Hotel Tropicana

Grazie per l'ottimo soggiorno

Punti positivi: Posizione presso la spiaggia di Los Muertos

Punti negativi: La connessione Wifi era disponibile solo nella hall.

Punti positivi: La posizione, il servizio, e pulite.

Punti negativi: Arredamento vecchio,

Restaurant/Staff

Punti positivi: For the most part, the staff was wonderful, and especially helpful and friendly were the guys supplying the pool and beach chairs and umbrellas. Also a special mention for Marcella. She does an excellent job of keeping the beach and pool areas in order, while also having a smile and being sociable. I don't want to forget our maid. She took great care of our room.

Punti negativi: Just a few things I didn't like. The internet service is not good. It's bad enough to have to go to the lobby for service, but even that was spotty. The staff in the restaurant were impatient and a little cranky at times, but I think this might be because, in my opinion, the restaurant is understaffed. Just one more thing. We have some friends that live in Puerto Vallarta, and wanted to have them up to our room to have a cocktail before we all went out to dinner. They were turned away, and think that was rediculous.

Good Value for the Money....

Punti positivi: The location is really good. The rooms are clean (our maid was a delight; she worked hard and the cleanliness of the room showed it). The hotel staff is dynamite. The hotel is older and showing some signs to wear-and-tear, this is to be expected along the ocean. I would definitely stay at the Tropicana again!

Punti negativi: The restaurant and bar need some special attention! Some of the staff, in these locations, is ill-tempered and uncaring; this was in sharp contrast to the graciousness of the rest of the staff. Food choices were limited and the restaurant was not open for dinner. The Tropicana, to be a major hotel contender in P.V., needs to attend to their food and beverage departments.