Best Western London Peckham Hotel

Location is great and breakfast is good

We paid for a double room which cost more than other options (eg small double or double room with no window) and yet we were allocated a small room in the basement with no window. Took 5 mins to get to the room from reception up and down various steps which also wasn't ideal given I had to juggle a 2 year old and our luggage.

Nothing

The receptionist was rude with me

Convenient location, rooms spotlessly clean and modern appearance.

1. The fire escape plan on the back of the door is too small and slightly confusing, it appeared some of the arrows pointed to a dead end and the exits not clearly identifiable - even if I was reading it wrong I would imagine in an emergency it would be even worse to decipher 2. I have to say that one of the corridors smelt of faeces. I think someone had done something unpleasant on the carpet, which had not been cleaned up properly. 3. There was no indication on booking the room that the whole building would be completely covered in scaffolding. 4. The air conditioning in the room kept turning on intermittently through the night and it was very noisy, like sleeping next to a jet engine. 5. The space around the bed was ridiculously small, if I had a disability I wouldn’t have been able to get in it. The croissants at breakfast were stale. 6. The staff did not show any particular enthusiasm or a warm welcome. In conclusion I was fairly disappointed in this hotel, they should be doing better.

Handy location to peckham where friends we visited live.

Tiny room, hard bed, room stank of bleach, poor value for money