The Orleans Hotel & Casino

Icky even by Vegas standards

Punti positivi: Staff is friendly. Mattresses are firm.

Punti negativi: Pool closes at 7 but hours aren't posted. The stench on floor 18 is possibly urine but it could be something worse. Property is not well maintained. Mandatory resort fee adds to cost of room so you can have slow internet, an in room coffee maker, and access to the pool assuming it's open.

Shower draining slow

Punti positivi: We thought The casino was cleaner then we remembered.

Punti negativi: The shower drain was slow, leaves you standing in dirty water. Some of the detail work, like caulking done sloppy, needs to be redone.

They charged me extra fee

Punti negativi: I booked from Kayak and there shouldn't have extra fee. But this hotel told me that I need to pay for the hotel fee (which is an extra charge). But I have already paid a "hotel fee" when I booked this hotel. The staff didn't give me a good explanation and just told me that these two hotel fee are not the same (for me, IT IS THE SAME. THEY WERE HOTEL FEE). The hotel fee I paid on Kayak is only for Kayak not for the hotel so I need to pay them hotel fee. I would never choose this one again.