Days Inn & Suites by Wyndham Omaha NE

Wouldn't stay there again

The room was clean. The parking was convenient.

Upon arrival there was no receptionist at the desk and no telephone or bell to ring in order to contact a receptionist. After waiting for 5 minutes I finally looked around the corner to find the receptionist. There was obviously a miscommunication between your company and the hotel because the receptionist called to tell one of your representatives that "you guys screwed up again". She was very rude to your representative (not very professional). She also did not explain to me exactly what the miscommunication was (which left me very uncomfortable because she had just had my credit card and was now acting this way, I am now closely monitoring my credit card transactions). I entered my room to be further disappointed, the floor plan of the room was very inconvenient. The only plug in near the bed was not accessible (it was located under the headboard and under the bed) which was a major inconvenience. The alarm clock was located on the other side of the room and was not even set to the correct time. There was a telephone jack behind one of the bedside tables the cover appeared to have been either very dirty or it had been exposed to heat. The telephone jack cover was not secure to the wall and there were bare wires exposed. Upon checkout the day receptionist was at least friendlier and was actually at the desk when I went to check out. I will not be booking a room here again.

I would not stay at the hotel again.

The front desk man that assisted me was completely and utterly professional. He was courteous and nice and really helpful.

The room was absolutely disgusting. There was some style of mold or water damage in the bathroom. There was hair all over the bathroom floor and in the tub as well. I checked in at 11pm and checked out at 4am because I was so disgusted.