Hotel: Háaleiti, Reykjavik

Punti positivi: Ci hanno accolti meravigliosamente quando siamo arrivati presto

Punti positivi: Ho apprezzato la qualità di alto livello dall'alto verso il basso dell'hotel! Era immacolato, elegante e il personale era disponibile e piacevole.

Punti negativi: Avrei preferito essere più vicino al centro, quindi potevo raggiungere a piedi il centro città. Tuttavia, questo significherebbe avere un grande hotel nel mezzo di una grande cittadina. Capisco che stanno costruendo qualcosa di più vicino alla città che si inserisce nei dintorni, quindi devo provare che quando si apre.

Punti positivi: Il personale era molto cordiale e disponibile, il ristorante era eccellente. È possibile prenotare escursioni dall'operatore nella hall. Splendida vista dalla nostra camera all'ultimo piano. Vi consigliamo vivamente di stare qui e di godervi il bellissimo paese.

Punti negativi: La posizione è un po' lontana, ma gli autobus o una breve passeggiata vi condurranno in centro e vicino a più ristoranti

Punti positivi: Ottima vista della baia, lounge executive era di prima classe.

Punti positivi: Great room! Excellent breakfast! Friendly staff!

Punti negativi: No bagels with the cream cheese and lox

Punti positivi: The breakfast buffet was sumptuous, everything we could have wanted was provided, including made to order eggs and omelets. We especially liked the smoked salmon.

Punti negativi: There was some confusion at checkout, as I was told one amount for the breakfast buffet, but was charged a different higher amount. When I brought this up, there was no explanation given as it was a verbal conversation during check-in. Be sure you know what they will charge.

Punti positivi: Good food that was HOT like it's supposed to be at dinner! Good half price happy hour.

Punti negativi: Rooms are very small but clean.

Punti positivi: Excellent restaurant and spa

Punti negativi: I learned that if I book through a third party my business privileges don't apply for exec lounge nor do I recepve points for the stay. I'll book through Hilton in the future. Only didn't as it was in Iceland and had trouble with reservation.

Punti positivi: Well run hotel, helpful staff.

Punti negativi: Breakfast options could be improved. Breakfast buffet in restaurant which was pricey and Lobby Kiosk which offered coffee and muffins and yoghurt. An ala carte option in the restaurant should be offered.

Punti positivi: The rooms were very clean and comfy with good pillows. Bathrooms very clean with good power shower. Breakfast was excellent in the hotel, thought it was worth the 3500 kroner each we paid.

Punti negativi: No bellboy to help with the luggage. We had to drag all our bags up to our rooms and downstairs again.

Punti positivi: Nothing

Punti negativi: The staff was incredibly rude and treated us quite poorly. I would not ever recommend this property to anyone, not even my worst enemy. We learned that our initial flight was going to be cancelled. As such, we found ourselves with an extra day in Reykjavik. I went on TripAdvisor to find something to do on our additional day. While on the app, hotel suggestions popped up. Since we are elite premier with Hilton Grand Vacations club, as well as diamond members of Hilton, it was only natural that I’d search for a Hilton brand property, as we have been loyal members of both brands since 2005. We have traveled the world with Hilton and have always spoken extremely highly of them. People often ask if we secretly work for the company or get any kick back from them for our high praise. We laugh, assure them we do not but always joke we’d take kick back in the form of more points (HGVC or Honors). I quickly booked both my excursion and the Hilton Reykjavik Nordica on TripAdvisor before checking this task off of my never-ending to do list. This was the final night of our 12 day European vacation. We were exhausted and ready to go home. When we arrived at the hotel, ready for a hot shower and a yummy meal, we were quickly and scathingly informed that since we booked via third party we would not receive any of our diamond benefits. I was quite shocked. The woman at the front desk said their hotel policy stated that third party bookings were strictly not honored for any benefit at their property and it was their rule. My husband was quite upset to hear this, and even told her we’d been at the Reykjavik Curio earlier in our stay. While it was booked using credit card points (ie- 3rd party), they honored our diamond status, thanked us for our loyalty, upgraded us to one of THE most stunning suites we’ve ever stayed in to date and asked what more they could do for us. She cut him off and did not budge. Horrible service! Never again would I stay here or recommend this location!

Punti positivi: Good room arrangement, comfortable bed and bedding.

Punti negativi: Didn’t understand how shower worked, almost burned myself with the hot water. Instructions would have been helpful for foreign patrons.

Punti positivi: How clean the rooms were! It was so easy to just come in and relax!

Punti negativi: I would have liked a sheet under my duvet .

Punti positivi: Location, staff and water pressure.

Punti negativi: Bed, wafer thin pillows and 2 single covers instead of a double. All the tours arriving making the area too crowded.

Punti positivi: I liked the central location and the view. I liked the free parking.

Punti negativi: I didnt like that it said when i booked my hotel that it was book now pay when you stay at the hotel and my card was charged when i booked. Also i didnt like that the hotel charged $35 to use the hot tub.

Punti positivi: 20-40 minuti a piedi dalla maggior parte delle attrazioni turistiche. Molto vicino allo stadio di calcio.

Punti negativi: Niente palestra.

Punti positivi: Personale molto cordiale e piacevole bar al piano terra. L'arredamento moderno.

Punti negativi: Le camere sono estremamente piccole. finestre non isolate dal freddo. La posizione non è fantastica, a circa 2 miglia dal centro cittadino.

Punti positivi: Clean hotel, restaurants around.

Punti negativi: The breakfast area is very small and there isn't a lot of space. I would consider rearranging the area and maybe expand into the lobby. Receptionist on the 1st day ( 4th Oct) was unpleasant. Not sure why, but the first thing she did was charge me for the room and also claimed this is done like that in all hotels,which is completely false. Location isn't great. Nothing is walking distance except laugardalur.

Punti positivi: Our stay was great! It was only one night but from the time we checked in, until the time we checked out everyone was nice! The breakfast was wonderful. Our room was very comfortable and out bed slept well!

Punti negativi: Although the bathroom is very nice, I didn’t like the way the shower water leaked from around the doors and outside the shower area onto the floor. After both my husband and I took showers there was water all over the bathroom floor. I was worried about it at first but the type of tile that was on the floor helped it dry pretty quick.

Punti positivi: The view from the 7th floor was amazing, we even saw the Northern Lights one night. Good breakfast. Very clean and warm room. 5-10min drive from city centre.

Punti negativi: Very small room.

Punti positivi: Staff, Location, Rooms, Breakfast... All were excellent.. There are small touches they have included in their offering such as sn Icelandic blanket that you can use, lamps that can be used to charge phones wirelessly and similar amenities which show attention to detail in favor of the customer!

Punti negativi: Nothing.. everything was great!

Punti positivi: Friendly staff, excellent breakfast, beautiful design, clean rooms and a wonderful view from our 6th-floor window. The receptionist was especially nice and we welcoming. Good value for money.

Punti positivi: The location and the breakfast

Punti negativi: Everything was OK

Punti positivi: Got here pretty tired. Check in experience was brilliant and the shower was amazing. Unfortunately I got there late and had to get up early because the bed was really comfy! This was a great hotel and definitely would have stayed longer! Highly recommended.

Punti negativi: No points for improvements.

Punti positivi: Rooms and bathroom were very clean, spacious and contemporary style. Breakfast was also very good.

Punti negativi: Just a note on the location, that it is a bit further out from the city centre, so you will definately need to have a car in order to stay to the hotel.

Punti positivi: The staff all very friendly and knowledgeable about the area . The Hotel was modern feeling but also a relaxing atmosphere. Good choice at breakfast . Location was good.

Punti negativi: No complaints on anything

Punti positivi: Hotel pulito con begli ambienti tematici e con arredi nuovi. Vasta ed ampia gamma di ristoranti raggiungibili a piedi nei paraggi. Personale molto gentile. Colazione internazionale, assortita e buona. Parcheggio gratuito.

Punti positivi: Room had a nice view over the water. Bathroom was very compact but functional. Breakfast was ok. It was fine for a short stay but I am not sure I'd want to spend a week in this hotel. There are a few good places to eat just a short walk away which is really handy.

Punti negativi: Room was quite small as well as the bathroom.

Punti positivi: Struttura molto rifinita e di ottima qualità

Punti negativi: Poiché avevo il volo di ritorno ad inizio mattina (esigenza non rara per un hotel in città) ho chiesto l’early breakfast chiedendolo di anticipare di solo mezz’ora (alle 6.30 anziché le 7 come da calendario alberghiero). Mi aspettavo comunque di trovare una colazione a buffet ridotta ma sufficientemente assortita (come spesso mi è capitato in altri hotel di pari livello in giro per il mondo) ed invece mi sono visto consegnare un cestino di carta per persona con dentro 1 (una) mela, 1 (un) succo di frutta ed 1 tramezzino con maionese e cetrioli (che peraltro non rientra nelle usanze delle c.d colazioni continentali in uso a noi europei/latini). Onestamente un po’ troppo poco per un hotel così bello e non di certo economico (circa 250€/camera per notte).

Punti positivi: Io e la mia fidanzata abbiamo deciso che questo è l'unico posto in cui soggiornare in questo bellissimo paese. Il letto è così accogliente e vale la pena raggiungere il centro di Reykjavik in 20 minuti. Ci torneremo quando torneremo in Islanda per una seconda volta, senza dubbio.

Punti positivi: Quiet place, ground floor Easy access - 300m from Hotel Lotus airport shuttle stop Proximity of Kringlan shopping center Comfy beds Spacy shower with thermostatic battery and shelf large enough for shampoos and shower gels Efficient heating and ventilation Enough sockets Spacy shared kitchen behind the corner Plug reduction available Fridge in the room

Punti negativi: Water with scent of sulphur Blinking light in the bathroom

Punti positivi: You can use the kitchen to cook your meals, the rooms are big, clean and cosy. We were very happy with our choice.

Punti positivi: Camera e bagno spaziosi, la possibilità di avere uno spazio cucina anche se condiviso

Punti negativi: Ottima l'idea di mettere a disposizione il cibo avanzato ma qualcuno.dovrebbe controllare le scadenze ed eliminare di conseguenza.

Punti positivi: Camera grande,al pianterreno,davanti c’era il posteggio così era comodo per portare le valigie,pulito e malgrado non abbiamo visto nessuno del personale ha funzionato tutto alla perfezione

Punti negativi: Nulla...

Punti positivi: The room is really big, private bathroom and a well equipped kitchen. Self check in was really comfortable.

Punti negativi: A bit too far from the city Center

Punti positivi: Near the mall

Punti negativi: Not as clean and a little run down.

Punti positivi: The room is super spacious

Punti negativi: Is not super close to the main attractions, but it wasn't big of a deal

Punti positivi: It was in a quiet,lovely superb, good shopping centre 7 minute walk

Punti negativi: Nothing

Punti positivi: The shower.

Punti negativi: The sink is quite dirty and rusty.

Punti positivi: The kitchen was nice to be able to use.

Punti negativi: I did not find my correct room. Better explanation would be better. The shower is the room I took was nit functioning well. The beds were not good. I room #2 and #3 is what I was suppose to have and it looked much better.

Punti positivi: Parking for free directly in front of the house. You can use leftovers from the kitchen

Punti positivi: Quiet location in a residential neighborhood, plenty of free parking, the price is a good value, check-in was easy, nothing to look at on the outside but is clean on the inside.

Punti negativi: Location was a bit farther to central Reykjavik then I'd like ... it's a bit long for a walk and a bit short for a drive.

Punti positivi: La posizione è molto tranquilla, ma a pochi passi da molti posti dove mangiare e da un bellissimo parco.

Punti negativi: Il personale non era molto cordiale. Sono rimasto sorpreso nel constatare che la colazione non era inclusa nel prezzo dell'hotel ed era incredibilmente costosa.

Punti positivi: Servizi essenziali.

Punti negativi: Le camere sono molto piccole, come qualsiasi altra camera d'hotel in Islanda. Ascensori. Avete il vostro bagaglio oltre due rampe di scale se si effettua una camera al secondo piano. Il posto ha un aspetto fatiscente. La colazione era molto scomodi.

Punti positivi: Va bene per una notte di passaggio i letti sono comodi

Punti negativi: Piccolo albergo senza ascensore con un bagno minuscolo prezzo altissimo e ingiustificato

Punti positivi: Only stayed for a quick layover. Room was clean and comfortable. Staff helped us order pizza since that was the only thing open.

Punti negativi: None

Punti negativi: Shower was hanging up by a wire, it was broken and glass see trough door for bathroom didnt work well with my 18 year old daughter!

Punti positivi: the pick up point facility and the space in the room

Punti negativi: reception area was a bit rough around edges, needs a clean throughout at high level. the fridge wasn't empty and it smelt funny

Punti positivi: comfy, warm room, spacious enough and clean. Staff helpful and breakfast is good.

Punti negativi: Constant hummingfrom extractor fan in bathroom, you can also hear when outside door is opened, not much light in bedroom area.

Punti positivi: Staff were veryyyy helpful! Also have offered to send items we have left in the hotel over to the U.K. would definitely recommend

Punti negativi: The rooms were fairly dirty, the remote for the television was completely busted and the location wasn't very convenient.

Punti positivi: Comfy beds clean bathroom lovely hot water and a great big radiator to dry our clothes on. Reception staff very friendly and helpful.

Punti negativi: Location and rooms were a bit tired ie hole in wall where a light might have been. Didn't know if we had any room service so helped ourselves to extra towels and toilet roll from trolley outside. During the first 2 days of our stay the access card for our room with our door number was left on the trolley for anyone to take. No safe so had to take passports out with us all the time.

Punti positivi: The room was very spacious and the kitchen facility was also very useful. There were many parking lots available directly in front of the building.

Punti negativi: The shower infrastructure was outdated.

Punti positivi: Nice and modern rooms with all the facilities you need.

Punti negativi: Breakfast isn't good here. There's simply 1 bread to chose from and some basic things to put on it. It's not worth the €15.

Punti negativi: Had to carry all luggage up 2 flights of stairs, stood in front of Clerk for a few min-he didnt acknowledge me. Rooms were nice in size and very clean.

Punti negativi: Colazione