Ribeirão Preto hotel vicini a XV of November Square

Punti negativi: The front desk staff should happily treat the guests. The work was done, but a simple smile could have done the difference (check-in and check-out)

Punti positivi: Staff was extremely helpful. Breakfast was great,

Punti negativi: Lighting in room was dim. Locker room in gym has no A/C. I was wetter after the shower in sweat than when I entered the locker room.

Punti positivi: Staff is very nice !

Punti negativi: Food at dinner time was way behind expectations

Punti positivi: Excelent breakfast

Punti negativi: Everything was great

Punti positivi: location and confort

Punti negativi: breakfast... white cheese was moldy. horrible..

Punti positivi: Ottima posizione e rapporto qualità/prezzo. Colazione nella media.

Punti negativi: Aria condizionata non regolabile ed eccessivamente forte. Nonostante la struttura abbia un parcheggio associato, il costo non è incluso nel pernotto. Questa informazione non è chiara al momento della prenotazione

Punti positivi: Breakfast and location were great. They have fresh and various options of bread, juices, and cakes. The staff was friendly but don't communicate in English, which made my partner relying on my translation all the time. The hotel is located in the very center of downtown Ribeirao Preto, and walking distance of shopping, groceries stores, pharmacies, and restaurants.

Punti negativi: The hotel needs urgent renovations and general upgrade, its is going down: starting with new paintings on the walls, change of carpets in the always (dirty and wasted). The telephone in our room only works to communicate with reception, didn't make outside phone calls. The amenities like toiletries (shampoo soaps) weren't replaced after the first day and we stay in the hotel for 9 days, they only change our bedroom sheets once when we place all sheets in the pillows in the floor. We need to ask for a different room because our room looked like nothing like the pictures we have on our reservation and on their website. The TV doesn't have Netflix or option for pay channels in English. You can stay in a much better and modern hotel for the price we paid for the "double luxe room" which sounds like a joke when we stay there. To change us for a different room they charge us extra, even that our reservation showed the next room we were placed., not the first that was smelly and outdated, looks like you get stuck in a cheap hotel in the 70"s. Since I had surgery we decided to stay to avoid rush abd moving around with heavy bags. But oh boy, I wish we stayed in a better hotel.

Punti positivi: Breakfast was good, several options and quality was OK.

Punti negativi: Rooms are old and out of fashion, almost decadent (very cheap 70's). Minibar didn't have any Diet or Ligjt beverage option. Minibar prices were not available. Terrible (uncoiled spring) mattress. Could not set AC temperature. I don't know how they dare to label themselves as a 4 star hotel and charge the same as Mercure or Wyndham.

Punti positivi: Amazing breakfast; great location.

Punti positivi: Nulla

Punti negativi: Staff parla solo portoghese Ambiente vecchio ed economico Stile trasandato

Punti positivi: Breakfast

Punti positivi: Everything was excellent!

Punti negativi: Nothing. Everything was great!

Punti positivi: O absolutly loved everything! Wonderful room, staff and breakfast! I’d definitely come back again!

Punti negativi: Nothing at all

Punti positivi: Comfortable bed, nice view from balcony, excellent breakfast, very good stylish wallpapers

Punti positivi: Room is simple but it has a pleasant balcony overviewing part of downtown

Punti negativi: Breakfast is really simple

Punti positivi: There is Supermarket right in front which helps a lot on the stay this time !!! The Breakfast was Great everyday !!!

Punti positivi: Breakfast is always superb! The hotel is very close to the center. You can have a 2min-walk to Pinguin, the famous chopperia. If you need supermarket, there is one in front of the hotel. The rooms are comfy and clean.

Punti negativi: the elevators are not new and when the hotel is full, it takes time to go up and down.