Recensioni ospiti
-
Tutte le recensioni
-
Coppie
-
Famiglie
-
Business
-
Viaggiatori solitari
Valutazione complessiva
-
8.6 "C'era una buona atmosfera."8.6 "86% ha detto che era un
hotel con stile ." 10.0 "Al 100%è piaciuto l'ingresso della hall ." 10.0 "A 100% degli ospitiè piaciuta l'atmosfera gradevole ." -
8.3 "Servizio eccellente."9.4 "Il 94% pensa che lo
staff sia molto gentile ." 8.5 "Il 85% pensa che ilservizio sia molto professionale ." 7.3 "Il 73% considera lostaff della reception eccellente ." 9.0 "90% degli ospiti è statofelice con il servizio navetta ." 7.0 "70% degli ospiti è rimastosorpreso del servizio di parcheggio ." -
8.3 "La posizione è eccellente."10.0 "100%
ha gradito i ristoranti e i bar ." -
6.3 "Le camere sono accettabili."6.7 "
I letti sono accettabili per il 67%." 5.6 "Il 56% ha detto che lavista è così così ." 6.7 "Il 67% ritiene cheil bagno è sufficientemente grande ." -
5.5 "La colazione è mediocre."
-
4.9 "Livello sotto la media."
-
4.0 "Internet scarso."
Valutazione complessiva
-
8.7 "C'era una buona atmosfera."
-
8.6 "Servizio eccellente."9.6 "Il 96% pensa che lo
staff sia molto gentile ." 9.2 "92% degli ospiti è statofelice con il servizio navetta ." 7.4 "Il 74% considera lostaff della reception eccellente ." -
8.1 "La posizione è eccellente."
-
6.2 "Le camere sono accettabili."6.8 "
I letti sono accettabili per il 68%." -
5.5 "La colazione è mediocre."
-
5.1 "Livello medio."
Valutazione complessiva
-
7.8 "Posizione buona."
-
7.7 "Buon servizio."9.3 "Il 93% pensa che lo
staff sia molto gentile ." -
7.3 "Pulizie buone."
-
6.9 "Comfort nella media."6.3 "
I letti sono accettabili per il 63%." -
5.9 "Le camere sono accettabili."6.3 "
I letti sono accettabili per il 63%." -
5.3 "La piscina è nella media."
Valutazione complessiva
-
8.6 "Servizio eccellente."9.5 "Il 95% pensa che lo
staff sia molto gentile ." -
8.1 "La posizione è eccellente."
-
7.4 "Pulizie buone."7.2 "72% degli ospiti afferma che
le camere sono pulite ." -
7.3 "Ottimo comfort."
-
6.1 "Le camere sono accettabili."
Valutazione complessiva
-
8.6 "Servizio eccellente."9.5 "Il 95% pensa che lo
staff sia molto gentile ." -
7.3 "Ottimo comfort."
-
6.6 "Le camere sono accettabili."
Recensioni recenti
- Tutte le recensioni
- Positive
- Neutrali
- Negative
-
6.2recensione da
The room itself was nice and pretty clean. Could have got that at La Quinta for cheaper though. Hallways smelled bad, front desk staff unfriendly, $7 for parking, $11 for breakfast, bad coffee
-
8.5recensione da
Friendly and welcoming staff The charge for parking. The noise coming from the pipes in the hotel. At 4am every morning the toilet would make this loud sqealing sound that scared me out of my sleep. I had to get out of bed just to flush it and make it stop
-
10.0recensione da
Close to Boardwalk. Very clean and comfy beds. Breakfast was not included.
-
10.0recensione da
Great location!
-
5.1recensione da
The hotel itself was really nice. The beds were comfy and shower was clean. The front desk apparently had some issues with late checkouts from the previous night. My kayak check in stated my room would be ready at 3:00 even though the hotel had stated their check-in time was 4:00. We got to the hotel at 3:10 and found out that none of our rooms were ready and that all they could guarantee would be a room before MIDNIGHT and if they could get us a room at that time, they would refund our money. They had no kind of "waiting list" ready or procedure on how to take care of us in an oderly fashion. I was actually told to "just go to the bar area and ill come find you". I later found out that people were putting their names down with some of the other customer service representatives so I got back in line and was now 5th in line. They actually did get us into our rooms around 4:45 or 5 but they could use a refresher course on customer service!
-
3.6recensione da
i didnt like that when the house keeping cleaned the room they folded the old towels and put them back and didnt give us new towels, and when the beds were done they didnt change the sheets out with new sheets and one bed got made but the other one didnt due to items being on the bed which coulda been moved and put back. there was also a note explaining y the bed wasnt made.
-
4.0recensione da
The location was perfect for quick access to the interstate and the parkway in Shreveport. We needed a room for the weekend because of business events. We had stayed at this property several times before, but not within the last 3 years. The 4th floor hall was filthy with trash and dirt. In the room, the TV remote would not work until my husband fixed it. There was no hot water even after asking for maintenance to address the issue; water could best be described as almost lukewarm before maintenance call and lukewarm after maintenance addressed it. The door to the room was crooked on its frame and would not close unless shoved with a shoulder; the door (Room 416) had marks on it where a crowbar or hammer claw had been used on it. Doors on dressers stood open; when pushed closed, they would slide back out. The lamp was broken with live electrical wires exposed at the base which was a critical safety issue. We explained all this and more to the manager before we checked out after the first night and went to another Hilton property across the river in Bossier City.
-
9.0recensione da
I enjoyed the alternative staff and the shuttle to the boardwalk and casinos. Did not care for the congestion of the cars for loading and unloading guests, and having to cross major street to get to cars in the parking garage. A crosswalk would be great!
-
8.0recensione da
Check-in was very simple and fast! The valet cew was wonderful-very polite, friendly, and helpful! The entire 'vibe' from the hotel was wonderful! I will definitely stay again and recommend the hotel to anyone that I know! I checked-out on Sunday Aug.22,2010 (today is Aug.25)...I was charged an additional $100 (total) in deposits and have only received half of that back...I'm being patient!
-
6.7recensione da
It was clean, quiet, and well-located. We thoroughly enjoyed our stay.
-
8.5recensione da
Friendly and welcoming staff The charge for parking. The noise coming from the pipes in the hotel. At 4am every morning the toilet would make this loud sqealing sound that scared me out of my sleep. I had to get out of bed just to flush it and make it stop
-
10.0recensione da
Close to Boardwalk. Very clean and comfy beds. Breakfast was not included.
-
10.0recensione da
Great location!
-
9.0recensione da
I enjoyed the alternative staff and the shuttle to the boardwalk and casinos. Did not care for the congestion of the cars for loading and unloading guests, and having to cross major street to get to cars in the parking garage. A crosswalk would be great!
-
8.0recensione da
Check-in was very simple and fast! The valet cew was wonderful-very polite, friendly, and helpful! The entire 'vibe' from the hotel was wonderful! I will definitely stay again and recommend the hotel to anyone that I know! I checked-out on Sunday Aug.22,2010 (today is Aug.25)...I was charged an additional $100 (total) in deposits and have only received half of that back...I'm being patient!
-
6.2recensione da
The room itself was nice and pretty clean. Could have got that at La Quinta for cheaper though. Hallways smelled bad, front desk staff unfriendly, $7 for parking, $11 for breakfast, bad coffee
-
5.1recensione da
The hotel itself was really nice. The beds were comfy and shower was clean. The front desk apparently had some issues with late checkouts from the previous night. My kayak check in stated my room would be ready at 3:00 even though the hotel had stated their check-in time was 4:00. We got to the hotel at 3:10 and found out that none of our rooms were ready and that all they could guarantee would be a room before MIDNIGHT and if they could get us a room at that time, they would refund our money. They had no kind of "waiting list" ready or procedure on how to take care of us in an oderly fashion. I was actually told to "just go to the bar area and ill come find you". I later found out that people were putting their names down with some of the other customer service representatives so I got back in line and was now 5th in line. They actually did get us into our rooms around 4:45 or 5 but they could use a refresher course on customer service!
-
3.6recensione da
i didnt like that when the house keeping cleaned the room they folded the old towels and put them back and didnt give us new towels, and when the beds were done they didnt change the sheets out with new sheets and one bed got made but the other one didnt due to items being on the bed which coulda been moved and put back. there was also a note explaining y the bed wasnt made.
-
4.0recensione da
The location was perfect for quick access to the interstate and the parkway in Shreveport. We needed a room for the weekend because of business events. We had stayed at this property several times before, but not within the last 3 years. The 4th floor hall was filthy with trash and dirt. In the room, the TV remote would not work until my husband fixed it. There was no hot water even after asking for maintenance to address the issue; water could best be described as almost lukewarm before maintenance call and lukewarm after maintenance addressed it. The door to the room was crooked on its frame and would not close unless shoved with a shoulder; the door (Room 416) had marks on it where a crowbar or hammer claw had been used on it. Doors on dressers stood open; when pushed closed, they would slide back out. The lamp was broken with live electrical wires exposed at the base which was a critical safety issue. We explained all this and more to the manager before we checked out after the first night and went to another Hilton property across the river in Bossier City.
