Royal Bath Hotel & Spa Bournemouth

Punti positivi: It was a disaster. We could not stay. We were given a room next to their waste hold area. The window would not open because all the rubbish bins were just outside. The room was tight and horrible. We left immediately.

Punti negativi: See our comments of 'what we liked'. Terrible hotel. Needs total modernisation, as location is good. Need new staff, training, etc. avoid staying there at all costs!

Front door staff were a bit clueless,

Punti positivi: Location was great. Very close to restraunts, parking, the Bournemouth Pier and Bournemouth Park However, if you are looking at the cheaper rooms you be better served by Premier Innnext door. Service was poor at the front desk and breakfast and breakfast whilst adequate was not at the quality I would have expected. Staff were very disjointed; my pregnant wife asked for some decaf-tea for our room and was advised "the bar might have some". Would have expected them to sort it out. Room location was in the back of beyond with stair only access. Cheaper rooms at this hotel not recommended.

No window and broken shower

Punti positivi: It is in a very good location and a charming old building

Punti negativi: The room had no windows, I thought we were in a storage cupboard, the shower kept changing temperature and the shower head kept falling down. The bed was tiny and hard. It was a really dreadful hotel.