Pillows Grand Hotel Place Rouppe

Nice location, clean well furnished room with good bed, linens - and yes good pillows. 10 minute walk to Grand Place with many food options on the way. Staff was pleasant and helpful.

Difficult for us and for multiple cab drivers to find the hotel. Located at a large plaza with a traffic circle. However the hotel “sign” on the large 6 story building is a small vertical banner on the side of the building, black with dark letters. Impossible to see at night. The small neon sign is for the wine bar.No lobby or reception area, you enter thru the ground floor wine bar. Hotel staff/check-in is a person with an iPad. Very Millennial, not that convenient.

Good room size and the room had two chairs, most unusual nowadays! Separate toilet from the shower was good, although no sink in the toilet was unusual. Downstairs lounge area was comfortable, relaxing and warm! Great check-in and check-out experience with iPad brought to you on the sofa! Complimentary drink on arrival. Outstanding staff in all areas. Dinner in the hotel was excellent but breakfast a little complex, in that it was included but we weren't sure what exactly was included. For instance when asked if we wanted scrambled or fried eggs we opted for fried and we got one fried egg each on a plate, nothing else.

The shower flooded the en-suite no matter how careful we were. It had great pressure but getting it to the right height and direction was pretty impossible.

Beautiful decor, attentive staff, spacious room, very quiet.

Toilet without hand washing facilities in same room.