Intercontinental Hotels London - The O2

The Intercontinental for me is one of those chains that I can consistently rely on when travelling anywhere in the world. They are a luxurious, proper hotel that doesn’t scrimp on the facilities. As per usual, this hotel is a world class business hotel. Would be exceptional if you were attending a concert or event at the O2! Very comfortable room, even at the standard entry level. Bed is very comfortable, excellent linen, quiet air conditioning. The Sky bar is also excellent with a sensational view, wonderful service and great drinks! The breakfast buffet was 10/10. Definitely have breakfast here! Lots of hot options, vegetarian options, continental and Asian options like congee. Cannot fault this! The Spa services (treatments) were also excellent. I have a fantastic massage & facial in a well appointment room with a very skilled therapist.

The pool. I don’t expect to use a hotel of this standard and have kids screaming around jumping in and splashing about. I would not pay to use the spa area as a visitor. It’s not in keeping with the hotel. Having spent £250 on two treatments, I didn’t use the steam room, jacuzzi area because it was just not relaxing at all.

Good location the staff in the sky bar were so attentive and very nice

Was a bit of a wait to check in

Spa was really lovely. Nighttime view exciting. Staff very welcoming. Bathroom facilities really good. bed comfortable.

Few niggly bits in room. Socket loose, kettle not working properly. Milk past it’s best.

Really comfortable room and spotlessly clean . Staff very helpful and accommodating. Car park had stacks of space.

High quality, super service.. lovely staff, rooms, breakfast!!

Nothing!

Absolutely beautiful decor, very quiet & private. Security was good as-well, staff were friendly, room was super comfy & clean & quiet. Short walk to the 02 arena.

Room service is very expensive prices could be lower.