Royal Bath Hotel & Spa Bournemouth

No window and broken shower

It is in a very good location and a charming old building

The room had no windows, I thought we were in a storage cupboard, the shower kept changing temperature and the shower head kept falling down. The bed was tiny and hard. It was a really dreadful hotel.

It was a disaster. We could not stay. We were given a room next to their waste hold area. The window would not open because all the rubbish bins were just outside. The room was tight and horrible. We left immediately.

See our comments of 'what we liked'. Terrible hotel. Needs total modernisation, as location is good. Need new staff, training, etc. avoid staying there at all costs!

The hotel was very comfortable.

The service in the restaurant for breakfast was not good.

The breakfast was very delightful, lot of choices and they do cater for vegetairans and those who use soya milk. The spa facilities were good.

However, I would say that the hotel needs refurbishment and some area needs modernisation. Being told that we are limited to one towel each by one particular member in the spa club. This was not the case with other staff members.

A very comfortable bed

having to wait in line to get a breakfast table

Nice spacious room and spacious general areas staff were very obliging.

Could not control temperature in room which got very hot. But in fairness that is a problem a lot of older hotels have.

Leisure facilities

£15 to pay for car parking. No mention of this until we had arrived. Staff could be a little overzealous. We received the bill for our evening meal before we had had our dessert and coffee and our table was cleared while we were getting our cooked breakfast