Chase Suite Hotel Tampa

Poor customer service

Punti negativi: Poor service Rude employee

Avoid this place at all costs

Punti positivi: price

Punti negativi: Complex was filthy and the rooms were dirty and in need of significant maintenance.

Punti positivi: Close to the airport, freeways, and various restaurants.

Punti negativi: Had a problem with small black specks that was confirmed as fleas in my room. Had to be moved from one room to another and had to have that room sprayed. No comps on anything but beautiful view and fun happy hour.

Punti positivi: Nothing this was a terrible stay. No one Answered the phone at the front desk after calling from the airport for 20min. And then when I booked a shuttle for the next morning they lost the reservation and I had to pay for another cab. Very frustrating.

Punti negativi: My room was filthy, there was paint chipping off the wall, a half used bar of soap stuck in the drain to the tub. The closet doors where broken and rusted. the fuse box was broken and the deadbolt only worked when you slammed the door to the room.

Punti negativi: Horrible experience, room flooded 1st night. Negative and unprofessional response from manager/ front desk. Front desk clerk complained about management not caring about facility or clients. Highly disappointed!!!

Punti negativi: Toilet was broken. Dirty room. No shampoo or conditioner. There were people gambling outside of my room until like 4 AM