The hotel staff was excellent, very professional, helpful, and friendly. They knew my name and room number after the first night! Plus the location was fantastic - 2 blocks from the subway, bus, and Champs -
If there was anything I did not like about this hotel it was the heavy brass key chains that we had to turn in and collect each time we entered or left the hotel.
I like the location, the stuff were friendly
The carpet were not clean. There were some sustained
Nothing--hotel cancelled my reservation Plus they are doing an exterior renovation so hotel would be very noisy
Everything..maybe a 3 star at best
Best location near Champs Elysees. Staff are nice and friendly.
Carpet not very clean, has many dirty spots. Room not quiet, especially noisy in the mornings. Bathroom was old and fixtures and caulking are dirty, needs repairs. They did not mention cost of minibar items, which items are complimentary not clear.
The only good thing about the hotel is its location!
This was a total disappointment. This is by no means a 5 star hotel as advertised. They don't have gym, pool and I have even asked for concierge to give us advice and they said they don't have. There wasn't even an water boiler in the room.
location, location, location
has a little age, needs some 'touch up'
Only the location
We are shocked this was rated as a 4 star hotel. The recessed light in the bathroom was hanging by electrical wires, the shower had mold, the carpets was stained and old, the noise was as loud as a highway hotel, and the service was terrible
Ideal location and very courteous staff.
For the star rating if 5, we were expecting somewhat bigger rooms, larger lobby and reception area.
very poor customer service; poor location; hardly any reception area; musty smell; old rugs and dark environment; definitely not a 5 star, more like a 2-3 star if at all.
I wonder who rate it as 5 stars.
all think except some staff
Very elegant small quant hotel with excellent guest service! Hotel was very clean and staff checked room most days twice a day for clean towels and straightening up bed linen. Valet parking in garage next to hotel, without problems for fair charge compared to Paris standards.
Staff was very friendly, personable and helpful, spoke English well. The concierge provided us with tickets for Moulin Rouge one day in advance!
Wifi was only available 50% of time for iPhone and fire alarm went off for 10 minutes at 1:30 am. Nobody explained what happened or apologized for inconvenience.
Big room. Good service.
No way the hotel is 5 stars. Carpets are ripped up and stained. Place is run down. Its 3.5 stars stateside.
Soggiornando presso Hotel de Vigny, ti troverai in una posizione centralissima di Parigi: ad appena 1 minuti di auto c'è Champs-Élysées e a 12 minuti c'è Torre Eiffel. Potrai usufruire di quotidiani gratuiti nella hall, servizio di lavanderia/lavaggio a secco e reception aperta 24 ore su 24.
Basato su 449 recensioni
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