Distanza dal centro
Aeroporto più vicino
Il personale alla reception é molto scortese, l'albergo era sporco come pure erano sporchi gli asciugamani da bagno, ci é stata data una camera in un'ala dell'hotel in ristrutturazione e ci siamo praticamente trovati in mezzo a un cantiere!!! La riservazione tramite booking.com ci ha sfavorito!
La cena a buffet
Albergo in totale decadimento, tende della camera rotte, televisore senza telecomando e tasti rotti, le foto delle camere probabilmente si riferiscono a un altro hotel o all'hotel come era 20 anni fa.Sicuramente il peggiore tra tutti queli in cui abbiamo soggiornato dirante la nostra vacanza.Consiglerei a Booking una verifica delle attuali condizioni
reception 24 ore su 24, buona colazione, letto molto confortevole, piscina fantastica(dell hotel britannia)
ascensore fuori servizio, la testina della doccia schizzava acqua dapertutto
La cordialita' e disponibilita' sia del personale alla reception che al servizio bar. Cortesi e gentili anche durante la colazione.
Eccellente la la prima colazione,gentile il coordinatore ai tavoli.
La camera era molto sporca.i servizi igienici non adeguati,vecchi.Lampade non funzionanti filo asciugacapelli, ripatrato in seguito a richiesta assente,no frigo/bar moquette sporca e macchiata.Il personale della reception fredda e scostante,cameriere fredde, tipo zombi.Gentile il capo cameriere. Richiesta di cambiare camera matrimoniale con una singola dopo il primo giorno, perche' non piu' presente mio marito,neanche presa in considerazione. Camera dimenticata offerta a booking.com perche' anonimi visitatori,italiani, e quindi poco considerati.Cambiato Hotel.
Lovely place to stay staff very helpful and polite
Very central to town beach all within walking distance Will be staying again
I liked the location of the hotel, easy access into the town. The room was very clean and there was alot of space.
We stayed at this hotel at the end of november, being very cold we expected heating in our room, unfortunatly there was no heating in our room, took 3 phonecalls down to reception to get them to bring a small heater up, which then came with a grumpy member of staff with no apology. On the website it states there is parking available and it does no need to be reserved. We arrived at the hotel at 2pm and there was no parking spaces available, even the next morning there was still no spaces. We paid at the hotel by debit card after reserving the room on booking.com after leaving the hotel the next morning and giving the key back I received a phonecall from reception saying that I still hadn't paid for the room. Not a good experience.
it was very lay back .a good placa to stay near the beech and shop and pubs.
Staff were very rude and it took ages to check in. Car parking was terrible and I had to street park and get up early in the morning to move the car. As I was at reception I heard them trying to relocate guests as they had overbooked. The room was stuffy and there were no pillows on my bed when I checked in. The bathroom hadnt even been cleaned as the toilet was unflushed. The hotel description mentioned free wi-fi which the hotel did not have.
Great location, great breakfast and friendly staff.
The room was very hot when we arrived, the housekeeper tried to get us out the room early and the grouting around the tiles in the bath was dirty, off colour and generally old and worn.
The room was newly refurbished and well laid out.Very clean and lots of room.Comfortable bed.
The staff were mostly non english and they were unfriendly and also unhelpful failing to pass on a very urgent message for me.
the location of the hotel as it was close to the beach and the town, the staff where helpful and friendly, the room was clean, spacious and comfortable,and the breakfast was excellent.
location good easy access to beach and shops
both outdoor pool and health suite closed for duration of our stay
Heathlands Hotel Bournemouth si trova a Bournemouth (Centro città di Bournemouth) a meno di un quarto d'ora di cammino da Bournemouth Beach e Bournemouth International Centre. Potrai usufruire di una reception aperta 24 ore su 24 e ascensore. Il un parcheggio (a pagamento) è disponibile in loco.
Basato su 3.449 recensioni
Le condizioni variano a seconda del tipo di camera e del fornitore.