Sheraton Frankfurt Airport Hotel and Conference Center

very polite, helpful, and friendly staff.

Punti positivi: the ease of connecting to trains fior busines and shopping.nothing

Punti negativi: nothing.

Punti positivi: Never leaving the building to go from the train station to the hotel, then to the airport terminal the next morning was incredibly convenient.

Punti negativi: The window curtains did not close fully at each end of the window, which allowed some light into the room at night. The bathroom floor had a blunt edge of raised stone-like flooring material at the threshold. I had to fold a towel several times and lay it over the threshold in order not to catch my toe and stub it or trip. Poor design!

Very nice staff

Punti positivi: The staff, especially at the reception desk was very nice. They seemed all very welcoming and always showing a warm smile. They also did their job diligently and were always willing to help. I actually remember and want to thank Melanie for helping me find my lost wallet. There was no excess of luxury, but my room was big, quiet and very comfortable. Honestly, it is a perfect place to stop by since it is very comfortable and convenient at a small walking distance from the airport.

Punti negativi: No free wifi all around in quite inconvenient. In order to achieve excellence of service, that is a must nowadays. Also, the wait for the check in was a little exaggerated, but it was caused by external circumstances to the hotel (flight cancellations) so it is totally understandable. And once again, the staff remained calm and welcoming despite people's complaints.

Punti positivi: Nice location, beautiful room, very quiet for airport.

Molto comodo

Punti positivi: Proprio accanto al tunnel per l'aeroporto.

Punti negativi: La convenienza

Hotel molto comodo se si soggiorna a lungo

Punti positivi: La pulizia Il comfort Le camere silenziose Il caffè in camera