Furama Riverfront

Punti positivi: Not so much

Punti negativi: The hotel didn't keep the room for my booking, and when we arrived the reception and been told that there is no twin rooms left, they DOWNGRADE our booking to a lower level twin room with almost no window. The swimming pool is not clean at all!

Punti positivi: Overall efficiency of checking in /out

Punti negativi: This is a large hotel and I did not feel the service was personal.

Punti positivi: Good city view.

Punti negativi: The shower was broken. Had to keep hand on water control knob for water to flow continuously throughout shower. Bath tub looking worn & chip. Sink cracked. Did not meet my expectation for the price I paid.

Punti negativi: Service. Impossible to get good information from the front-desk staff. Concierge-training desperately needed. The hotel 'nickel & dimes' you. No free wifi option, not even in the business center to print boarding passes or check reservations!

I would not stay at this hotel again.

Punti positivi: The hotel was in a good to excellent location.

Punti negativi: The room smelled of smoke, had stained carpets, worn out furniture, and generally needed better housekeeping and updating.