our car, they required that we go down to get our luggage from the vehicle and then had to walk back up the ramp against traffic - very odd considering we paid $34 for one night of parking. Then, seeing how we are not from NZ, and discussed our travels, we were not aware that we had to put our card into this slot near the door to engage any power. This was not obvious to us, and it is not customary in hotels in the US. When we called down to ask if they had an idea why our AC wasn't working, the woman (who also worked with us at the front desk) was clearly irritated with us and acted as though we were idiots. While this seems like a small collection of interactions, it left a very poor taste in my mouth in regards to my stay at Novotel Wellington.

Punti positivi: Hotel location is great being very close to CBD tourist hub and restaurants

Punti positivi: Just about everything. The pillows were excellent, the view and bathroom was great

Punti negativi: The bed was very soft and actually uncomfortable. We asked that it be replaced but they forgot.

Punti positivi: I liked the room, the view and the restaurant.

Punti negativi: The lift leading to and from the car park.. one was out of use, so it was SUPER slow and annoying,

Punti positivi: THE BEDS!! they are just so comfy

Punti negativi: The staff lady at the front when we arrived was quite rude

Punti positivi: Room was clean and staff were great, friendly and accomodating

Punti negativi: Lacks any facilities, no pool, not even a laundry to do some washing. Sent down the road to their sister hotel the Ibis with bags of washing was not something I was going to bother doing.

Punti positivi: Good location, nice and clean, comfortable beds, great breakfast included in the price. Excellent value for money.

Punti positivi: The location was fantastic and the quick access to Lambton Quay very convenient. Only had a little contact with the staff, but they were very helpful and courteous.

Punti negativi: As a woman, a little thing like the hair dryer can make a big difference; Trying to dry/style my hair with the Novotel's tiny fitted model that had only 1 speed/heat and had to be operated by holding the button down was very frustrating. Two of the top priorities for women in a hotel room are good lighting and mirror position for make-up and a decent hairdryer. All hotels seem to be the same in this respect and yet it's a small thing that could easily make you stand out from the others.

Punti positivi: Staff were okay. It is very central to getting around in Wellington.

Punti negativi: I have stayed here on 2 previous occasions with family and it was great. However this stay on my own there was no free breakfast as I had apparently booked on the wrong website to get this and I froze in the room despite car5rying out the insructions to change the temperature.

Punti positivi: the staff were friendly

Punti negativi: I didn't get the room I booked and paid for - and ended up sleeping on a sofa bed

Punti positivi: Proximity to everything ie tsb Arena, train station, shopping

Punti positivi: Great having lift access down to Quay

Punti negativi: The bath was small.

Punti positivi: Good value for money, in particular the restaurant has a great deal for dinner for 2 people. Very clean, comfortable rooms and the staff were very friendly.

Punti positivi: Helpful and courteous staff

Punti positivi: The positive attitude of all staff made one feel most welcome. The room was comfortable, clean and very quiet. The breakfast was excellent. I found the lift down to Lambton Quay really useful.

Punti positivi: The staff were friendly and informative about the surrounding area. The rooms were well presented and clean. There was no outside noise and the room had a decent view of the harbour. Overall it was a nice, comfortable stay and good value for money.

Punti positivi: La posizione era fantastica

Punti negativi: Potete dire che è vecchio con i sensi economici renderlo più nuovo di sguardo

Punti positivi: Breakfast was amazing. Room felt very dated. The air con/heater wasnt good so quite cold

Punti negativi: Too cold. A little old

Punti positivi: La colazione effettivamente è ricca e buona. La posizione è ottima.

Punti negativi: Purtroppo anche se l'albergo è dotato di parcheggio ci hanno fatto lasciare la macchina ad un parcheggio vicino al costo di 30 dollari, non un ottimo servizio per un grande albergo. Le camere sono davvero molto piccole, a noi oltretutto ce ne è capitata una con l'affaccio sulla corte interna, davvero triste come vista. La ventola del condizionatore era davvero rumorosissima, tanto da farci desistere dall'accenderla. Minibar totalmente assente, bagno davvero bruttino.

Punti positivi: Location was great

Punti negativi: A bit old fashioned interior

Punti negativi: Rooms where out dated.

Punti negativi: Description of parking needed to have the height limit. We found it very hard to park the ute in the parking as the parking spots were not assigned and the spaces closer to the walls were very small.

Punti positivi: Staff were great, very friendly, helpful and personable.

Punti negativi: Some of the adjoining rooms were quite noisy.

Punti positivi: Proximity to most of the places we wanted to visit.

Punti negativi: Moving beds, makesure they are perminently stationary after cleaning. Family room should have items in 4s not as if it was a couple staying 4glasses, 4cups, 4face towels, toiletries. Pillows not comfortable, too big for kids. Staff must speak to all clients checking how they feel about food not choosen few, must 2 jars of milk one cold and one warm.

Punti positivi: Posizione e silenzio Gentilezza cameriere al piano

Punti negativi: Colazione sempre uguale; pane, salumi e formaggi di bassa qualità

Punti positivi: We loved that the Ibis was central - was easy to walk to Cuba, Train station or along the viaduct to get to Te Papa. There were a number of restaurants around us. The room was all we needed for our stay - beds were comfy, room was quiet, bathroom was always clean. We always came back to a clean room, fresh towels and new bathroom supplies. Staff were super friendly and accommodating.

Punti negativi: Maybe some hooks to hang jackets on the wall, but other than that it was perfect

Punti positivi: Found the location was great, easy to find our way around from being based there. Staff friendly and helpfull.

Punti negativi: The shower could have been cleaner when standing in there looking at the door on the left there was black mould. Room 317

Punti positivi: All was fine, but was a little disappointed with the size of the room.