Best Western London Queens Crystal Palace Hotel

Il prezzo econominco

Pulizia della camera, colazione insufficiente e troppa distanza da Londra

rapporto qualita' prezzo- 15 minuti a piedi si raggiunge il capolinea della linea 3 per oxford circus -

la colazione un po carente pero' considerato il prezzo ..... va piu' che bene

Assolutamente non mi è piaciuto, bello fuori ma triste e puzzolente dentro...

se non si può reclamare...

riscaldamento funzionante, disponibilità del bollitore d'acqua per the o caffè, camera spaziosa e colazione abbondante (al contrario di quello che dicono gli altri ospiti), prezzo a camera e non a persona.

muri troppo sottili (si sentono troppo le persone che chiacchierano durante la notte), doccia che perde acqua e allaga il bagno, ma per essere un due stelle va più che bene, non al centro di londra ma è a dieci minuti dalla fermata crystal palace dove si può prendere la metro, treno e overground per tutte le direzioni.

l'ingresso ,l'aquario ,la cortesia del personale , l'ascensore , la colazione e il fatto che ci fossero a tutte le ore

bide assente in camera.

Niente

Pessimi condizioni della stanza, mobilio medriocre, assenza di armadio, stanza piccola, brutta, spoglia, sporca...ecc..

La colazione

The Location was OK for my needs, the room was modern and had a good shower.

Lack of in-hotel refreshments, no room service, very limited parking, staff need either customer service training or the opportunity to find another job. Breakfast was below average. My main gripe is that the hotel charged for a no-show on a second room I booked but were unable to produce a receipt for this charge and still haven't.

The bathroom is very clean and the price is good.

The hotel could do with some refurbishing. The pipes smell like sewage. I did not find the staff particularly friendly.

clean good shower

room in bacement and long walk from reception

We arrived and the receptionist had an attitude, was rude when serving, speaking in short sentences, looking at the floor, ask for photo ID - had no idea, that I required photo ID to book in and having used booking.com many times, I have never had to before. His response was cant help you if you dont have it! When we checked in, the room was down multiple flights of stairs further and further into the basement area with no natural lighting - a mammoth walk and trek with 2 children and 4 cases and no lift facilities. We then went outside into a closed and enclosed forecourt, to another corridor that went deeper down, to our room finally. On entry the room was damp and cold. on Getting into bed, all four beds were damp sheets and the smell of damp was offset with a glade plug in that was very strong. We were tired and the children needed to sleep so I was not prepared to trek back to reception to complain or ask to be rehoused, we got some sleep but my 8 year old son has got a cold as a result of sleeping in a damp bed - not the birthday treat he wanted. The shower room was dirty and mouldy with a mouldy shower curtain. When we checked out in the morning, there was no one at reception to speak to so we left our electric keys and left the hotel, disappointed and never going back. I stay in Best Western hotels with business trips a lot and have never experienced this before.

Dry Beds. Non damp room

Nothing

Dirty tired hotel breakfast did not even bother went out it was an insult to even be considered a breakfast booked 3 nights only stayed 2

Quiet room

Heating not easily controlled