Hotel a Ragusa

Punti positivi: This is one of the most beautiful place! Just perfect.

Punti positivi: Special thanks to Ivana at the front desk, such a warm and hospitable welcome and departure. She secretly upgraded us to a junior suite much to our delight, as it was our anniversary. Suite was very well appointed and had perfect views. Breakfast was lovely, so was dinner at the restaurant. Heated indoor pool had excellent views and was a great refuge when the weather got chilly. Special thanks also to the housekeeping team for being so very kind and offering to dry our swimwear since the heated towel racks were not yet switched on, and we had to get them packed for an early flight. Initially we were torn between choosing Execlsior and Bellevue. As soon as we set foot into the property, we knew we had made the right choice. Atmosphere was very intimate and personal, and the whole feel, luxurious.

Punti negativi: Wish we could have stayed longer.

Punti positivi: Helpful and friendly staff, spectacular sea view from the balcony, perfect location!

Punti negativi: Water temperature of the shower not stable

Punti positivi: The hotel views from our room were breath taking and accommodations were superb. Our room was a nice size. The decor was modern and chic. The breakfast was excellent. The staff was very nice and check-in and check-out was so easy. The location to the main pile gate was a nice walk along the coast. The private beach attached to the hotel was beautiful and a must to see. The hotel restaurant Vapor was the best meal we had in Croatia. Such a wonderful experience in a beautiful, magical place!

Punti positivi: An hotel well managed, everithing working well. Breakfast very good.

Punti positivi: Location, facilities and access to beach.

Punti positivi: Absolutely loved this hotel. Lovely modern decor with hip nautical touches. Spa facilities clean and comfortable. Very welcoming front reception staff. Good restaurant food. The small beach was delightful even in early November. Comfortable beds and plenty of room for 2 adults and 2 children. The location is much better than hotels closer to the old town.

Punti negativi: Really no complaints. The hotel group has done a brilliant job on this facility.

Punti positivi: L’hotel è situato fuori dalla città vecchia, ma in una posizione comunque comoda per raggiungerlo sia a piedi (una ventina di minuti) sia in autobus. Le camere sono belle e pulite. La colazione è top. Il personale è gentilissimo.

Punti positivi: L'hotel è adorabile, la posizione è ottima, si trova in una tranquilla baia abbastanza lontana dal trambusto del centro storico. L'hotel era moderno, molto pulito e tenuto immacolato. I letti erano super comodi e i bagni erano di buone dimensioni.

Punti negativi: Il mio unico suggerimento riguarda il servizio in camera, dovreste mettere più scelte perché il menu era piuttosto limitato, ma ad eccezione di questo, era un hotel fantastico e lo consiglierei a chiunque.

Punti positivi: I liked everything

Punti negativi: To have jacuzzi in the pool area

Punti positivi: Posizione buona essendo vicino alla spiaggia con ingresso diretto, 10 min dal centro storico in macchina, staff cordiale e servizi ottimi, colazione abbondante, ho soggiornato durante il mio compleanno e mi hanno fatto trovare una torta!!! Ringrazio con cuore lo staff dell hotel Kompass

Punti positivi: Fantastic! Everything is great! Really suggestion the sea view room! Pretty beautiful and comfortable!!!! U can take bus number 6 from old town ,is cheaper and convenience!

Punti negativi: U better know how to airport,otherwise taxi is expensive

Punti positivi: Tutto splendido. Un encomio particolare alla signora Tea che al check-in ci ha illustrato tutte le possibilità per rendere perfetto il nostro soggiorno!

Punti positivi: Grande recupero di un difetto iniziale riscontrato nella camera. Non solo scuse, ma un gesto di grande gentilezza e cura nei confronti del cliente

Punti negativi: nulla

Punti negativi: Aria condizionata troppo alta in tutto gli ambienti camera umida

Punti positivi: I loved the smell when you walk into the hotel. The view from the bar was so special.

Punti positivi: Feel like at home, extremely friendly staff !

Punti negativi: Clean & friendly staff !

Punti positivi: Hotel di lusso, situato in una baia fuori dal centro (super affollato di Dubrovnik). Una soluzione per chi vuole esplorare la città stando fuori dal caos e approfittare del mare e della piscina per il relax,

Punti negativi: Per quanto sia un hotel di lusso ho trovato leggermente svantaggioso il rapporto qualità/prezzo rispetto ad altre strutture della stessa categoria.

Punti positivi: Great views ,location as well as property

Punti negativi: Nothing really

Punti positivi: Location perfetta sul mare ma al tempo stesso a pochi minuti a piedi dalla città vecchia. Le camere vistamare assolutamente imperdibili !

Punti negativi: Colazione abbondante e varia, ma la qualità potrebbe essere migliorata. Inoltre chiude alle 10,30 , troppo presto per un soggiorno di vacanza.

Punti positivi: The check in, service and restaurant were all very good to excellent, as was the room and the spa facilities. Location was excellent and the room (with a free upgrade) was spacious and the king bed very comfortable, and the linen impeccable. Housekeeping was friendly and professional and the secure parking I had requested was perfect. No problem storing my bike overnight in the hotel. Front desk offered to help out with a delivery I was expecting.

Punti negativi: The only comment I have is about the breakfast staff. Service is not consistently what it should be. The girl was just part of the scenery instead of approaching and asking if I wanted coffee. Weekend staff, probably just a lack of proper training and supervision, but this is a 5 star hotel...

Punti positivi: Colazione da migliorare , perché il panorama è ammirevole unico

Punti positivi: lovely

Punti negativi: nothing

Punti positivi: Unfortunately, had no time for breakfast

Punti negativi: That there was no balcony at my room

Punti positivi: Ottima colazione, servizi e disponibilità del personale. La zona mare e la piscina erano attrezzate e comodissime

Punti negativi: Difficoltà ad aprire finestre delle camere. Inoltre dal bagno (dagli scarichi) di una delle nostre due camere proveniva un odore sgradevole

Punti positivi: great location

Punti negativi: nothing to complain

Punti positivi: Ambiente- vista - camera

Punti negativi: La prima colazione (croissants e pane non buoni- poca scelta di yogurt)

Punti positivi: Excellent hotel with amazing staff. Very good spa facillities. Even though it’s off-season, the hotel is running almost completely smooth.

Punti negativi: I would have liked to have a bathrobe and slippers in the room and not having to go to the spa to get them.

Punti positivi: Posizione, pulizia, servizio, qualita’ generale

Punti positivi: Albergo pulitissimo, ultra completo, servizio di altissimo livello, posizione indimenticabile

Punti positivi: Vista mare e tramonto mozzafiato

Punti negativi: La spa non è molto bella. Peccato.

Punti positivi: Amazing villa from start to finish, Anita the host went above and beyond to make our trip perfect!! She provided us with a map and all unique little places to go and see, including Srd Hill the views at the top were unreal, you can either go up by car or use the cable cars to get to the top! Highly recommend to watch the sunset/sunrise!! Dubrovnik old town was a quick 8 minute Uber drive away (so easy to use the Uber app like the UK) costa around 38-50 kunas (between £4-£7) its a lovely walk into Dubrovnik too!!! The breakfast included is a set menu at the cafe across the road from the Villa, it was lovely no issues (you need to remember they don’t include a service charge so please tip them!) The rooms are spacious, extremely clean with a large variety of bathroom products and towels! Couldn’t complain about the villa or the rooms! No milk in the room for tea or coffee (so grab some from the supermarket across the street) Amazing trip from start to finish and Anita the host was superb!! We will definitely be back!!

Punti negativi: Nothing!

Punti positivi: Villa Filaus (Villa More) is located in what we found to be an excellent location. Within a 10 minute walk of Babin Kuk, which is known as the Dubrovnik Riviera, and offers absolutely everything for the discerning tourist. The Villa is part of the Hotel More complex, which gives access to all the facilities that are on offer at the Hotel. But, for us, we didn't want the hussle and bussle of a big hotel, so the Villa was perfect in that it gave us the luxury accommodation but with a more personal touch! Our Hostess, Anita, could not in any way have been more helpful! She was there to meet us when we arrived, gave us so much information about the area, and offered every assistance in every way. We can not thank her enough. Our holiday was made all the more perfect by our stay at the Villa.

Punti negativi: For us - nothing.

Punti positivi: My partner and I had a lovely stay at Villa Filaus. Anita who runs the place was very friendly and accommodating with anything we needed. It is a quiet, modern and clean place. It's located only a few minutes' walk from the promenade, beach and restaurants, and it's only a 10 minute bus journey to the Old Town. We would definitely stay again!

Punti positivi: The place has a great location no too far from all the conveniences (wants) The staff was extremely helpful! Parking is a Must on that location so glad to have a convenient private spot. If you like to explore... walk down to the beach on the promenade and follow the path hugging the costline. Plenty of photo options bars to sit and watch the sunset or simply relax. If you are planning to walk to the Old town... prepare your self for a 30 minutes up and down (hiking pace) especially if is a sunny day you might ended drench but is a good exercise, just paced your self and enjoy all around you. And just remember after you arrive to the old town it will be plentiful of steps up, around and down again to discover the old city. Then the crowds might get in your nerves... buy remember they are there doing the same thing as you. Enjoy your time!

Punti negativi: I can't think on a single thing.

Punti positivi: Breakfast was great as was the location of the restaurant.

Punti negativi: Upon arrival we were greeted with "You said you weren't coming until 6 pm!" We arrived at 4 pm and felt like we unwelcome until 6 pm.

Punti positivi: Struttura nuova con ottimo design. Anita fa la differenza. È stata gentilissima e accogliente

Punti negativi: Nulla

Punti positivi: This is a mansion that has been turned into a hotel. And if I could, I'd want to live in this mansion (does that say enough?). Located opposite of some shops (supermarket) and close to the water and boulevard with many restaurants and bars, the location is ideal. Busstop to the old city (Uber about 5€) located close by. This will be my first choice of staying in Dubrovnik next time!

Punti negativi: Everything was perfect! So no negatives

Punti positivi: Clean, cosy, quiet and very nice place. Great thanks to very helpful manager, Anita.

Punti positivi: Cordiale pulito

Punti negativi: Aveva alcun controllo con aria condizionata

Punti positivi: I enjoyed the breakfast very much

Punti negativi: I noticed the carpet in my room could do with a replacement. However, the staff members Evica and Draggan were professional, helpful and friendly. It was my wife's birthday and she was surprised to receive a lovely greeting from the Manager and staff and a non-alcoholic bottle of Champagne when we got back from a day trip. Many thanks to the Manager and all the staff who made sure we enjoyed our stay.

Punti positivi: Outstanding property with amazing views. The rooms are large and extremely well appointed.

Punti positivi: Loved everything about our incredibly relaxing stay here. Stunning view from our room and from the hotels private beach. An amazing selection of food at the buffet for both breakfast and dinner which was all delicious, and breakfast was all the more relaxing with the V-level service in the restaurant. The staff were incredibly attentive and friendly. A lovely pool area both indoor and outdoor which was exceptionally clean and well attended. Our room and bed were wonderfully comfortable with a choice of pillows available on request. The room was well maintained and cleaned throughout our stay. On a less important note the WiFi in our room was very very fast, by far the best of any hotel I've ever stayed in, not sure if this is the same throughout the hotel though. Can't fault anything about it!

Punti negativi: Had no problems the entire week

Punti positivi: Everyone & everything especially the location

Punti negativi: None

Punti positivi: Fabulous views. Located in a quieter area. Bus service very good and only short journey (20 mins) from old town.

Punti positivi: Really high class hotel, in a great location. The room was well decorated, it had plenty of space and a great view at the sea. The breakfast was amazing too. The price was relatively good for the top quality of the hotel, since it was off season at the end of October

Punti negativi: Everything was nice. The only problem, not of the hotel but of the whole area, were the huge stones inside the sea. You could swim and the water was nice, but it was tough to enter or go out of the water

Punti positivi: Tutto ok colazione, stanza, personale , location e il rapporto qualità prezzo .

Punti positivi: Colazione, cena e spiaggia

Punti negativi: Non c’erano bicchieri in stanza

Punti positivi: Posizione, hall fantastica, ristoranti, piscine, bar aperto h24, personale molto disponibile per qualsiasi richiesta!

Punti negativi: Spiaggia, chi è amante della sabbia non trova altro che ciottoli. Peccato, un pò di sabbia renderebbe la struttura

Punti positivi: Cortesia dello staff, posizione

Punti positivi: The hotel is very grand, clean and easily connected to the old city. It has its own private beach. Rooms are big and the bed very comfortable. I had a room with a view of the sea which was marvellous. Breakfast was also plentiful and there is a terrace overlooking the beach. The staff is kind, helpful and available for any information at any time. Especial thanks to Nikola and Dragan for all their help to make my stay memorable.

Punti negativi: Nothing!

Punti positivi: Colazione eccellente molto abbondante

Punti negativi: niente era tutto perfetto

Punti positivi: Questo hotel è bellissimo, in una posizione fantastica, con personale cordiale e disponibile. È costoso ma vale i prezzi alti. Davvero un'esperienza meravigliosa.

Punti negativi: Niente

Punti positivi: We liked absolutely everything! Wonderful location, beautiful clean sea to swim in straight from the hotel, amazing city of Dubrovnik in easy walking distance- close enough to get to but not right in centre so very peaceful location. The room and the entire hotel exceeded expectations, staff excellent even though right at the end of their season. We were lucky enough to have wall to wall sunshine at the end of October. We are sad to leave and will definitely return!

Punti negativi: We liked everything! I really cannot fault anything!

Punti positivi: Breakfast was good, plenty of choice

Punti negativi: The service around the swimming area was a bit lax, probably because it was towards the end of the season

Punti positivi: I can say one of the best hotel I’ve stayed in my life. Location and the view is just unbelievable. All staffs speaks English fluently and they were beyond friendly. I would definitely stay here again on my next visit without second thought.

Punti positivi: Materasso super comodo, la vista

Punti negativi: La spa non è grandissima

Punti positivi: The view, it's magnificent.

Punti negativi: There's only one restaurant and it's dinner menu has limited options.

Punti positivi: Location was perfect... On the seafront... Close enough to the old town to walk but they also provide an hourly shuttle which was handy All the staff , and especially roberto who welcomed us were super friendly and helpful. Made us feel at home Don't normally go for modern style of hotel but this one got it right... Very well designed and the decor was good... In keeping with the style of the building and architecture but also waterfront location

Punti negativi: Would have liked a buffet breakfast but the table service was great and food didn't disappoint

Punti positivi: It is such a relaxing atmosphere and the staff go above and beyond (re-organising collection from the airport at 4am when our plane was delayed)

Punti negativi: More food option choices for the evening meal as there is only about four places to eat in Sudurad.

Punti positivi: Very quiet island. Everything so well looked after & very friendly. Hotel beautiful location staff friendly & helpful. Easy to go Island hoping if you can tear yourself away from your sun lounger. Food exceptional.

Punti negativi: Hotel Restaurant seemed expensive compared to local restaurants.

Punti positivi: Il pontile privato fa passare giornate in pieno relax. Nonostante il check out alle 11, ci hanno fatto stare in spiaggia fino alle 17,30

Punti positivi: Beautiful location. Sleepy harbour. Easy to get to from Dubrovnik- the ferry is inexpensive. The staff are fantastic.

Punti negativi: Nothing

Punti positivi: Fantastic room, amazing view. Peaceful and rural, good food and service. We loved it.

Punti negativi: Nothing, it was a superb experience

Punti positivi: this hotel, its location and the staff were absolutely fantastic

Punti negativi: having to leave

Punti positivi: Fabulous breakfast, superb dining facilities; the perfect location and hotel for a quiet getaway, and close enough to Dubrovnik City for a day trip or two; located on a beautiful island with really clear blue waters for those who enjoy swimming and snorkelling.

Punti positivi: The location is amazing and the hotel is very comfortable and stylish.

Punti negativi: Nothing

Punti positivi: Piscina, posizione e cordialità dello staff

Punti negativi: Abbiamo avuto problemi con l’aria condizionata; lo split non andava e si bloccava. L’aria in camera diventava insopportabile e non avevamo possibilità di aprire le finestre perché non c’erano le zanzariere :(

Punti positivi: Ottima colazione offerta sulla veranda , con grande varietà e qualità

Punti negativi: La WiFi non funzionava bene,ma credo a causa di un violento temporale che ci ha accolto all'arrivo

Punti positivi: The position of the hotel is perfect the sun is always there from sunrise to sunset. The sea is always calm, position of hotel protected from the northerly and southerly winds.

Punti negativi: The bed sheets and towels.

Punti positivi: Il personale è stato meraviglioso e molto ospitale

Punti positivi: La vista in camera

Punti negativi: Ristoranti alla carta ... ho mangiato male La caposala è stata davvero maleducata . Nota: il turista Italiano praticamene non viene considerato Nessuno parla in italiano

Punti positivi: Stunning location. Staff were friendly and helpful. All facilities were lovely and restaurants were great. I was at the hotel for my birthday. The staff left me a birthday cake and letter wishing me a happy birthday whilst I was out for the day. It was a lovely gesture.

Punti negativi: It is about 20 - 30 mins away from the old town so if you are looking for a central location this probably isn’t the hotel for you. That being said the hotel run a shuttle bus and boat service at set times for a set cost.

Punti positivi: We loved the hotel and it was much better than at the pictures. Really luxurious and total friendly staff. Even though quite far from dubrovnik we loved the calmness of the area. Perfect for a nice family stay

Punti negativi: Food could be better regarding it is 5*

Punti positivi: The hotel sprawls like a cosy village. We went off season in October so only two of the pools were being used (1 indoor and 1 outdoor) but that was more than enough for those staying. The spa was lovely - good sauna, warm jacuzzi etc. The apartment style room we chose was a really good size, very comfortable with a hob for occasional self-catering meals. We also made use of the boat ferry (extra charge) on two occasions to go to Dubrovnik old town which was a great way to get there and back. We weren't going to hire a car initially, but I'd highly recommend it. There are lots of interesting towns nearby e.g. Ston. We also drove down into Herceg Novi in Montenegro one day which was a great day trip.

Punti negativi: We only had two meals on site - one breakfast and one meal in the pasta restaurant. They were both fine, but nothing amazing.

Punti positivi: Era tutto impeccabile

Punti negativi: Il personale, nessuno neanche un cameriere dei vari ristoranti parlava italiano. Televisore senza possibilità di vedere canali italiani, da un hotel così ci si aspetta questo ed altro

Punti positivi: Nice quiet place, spacious residential hotel, well equipped apartment, nice restaurant with a beautiful view.

Punti negativi: It’s about 10 min by taxi from the old town, so if you will go to town often this hotel is not very convenient.

Punti positivi: Spectacular balcony view overlooking the sea! Wonderfully friendly & helpful staff. Incredibly clean & well appointed rooms. Delicious breakfast included in the price & lovely restaurants right on the property offered a number of dining options to suit all tastes.

Punti negativi: The location is a little far out from the center of Dubrovnik, but it does provide a respite from the crowds. Our only “complaint” was that the bathtub/shower combo was quite deep & a bit scary to get in & out of for elders. Next time we’ll request a room with a walk in shower.

Punti negativi: Nessuna ricezione canali televisivi in lingua italiana

Punti positivi: Posizione dell'hotel molto bella, direttamente sul mare, ottima vista, un po' lontano dalla città. Noi avevamo la macchina ma per parcheggiare in città era molto costoso, decisamente costoso! La colazione è servita in una sala che, dato il numero elevato di ospiti, è a mio avviso un po' piccola con relativi disagi tempi di attesa per prendere il tavolo, troppo affollato! Ho apprezzato il parcheggio coperto gratuito!

Punti negativi: Devo sottolineare il fatto che non è accettabile che in un hotel a 5 stelle si vedano tutti i canali televisivi del mondo ma nemmeno uno in italiano, sinceramente non mi è mai capitato. Forse un po' troppi bambini! Fortunatamente c'era una piscina dedicata solo agli adulti altrimenti c'era decisamente troppo chiasso per chi vuole farsi una vacanza rilassante, come per esempio al momento della colazione.

Punti positivi: Presenza di parcheggio coperto e gratutito. Prenotazione "Camera Club" ma upgrade a suite molto bella e spaziosa con terrazzo enorme fronte mare, che ha migliorato notevolmente l'esperienza (il problema è che se non ci avessero fatto l'upgrade la camera sarebbe stata molto più piccola e l'esperienza molto meno significativa nonostante il prezzo non da poco per la località). Interessante la spa con anche piccola ma completa palestra annessa e zona palestra/sport molto più ampia all'interno del resort. Buon servizio in camera.

Punti negativi: Hotel 5 stelle ma in stile resort e quindi di massa, per noi con camera "club" (oltre 400 euro/notte) alcuni servizi extra che però si sono rivelati sotto le aspettative (lounge con vista mare che era solo una camera d'albergo adibita a questo scopo), terrazza sì ma solamente per la colazione e con le stesse cose della colazione normale anzi forse meno, giusto più privata e con vista). Proposta "Camera Club"quindi insufficiente, ristoranti non all'altezza (almeno 3 sui 6 o 7 presenti) soprattutto in rapporto al prezzo del menu, zona spiaggia "vip" a pagamento e posti normali disponibili senza differenza tra Club e non Club.

Punti positivi: Struttura moderna, pulita, ricca di servizi

Punti negativi: Alcuni servizi chiudono troppo presto la sera

Punti positivi: Very good location and short walking distance (7 min) from old town Dubrovnik. One of the small luxury hotels of the world and very private with only 13 rooms and valet parking. One of a kind breakfast specially at the terrace with view over Lokrum Island and Old Town. Staff always very kind and available to help.

Punti negativi: It would have been nice if we have a pool and gym at the same premises as the only options were to go to Villa Argentina or Excelsior Hotel (adjacent hotels and part of the same group) but this meant going outside Vila Orsula.

Punti positivi: Posizione eccellente

Punti negativi: Assenza bidet e aria condizionata rumorosissima

Punti positivi: Best location in town

Punti positivi: Beautiful location and hard working staff. Dinner at the Victoria restaurant was amazing. Very quiet.

Punti negativi: Trouble finding it because no one told us to look for the Hotel Argentina. Requires a lot of elevators and hallways to get to the beach.

Punti positivi: Staying at Villa Orsula was like staying at a good friends home. It is the perfect combination of ideal location with privacy and the option of using facilities of larger properties next door. The view is priceless!

Punti positivi: Beautiful location and facilities.

Punti negativi: Pricy!

Punti positivi: Excellent service, perfect location (only 7 mins walk to the edge of the Old City) and a very comfortable room.

Punti negativi: Service at breakfast was a little slow but we were in a hurry to get out sightseeing - if you prefer a relaxed start to the day it would be perfect.

Punti positivi: We were treated very well upon arrival and found a bottle of bubbly in our room together with some sweet treats. Our concierges were especially welcoming and helpful. They even allowed us to stay in our room for a late check-out. And the food was amazing!

Punti positivi: Hotel moderno in posizione panoramica, staff gentile ed attento alle esigenze del cliente. Colazione molto varia sia nel salato che nel dolce.

Punti positivi: We had an issue with rooms. This was acknowledged very professionally by the manager in a way that helped lessen the stress that this had caused. The staff throughout the hotel were generally very helpful. We enjoyed our meal in the restaurant and the location of the hotel is great.

Punti negativi: Unfortunately we had a series of issues with rooms. The Junior Suite we booked had a terrace that was at the side of the building and did not access any direct sun. Nor did it have outside furniture. We requested a room change and, whilst this was readily agreed, the subsequent rooms we were offered were, firstly very unpleasant due to an issue with drainage and also very dusty; secondly very small and finally in the room we did accept ( having wasted a lot of our precious New Year holiday time in trying to get this sorted) there was a layer of dust on the shelving; the bathroom towel rail did not work meaning that there was no way of drying towels or heating the bathroom and the balcony glass was also dirty.

Punti positivi: Il personale simpatico e disponibile .in tutta la struttura ..e la vista mare ..

Punti negativi: 5 stelle ..non direi ..mancavano molti servizi da 5 stelle ....e anche alcune aree chiuse senza avviso sul sito .....le Macchine presumo della direzione in parcheggio davanti la hall ...abbiamo scaricato in parcheggio ..poche indicazioni nella struttura ...speravo meglio ... un po sono deluso e mi domando 5 stelle per cosa ...ci sono hotel a 4 che sono più curati ..più privacy e più servizi...mi aspettavo di trascorrere 2 giorni al top E sono rimasto deluso

Punti positivi: Molto organizzati

Punti negativi: Unico problema sono gli spostamenti con ascensore

Punti positivi: ..excelent stuff, beautiful and peaceful. Highly recommended.

Punti positivi: The staff are lovely and the room upgrade was very appreciated - we got the room with hot tub which was a life saver because there was nothing else to do at hotel

Punti negativi: Most of the hotel was closed- on booking.com it says the restaurant and pool is closed, but doesn't say the cave bar (which is whole reason i booked hotel more) and pool bar were closed too. 1 restaurant open that serves minimal food, and very over priced. Breakfast hardly any choice, and hotel far from anywhere so had to taxi into old city for meal. Very disappointed

Punti positivi: Ottima e varia la colazione. Posizione soleggiata con tramonto indimenticabile e tranquilla. Bella vista sul piccolo golfo e sul mare aperto con isolette. Da riprovare.

Punti negativi: Nulla di significante.

Punti positivi: Everything was great ...perfect for enjoying

Punti negativi: Just our short stay..

Punti positivi: Hotel is at beautiful location, my room was very big and clean with everything what needed available, amazing balcony with Jacuzzi and breathtaking view, staff is so polite and helpful, great home made wine in hotel served at bar, parking available upon request, taxi there in minute when needed etc. Well recommended to everyone. This is top class hotel, enjoy.

Punti negativi: Maybe to improve breakfast little bit, need to add hash brown, baked beans, poached eggs. But again what was offered was of outstanding quality, Great job.

Punti positivi: Beautiful location near the seaside, perfect view. Very peaceful.

Punti negativi: The swimming pool was smaller than we expected. We struggled a bit to find the entrance to the hotel.

Punti positivi: We had WE in More out of season so it was at special promo and additionally we got free upgrade to see view beautiful room so felt really great. Staff is kind and discrete. Location is fantastic.

Punti positivi: L'albergo è un ottima struttura in linea con le aspettative dei 5 stelle con posizione a strapiombo sul mare. L'accoglienza e tutto lo staff alberghiero di ottimo livello. La Direzione, molto sensibile, ha offerto un graditissimo up-grade e regalo in camera per una nostra ricorrenza. Molto apprezzato. La camera al 7° piano aveva un ampia terrazza e bellissima vista mare, dotata di tutto, con ottimo letto e bagno di pari livello. Speciale menzione, per il Cave Bar sotterraneo, ricavato da una vera e propria caverna con stalattiti e accesso diretto al mare. Da vedere assolutamente! Davvero un piacevole soggiorno. .

Punti negativi: L'entrata alla struttura, specialmente se arrivi di notte, non è ben indicata; l'ingresso e reception non visibile dalla strada. Disponibilità di parcheggio all'esterno molto limitata e piuttosto costoso il garage interno a cui accedi tramite auto caricata in ascensore. Colazione - ampia scelta ma qualitativamente mediocre. Menu cena con scelta molto limitata e qualitativamente non esaltante - diversamente i vini con ampia scelta, ottima qualità anche se molto cari.

Punti positivi: Breakfast was exceptional. From the front desk, to the cleaning staff and wait staff, all were friendly and did a wonderful job.

Punti negativi: Due to the off season when we were there, some of the restaurants were closed which limited us to one place to eat dinner, NOT the hotel's fault.

Punti positivi: Ottima struttura che fa parte di un complesso di 5 hotel con oltre 10 piscine tutte accessibili gratuitamente. Letto comodissimo.

Punti negativi: Garage a pagamento, 10 euro al giorno non sono tanti ma potrebbe essere gratuito visto l’ampio spazio a disposizione.

Punti positivi: Absolutely fabulous location, rooms and staff! They went above and beyond to make a Birthday very special!

Punti positivi: We fell in love as soon as we arrived, what a stunning location. The staff were very accommodating and found us a room earlier than the allocated 3pm check in. The room was spotless and the bathroom was huge! We had a balcony that had the most stunning views. We wanted to visit the old town of Dubrovnik and the hotel provided us with Bus Information (it runs from outside the hotel) it was a bargain of only a few Kuna and wasn't at all difficult to tackle.

Punti negativi: I think as it was quite out of season (late October) the restaurants were very quiet, I think the only thing I could be slightly negative about was the restaurant that did a BBQ night on a Thursday - we didn't feel the selection of foods on offer (buffet) were not to our usual taste. On a positive note the Zoe restaurant was fabulous and we wish we had eaten there again on the last night.

Punti positivi: Beautiful room, stunning view, fantastic facilities.

Punti negativi: Everything was incredible

Punti positivi: Great location, scenic view from our room. Well connected to city. Courteous staff.

Punti negativi: Breafast spread could be better.

Punti positivi: Tutto, dalla camera ampia e luminosa, la vista spettacolare, colazione con menù a la carte, personale preparato e gentile.

Punti negativi: La SPA assolutamente non adeguata ad un 5 stelle

Punti positivi: Receptionist. Room design.

Punti negativi: There should be signs showing which parking can be used to leave the car before going to the reception. No person helping with the luggage which is usually a standard in 5 stars hotel.

Punti positivi: Ottimo hotel con camere vista mare , si vedono degli ottimi tramonti, colazione varia.Abbiamo prenotato a Royal Blue ma al check in ci hanno spostato nel Princess dove sono le suite , ottimo guadagno. Grazie

Punti negativi: Il ristorante a buffet non ci ha soddisfatto .Le pietanze non erano all'altezza delle stelle.

Punti positivi: Really lovely breakfast, location was perfect - quiet and peaceful away from the hustle of the city, surrounding areas of hotel really pretty, facilities, views amazing from everywhere in the hotel, room had everything you could need - very clean and contemporary,,,

Punti negativi: Bar staff were a bit grumpy! Noise of aircon units around the pool and x 2 sets of music playing at the same time! Think one from around the pool and the other in the restaurant?

Punti positivi: The amount of chill out areas throughout the whole hotel

Punti negativi: Breakfast was very busy

Punti positivi: Lovely breakfast, helpful staff. We had a late flight but early checkout and they kindly let us store our luggage in the hotel and use the spa lockers, showers and towels to get ready for our journey home. Great hotel, would definitely return.

Punti positivi: Gorgeous grounds, amazing pools, comfortable rooms, we loved this place so much. So much we stayed all afternoon relaxing and swimming

Punti negativi: Nothing.

Punti positivi: Breakfast was excellent. Room was a great size, bed comfortable and everything clean.

Punti negativi: Room was noisy with the drive on one side and echoing noise from the foyer on the other.

Punti positivi: La struttura è fantastica con camera che si affacciava sul mare e le isolette a largo di Dubrovnik. Camere e struttura moderne con ottimi servizi e tutto sempre molto pulito. Ottima anche la colazione , il pranzo e la cena. (Colazione e cena a buffet - vasta scelta e ottima qualità). Personale disponibile e gentile quasi al 100%. Le piscine esterne con vista mare sono fantastiche ed è facile raggiungere il centro storico con i mezzi pubblici, taxi ecc.

Punti negativi: Abbiamo prenotato per 4 notti ma causa un problema di logistica siamo stati costretti a rinunciare alla prima notte. Capisco che non era previsto il rimborso ma , considerando anche il costo elevato, avrei apprezzato un voucher da consumare nella struttura o qualcosa di simile. Pazienza, rimane comunque una bellissima esperienza.

Punti positivi: Avevamo letto recensioni contrastanti sul servizio colazione/ristornate, ma francamente non capiamo cosa non sia piaciuto ai pochi che esprimevano pareri non esaltanti. Se proprio vogliamo esagerare, potremmo dire che non ci sia stato bilanciamento nell'offerta tra dolce e salato, ma c'era così ampia scelta che non potremmo che definire una colazione SUPER. La vista delle piscine a sfioro sul mare è davvero mozzafiato. Piscina interna e centro fitness. Piscina per i bimbi. Servizio bus/navetta che collega in maniera superlativa sia le spiagge che il centro città o la città vecchia. Una serie infinita di altri servizi che offre la struttura e di cui non abbiamo potuto approfittare per pura mancanza di tempo. Insomma, una vacanza davvero fantastica...avremmo solo voluto poterci trattenere di più

Punti negativi: L'aria condizionata era forse un po' tropo bassa nei corridoi e qualche torta in più a colazione.

Punti positivi: Location was excellent, 20 minutes bus ride from the old town. 10 minute walk from lovely restaurants and bars. The view from the pool area is out of this world! We often sat and watched the cruise ships coming in and the stunning sunsets. The beach clubs within 3 minute walks were beautiful. I would return back to this hotel in a heartbeat, lots of selection at breakfast, we also ate at the snack bar most lunch times the salads were fab! I have already recommended to lots of family and friends

Punti negativi: nothing at all

Punti positivi: Loved the overall hotel ambience, the breakfast buffet spread was exceptional (so many choices...all super yummy!!), the view from the pool was beautiful/ convenient access to shuttle bus to the Old Town and other hotel facilities in the Valamar community. We particularly loved and appreciated the friendly service we got from the bar/restaurant staff at the Valamar President..we had dinner there twice!

Punti negativi: Whilst the reception, pool restaurant & room housekeeping staff were absolutely excellent...we didn't appreciate the "snobbish" & haughty service we received from the bar/lounge staff...so we went to the Valamar President instead to have drinks and dinner (twice) as we received EXCELLENT & very friendly service!! Also, we expected more of a roomier Superior double room with balcony and seaview...our room (262) seemed much smaller than the photo featured on the website....and gee the bathroom room was so heavy...it was difficult to pull..the hotel could change it perhaps as they attract more senior guests?)

Punti positivi: Nice rooms, great swimming pool facilities with lovely views, fantastic staff

Punti negativi: Nothing

Punti positivi: Albergo pulito ed accogliente, colazione abbondante e ricca.. Piscine pulite con vista mozzafiato.. A soli 5 minuti da dubrovnik con fermata autobus fuori all'hotel.. Bellissima la spiaggia della struttura con ingresso tramite il Valamar President che con solo 100 kune, circa 14 euro ti danno 2 lettini ed ombrellone.

Punti negativi: 1) La reception nn parla minimamente l'italiano e penso che in un albergo 4 stelle questa sia una mancanza. 2) In Hotel e soprattutto nelle camere l'aria condizionata è molto bassa tanto da sembrare di essere in montagna!! In sintesi l''hotel è molto bello, ed è consigliato x una piacevole vacanza a due passi da dubrovnik 3)Evitate la spiaggia del Coral Beach con ingresso adiacente all' hotel ma che non fa parte della struttura Valamar.. Ingresso x 3 persone abbiamo pagato circa 80 euro.. Ladri!!!!

Punti positivi: La struttura è bella e situata in posizione favolosa. Colazione abbondante

Punti negativi: Tutti i servizi "extra" sono a pagamento (centro benessere, fitness).

Punti positivi: Really warm welcome from the host Nikolina. She met us at the old town gate and gave us a mini walking tour through the old town and referee good restaurants and things to do. Very clean and comfortable environment.

Punti negativi: Honestly everything was pretty good except it was a bit expensive for the size of the room. But considering you are in the old city of Dubrovnik its a great value for the location.

Punti positivi: The Inn is in a central location. Very clean and staff very friendly. It is a family operation and is clear that they value quality and customer satisfaction.

Punti positivi: La posizione, pur se scomoda perché raggiungibile solo con un lungo percorso a piedi

Punti negativi: La ppsizione della camera e i servizi Inoltre, contrariamente a quanto comunicato nella presentazione, non è stato accettato il pagamento mediante credit card

Punti positivi: The location was excellent, not many steps. Nikolina and staff were friendly and very helpful with recommendations and transfer arrangements. Our room was small, as expected, but well maintained. It was very comfortable, even though we stayed through a heat wave.

Punti positivi: Nicolona is great she is so sweet , her hospitality is amazing. The place is quiet and clean . Very close to every thing

Punti positivi: Great location in the Old City. Close to many sights. The owner, Nikolina was wonderful. She will give you great advice. This place can feel like home.

Punti negativi: Did not have an elevator. It can be difficult if you have heavy luggage and your room is on an upper floor. I had the room on the top, which was possibly the attic converted into a hotel room. It had an angled ceiling. If you are tall you may have a problem standing in this room. You will not be able to stand up upright in part of the room because of the angled ceiling.

Punti positivi: Location was superb. inside old city walls, near cathedral and old harbour yet quiet. Very friendly welcome, particularly from Nicolina, who was very helpful. All old town attractions and lots of eating places within easy walking distance. Homely feel to this family run hotel. Simple but clean comfortable room on the first floor, which had character including stone walls, and everything we needed including fridge and shower and large double bed. Hotel arranged very convenient pickup to and from airport for reasonable cost. Was possible to make tea and coffee in communal downstairs room, which is a big bonus as cafes can be expensive. Would highly recommend if you want a good and affordable hotel in Dubrovnik old town.

Punti positivi: Nice, clean appartments, very central. Stayed there twice in the last few years. Nikolina is super friendly. Would stay there again

Punti negativi: Some of the sheets, pillowcases etc. could maybe be updated.

Punti positivi: Nikolina is very helpful, easy going and conversational. The villa is perfectly situated in the old city and the room was quiet and comfortable

Punti positivi: Location good beds very comfortable airport transfers were offered by owner. Dubrovnik Old Town accomadation very expensive so this was probably one of the better options for booking.

Punti negativi: Had to wait for someone to meet us at property . Was expecting to pay by credit card but although said I could on booking.com website ie property accepted all major credit cards was contacted after booking by property to say only accepted Euros

Punti positivi: Accoglienza ottima, professionale ma amichevole, camere silenziose seppur in posizione centralissima e in piena settimana di ferragosto.

Punti negativi: Prezzo un po’ più alto di quanto dovrebbe, ma è una caratteristica comune a tutta Dubrovnik, ristoranti in primis.

Punti positivi: Tutto era curato perfettamente e il personale era molto cordiale. Vista perfetta per la nostra luna di miele!

Punti positivi: Wonderful see views from all apartments and throughout the hotel. Brilliant facilities: indoor and outdoor pool. Three jacuzzis. Full gym, sauna and steam room. Spa facilities. Wide variety breakfast. Mostly helpful and friendly staff. Nice comfortable room

Punti negativi: A little bit from the City centre but that wasn’t a problem as buses run every 20 minutes from immediately outside the hotel.

Punti positivi: Hotel is on a excellent location. Really nice view from the room to the sea. Great location.

Punti negativi: Il caffè ed il cappuccino lasciavano molto a desiderare

Punti positivi: This hotel is one of the best we have ever visited. From the first moment we arrived, and our car was whisked away, to its return, we enjoyed everything about it. The breakfast was a real feast, with the truffle omelette, cooked to individual specification, a real highlight. This is a serious hotel and well deserving of its five star rating. We will be back.

Punti negativi: Absolutely nothing. This was perfection in a hotel.

Punti positivi: Tranquillità e relax fuori dal caldo e dalla folla di Dubrovnik. Colazione ottima. Piscine bellissime.

Punti positivi: Colazione abbondante e varia, bello il ristorante Elafiti con una bellissima visuale sul mare. I dipendenti sono tutti gentilissimi e sorridenti.

Punti negativi: Mi aspettavo un po' di più dalla cena a buffet essendo un 5 stelle sia come qualità che quantità. L'acqua costa un po' troppo. Mi aspettavo pesce a volontà.

Punti positivi: Right on the Adriatic. Friendly staff.

Punti positivi: Gli spazi ampi. La zona benessere molto ampia e pulita con piscina coperta per fare lunghe nuotate. Le camere con splendida vista. La comodità di avere un capolinea dell’autobus all’ingresso per raggiungere old town in 10 minuti. Il profumo delizioso in tutto l’hotel

Punti positivi: Well laid out, spacious and modern hotel with all that you require for a leisure break. Clean and always impeccably tidied by the cleaning staff that came to the room twice daily. Overall the hotel offers a great service from friendly approachable staff.

Punti negativi: The location was on the outskirts of the town, this proved to be a little to far to walk to the old town everyday. There was a good bus service that stopped right outside, and ran to the town twice an hour. The breakfast selection was slightly limited.

Punti positivi: Posizione ottima, servizi eccellenti

Punti negativi: Il prezzo resta alto in relazione agli altri hotel di pari categoria

Punti positivi: Amazing location.

Punti negativi: Lounge was not very relaxing . We were there in October so very quiet. But cold have done with some music

Punti positivi: Colazione buona

Punti negativi: assistenza bagnini abbastanza assente

Punti positivi: The view was perfect, luxurious bedlinen, lots of space and great breakfast.

Punti negativi: Just missed having the option to swim in the pool.

Punti positivi: Super postion

Punti negativi: Breakfast, no vegetables except tomatoes and cucumbers

Punti positivi: both excellent

Punti negativi: the dinner on the second night was not up to standard.

Punti positivi: Cleanliness and convenient to travel to old town by bus.

Punti negativi: Bad feeling in Vista restaurant in breakfast time, the staff seemed very unhappy, very long face all the time. Dinner is pricey. You can find plenty of restaurants in old town with good service and price.

Punti positivi: Perfect 10+

Punti negativi: All was perfect for 10+

Punti positivi: Le stanze moderne e confortevoli, la colazione abbondante e buona, la posizione che nonostante fosse fuori Dubrovnic era ben collegata, un buon servizio di reception e concierge e un buon rapporto qualità prezzo.

Punti negativi: Le scalette per scendere a mare, assolutamente inadeguate e pericolosamente scivolose.

Punti positivi: Location, service, room view

Punti positivi: I used to stayed in Dubrovnik in the past 7 years. Everything is Brilliant! 1. Fantastic & delicious Breakfast 2. Lovely room with Adriatic Sea viewing 3. Secured underground car park 4. Even better price than others nearby

Punti negativi: Nothing!

Punti positivi: Very nice room, excellent breakfast but the best is the VIEW!!

Punti positivi: Staff gentile. Piscine bellissime e pulite. Cibo molto buono nei ristoranti a la carte.

Punti negativi: Colazione con pochi dolci. Staff non parla italiano al contrario di quanto scritto. Ombrelloni e lettini datati in spiaggia. Cibo non molto buono nel ristorante a buffet

Punti positivi: stanza, vista dalla camera, colazione varia, posizione

Punti negativi: scarso assortimento della colazione dolce

Punti negativi: Stanza poco ampia