Hôtel R. Kipling By Happyculture

We liked the room, the view from our room was beautiful. Room at 6 floor is great, but in sunny weather it can get pretty hot because it is the last floor. We liked location too.

We didn’t liked breakfast. It was hard to get them too. They say one thing and do nothing. For example, we asked for breakfast 9am, they say “Ok.”. Then around 10am we called another time and then they say “yes, yes coming”, but at 11am there was still no breakfast. After going downstairs and complaining I Got some leftovers, but we lost a lot of patience and time. Another time we didn’t get breakfast at all. Then there was very unpleasant experience at the last night, when some other hotel visitor came in our room in the night. I believe that was because the key works to all door and it was terrible. Of course they said sorry about breakfast and unpleasant experience with visitor, but it doesn’t change anything. I paid for nice and safe experience but these problems made it very uncomfortable, so I believe that money was not worth it.

I've been here countless times before. I love the place. Very friendly staff. Great location. Like the design of the hotel. Decent value for money too.

This time I was a tad disappointed. A number of the cutbacks were due to Covid, so I'm not blaming anyone for that, but I did miss the room being properly cleaned (they weren't allowed to make the bed etc.), I missed the honesty bar for a night cap, I missed the coffee machine in the morning etc. But I also felt there was some dilapidation that wasn't being taken care of. It felt a bit run down. Curtains falling off their hooks etc. (see photos) TV not properly connected or plugged in. And then the door keys did not work, which was very annoying. The check in staff was always super friendly and helpful (again, not their fault), but needing the check in every time I wanted to enter my room was very annoying. A bit of a shame. I hope they clean this all up soon :-) Because I love the hotel per se.