Pantip Suites

I’ve been in this hotel several times but it seems the service quality is getting very low. This time I couldn’t use the swimming pool at all because it was so dirty and this made me so unhappy cause using the pool was one of my priority . The breakfast has no variety everyday the same . Room service not good .

Convenient location, polite stuff, spacious room

Everything is just worn out

First, we arrived at 10am in the hotel, nothing we could control in this regard as our flight arrived at 9am. We didn't mind to wait until reasonable time to check in. We informed the reception staff that one family member is very sick with cancer and if he can check in to his room first to rest. In my case I waited until 2:30 pm then they arranged for my room. I was 24h already we all haven't slept and the flight was long. Once I entered the room, it was so smelly and you can tell that the furniture is very old, at least from the 70s not to mention the very old TV. An hour passed, I finally got little sleep but then was disturbed by room service saying the food will be delivered now, which I have NOT ordered in the first place. In the evening we asked for sugar and white bread but an hour later they told us we didn't understand your request. I went down myself to the front desk to show them a picture sugar and a picture of bread so that they understand what exactly we want. The surar arrived but we never saw the bread. I explained that we will pay for it, not that we want it for free. This is my 3rd time in this hotel and hopefully the last one.