Xo Hotels Blue Tower

The staff was wonderful, fun, and kind. I can’t stress that enough. They helped us with a lot, and never once did I feel uncomfortable or demeaned.

Our first room had bed bugs. We didn’t realize until the third morning what all the bites were coming from, and had to have all of our luggage taken and put in the freezer for 24 hour which set us back on our trip. Then we were moved rooms, and later after requesting, we received a refund for the first three nights. I think this policy should have been understood and not after requesting. However, the desk staff was wonderful during this process.

Nice view in bathroom and delicious apples.

Floor heating doesn't work.

Price, helpful staff, comfy beds, good transport links, very clean, excellent coffee, fridge and safe in room great facilities.

It would be nice if there was a bar (restaurant was seemingly closed a lot of the time), bit far out of the centre (but good transport links), light to moderate street noise, lifts a bit slow.