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Valutazione complessiva
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9.0 "Ottima colazione."10.0 "Il 100% è
soddisfatto del prezzo della colazione ." -
8.7 "Il bar è eccezionale."10.0 "Il 100% ritiene i
prezzi delle bevande convenienti ." 9.4 "Le bevande alcoliche sono buone , per 94% degli ospiti." -
8.6 "Servizio eccellente."9.2 "Il 92% pensa che lo
staff sia molto gentile ." 7.6 "Il 76% considera lostaff della reception eccellente ." 7.6 "Il 76% pensa che ilservizio sia molto professionale ." -
8.2 "La posizione è eccellente."9.7 "Il 97%
ha gradito la vicinanza dei negozi ." 10.0 "100%ha gradito i ristoranti e i bar ." 10.0 "100%ha gradito la vicinanza alle attrazioni turistiche ." 10.0 "Centro città facilmente raggiungibile , lo afferma il 100%." 10.0 "Centri business nelle vicinanze , dice 100% degli ospiti." -
4.9 "Non molto pulito."4.8 "Il 52% afferma che
le camere sono sporche ." 4.3 "57% ritiene chesia piuttosto sporco ." 0.4 "Il 96% afferma cheil bagno è sporco ." -
4.9 "Le camere non sono accettabili."4.8 "Il 52% afferma che
le camere sono sporche ." 0.1 "Il 99% afferma che sonoin cattivo stato ." 2.0 "Il 80%si è lamentato del bagno ." 2.8 "Per il 72%, lestanze sembrano vecchie ." 1.3 "Il 87% ha avutoproblemi con l'arredamento ." 1.0 "Il 90% ritienela tv inferiore agli standard ." 0.4 "Il 96% afferma cheil bagno è sporco ." 4.1 "L'aria condizionata è stata criticata dal 59%." 1.6 "84% degli ospiti ha avutoproblemi con la doccia ." 3.0 "Il 70%ha criticato il bagno piccolo ." -
3.7 "Servizi scadenti."3.7 "63% pensa che
la struttura non sia carina ." 3.3 "Per il 67%,l'ingresso della hall è inferiore agli standard ." 0.7 "93% degli utentisi è lamentato dell'ascensore ." 0.0 "Il 100% ritiene chele strutture hanno bisogno di essere rinnovate ." 3.3 "67%non ha apprezzato l'architettura ." 3.3 "67% ritiene iterreni sgradevoli ." -
3.2 "Terribile atmosfera."2.2 "78%
ha criticato lo stile dell'hotel ." 3.3 "Per il 67%,l'ingresso della hall è inferiore agli standard ." -
2.6 "Connessione internet inadeguata."1.1 "89% degli ospiti ritiene che
la qualità della wifi sia pessima ."
Valutazione complessiva
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8.9 "La colazione è buona."
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8.9 "Il bar è eccezionale."
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8.7 "Servizio eccellente."7.9 "Il 79% considera lo
staff della reception eccellente ." -
8.4 "La posizione è eccellente."
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5.0 "Le camere sono accettabili."6.1 "
I letti sono accettabili per il 61%." -
4.9 "Non molto pulito."4.9 "Il 51% afferma che
le camere sono sporche ." -
3.3 "Servizi scadenti."3.2 "68% pensa che
la struttura non sia carina ." -
2.9 "Terribile atmosfera."2.1 "79%
ha criticato lo stile dell'hotel ."
Valutazione complessiva
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9.0 "Ottima colazione."
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8.1 "Servizio eccellente."9.2 "Il 92% pensa che lo
staff sia molto gentile ." 7.3 "Il 73% considera lostaff della reception eccellente ." -
8.0 "Il bar è eccezionale."
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7.9 "Posizione buona."
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6.8 "Livello medio."
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4.5 "Non molto pulito."4.6 "Il 54% afferma che
le camere sono sporche ." 0.3 "Il 97% afferma cheil bagno è sporco ." 4.1 "59% ritiene chesia piuttosto sporco ." -
3.9 "Servizi scadenti."3.9 "61% pensa che
la struttura non sia carina ." 3.2 "Per il 68%,l'ingresso della hall è inferiore agli standard ." 0.8 "92% degli utentisi è lamentato dell'ascensore ." -
3.5 "Le camere non sono accettabili."5.0 "
I letti sono accettabili per il 50%." 4.6 "Il 54% afferma chele camere sono sporche ." 0.1 "Il 99% afferma che sonoin cattivo stato ." 1.5 "Il 85%si è lamentato del bagno ." 2.9 "Per il 71%, lestanze sembrano vecchie ." 1.9 "Il 81% ha avutoproblemi con l'arredamento ." 0.3 "Il 97% afferma cheil bagno è sporco ." 0.9 "Il 91% ritienela tv inferiore agli standard ." -
3.2 "Terribile atmosfera."2.2 "78%
ha criticato lo stile dell'hotel ." 3.2 "Per il 68%,l'ingresso della hall è inferiore agli standard ." -
2.6 "Connessione internet inadeguata."
Valutazione complessiva
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8.8 "La colazione è buona."
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7.8 "Posizione buona."
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6.8 "Livello medio."
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5.3 "Le camere sono accettabili."
Valutazione complessiva
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8.8 "Servizio eccellente."
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8.1 "La posizione è eccellente."
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6.1 "Comfort nella media."
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4.8 "Le camere non sono accettabili."
Recensioni recenti
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4.2recensione da
Old hotel!!! The location was perfect in downtown, but the hotel was under construction, broken tile in the lobby, primer on the walls, small check in area, etc.l Worst part was their air system only does heat or AC based on the outside weather. Our room was 80 the entire weekend. Parking garage is terrible. Do not take large vehicle in garage. I would not recommend.
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6.5recensione da
The heating system was bad. My heat never came on. I understand all the construction, but cleanliness can still be maintained. The elevators were filthy and being used by staff, construction crew and equipment movement. The entrance from the garage was so filthy it reminded me of being in New York. First impressions are everything. I'm sure once all the renovations are complete it be be amazing again.
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5.1recensione da
The only part I liked was the staff and location. The room was cold...no heat. 2 lights were out in the room at check in...another was falling out of the ceiling. The view from our room was nice...but the window had face prints all over it n I told my daughter not to touch it. The shower had hair in it at check in. I had to ask for toilet tissue because it was not refilled during cleaning. Everytime we went to the pool we had to ask for more towels...and sometimes they weren't received before we were done swimming. I am a single mom and we were there for 4 days...the staff was very helpful...but the hotel was not at all what I expected.
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7.6recensione da
This was a great hotel; wonderful service with a great downtown location. You're within walking distance of great restaurants, Circle City Mall, Convention Center and Lucas Oil Stadium. The staff was extremely helpful. We will return again.
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6.3recensione da
Very good locatin.
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7.0recensione da
The Hotel staff are very courteous and helpful. We needed directions and the personnel at the front desk were very obliging, We came to Indy to ride our bikes on the Monon Trail so the location of the Hotel was good, the trail starts on 10th street. It was our second trip to your Hotele but not our last, let your employees know they do a excellent job.
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8.0recensione da
convenient location and nice room one elevator was out of service, which led to delays getting to and from room
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6.0recensione da
I really liked the layout of the room and the easy access to all the shopping and entertainment.
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7.6recensione da
The staff was wonderful and went out of their way to make our trip enjoyable. I would especially like to thank Shelley Maher - she went completly out of her way to help us and make sure we had one of the larger rooms for our anniversary. She even sent me info. on the places nearby that were having a Thanksgiving meal - it is people like Shelley that will make us return and tell everyone to stay at Embassy Suites. We had been approved for an early check-in and were even an hour later than we had asked. However, when we arrived from our 2.5 hour road trip on Thanksgiving the room was still not ready for 2 hours after we had arrived. Being that it was Thanksgiving and everything was closed or booked, there really wasn't anyplace for us to go. It would have been nice if they would have been able to get the room ready a bit sooner.
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7.6recensione da
This was a great hotel; wonderful service with a great downtown location. You're within walking distance of great restaurants, Circle City Mall, Convention Center and Lucas Oil Stadium. The staff was extremely helpful. We will return again.
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7.0recensione da
The Hotel staff are very courteous and helpful. We needed directions and the personnel at the front desk were very obliging, We came to Indy to ride our bikes on the Monon Trail so the location of the Hotel was good, the trail starts on 10th street. It was our second trip to your Hotele but not our last, let your employees know they do a excellent job.
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7.6recensione da
The staff was wonderful and went out of their way to make our trip enjoyable. I would especially like to thank Shelley Maher - she went completly out of her way to help us and make sure we had one of the larger rooms for our anniversary. She even sent me info. on the places nearby that were having a Thanksgiving meal - it is people like Shelley that will make us return and tell everyone to stay at Embassy Suites. We had been approved for an early check-in and were even an hour later than we had asked. However, when we arrived from our 2.5 hour road trip on Thanksgiving the room was still not ready for 2 hours after we had arrived. Being that it was Thanksgiving and everything was closed or booked, there really wasn't anyplace for us to go. It would have been nice if they would have been able to get the room ready a bit sooner.
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4.2recensione da
Old hotel!!! The location was perfect in downtown, but the hotel was under construction, broken tile in the lobby, primer on the walls, small check in area, etc.l Worst part was their air system only does heat or AC based on the outside weather. Our room was 80 the entire weekend. Parking garage is terrible. Do not take large vehicle in garage. I would not recommend.
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6.5recensione da
The heating system was bad. My heat never came on. I understand all the construction, but cleanliness can still be maintained. The elevators were filthy and being used by staff, construction crew and equipment movement. The entrance from the garage was so filthy it reminded me of being in New York. First impressions are everything. I'm sure once all the renovations are complete it be be amazing again.
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5.1recensione da
The only part I liked was the staff and location. The room was cold...no heat. 2 lights were out in the room at check in...another was falling out of the ceiling. The view from our room was nice...but the window had face prints all over it n I told my daughter not to touch it. The shower had hair in it at check in. I had to ask for toilet tissue because it was not refilled during cleaning. Everytime we went to the pool we had to ask for more towels...and sometimes they weren't received before we were done swimming. I am a single mom and we were there for 4 days...the staff was very helpful...but the hotel was not at all what I expected.
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6.3recensione da
Very good locatin.
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6.0recensione da
I really liked the layout of the room and the easy access to all the shopping and entertainment.
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